They proactively contact me when there is something wrong. They have machine learning. They allow me to drag and drop. They allow query replacements. When their system doesn't do something I need, they give me the time to describe it and then they begin...
They really fall apart in customer service unless a ticket is marked urgent; they have 3 week turnaround on responding to tickets in the busier months. This means you have to overreact or be patient to get something resolved. They also lock you into...
The best thing about this platform is that it is extremely easy to pick up and use. It does exactly what is promised, which I find is rare to see these days. It is exactly what we needed. My favorite feature of the platform is the T-score boost, which...
They proactively contact me when there is something wrong. They have machine learning. They allow me to drag and drop. They allow query replacements. When their system doesn't do something I need, they give me the time to describe it and then they begin...
The best thing about this platform is that it is extremely easy to pick up and use. It does exactly what is promised, which I find is rare to see these days. It is exactly what we needed. My favorite feature of the platform is the T-score boost, which...
They really fall apart in customer service unless a ticket is marked urgent; they have 3 week turnaround on responding to tickets in the busier months. This means you have to overreact or be patient to get something resolved. They also lock you into...