Compare Salesforce Sales Cloud and Soffront 
At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Small-Business (61.5% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$20 user/month
Salesforce Sales Cloud
Star Rating
(23,228)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSoffront
Star Rating
(17)4.0 out of 5
Market Segments
Small-Business (61.5% of reviews)
Entry-Level Pricing
$20 user/month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Salesforce Sales Cloud excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 8.7, while Soffront scores lower at 7.9, indicating a more robust feature set for managing sales opportunities.
- Users report that Salesforce provides superior Marketing Automation capabilities, especially in Lead Management with a score of 8.5 compared to Soffront's 8.3, highlighting its effectiveness in nurturing leads through the sales funnel.
- G2 users note that Salesforce Sales Cloud has a higher rating for Customer Support, with a score of 8.3 for Case Management, while Soffront's score is 8.8, suggesting that Soffront may have a slight edge in support but Salesforce offers a more comprehensive support experience overall.
- Users on G2 mention that Salesforce's Integrations are more extensive, particularly with Salesforce Integration scoring 8.8, which allows for seamless connectivity with other tools, whereas Soffront's integration capabilities are less robust.
- Reviewers say that Salesforce shines in Analytics, particularly in Reporting with a score of 8.7, while Soffront achieves a higher score of 9.2, indicating that Soffront may provide more advanced reporting features that users find beneficial.
- Users report that Salesforce Sales Cloud offers better Customization options, scoring 8.5 in Platform Customization, which allows businesses to tailor the software to their specific needs, while Soffront's customization features are perceived as more limited.
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Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Soffront
STARTER
$20
user/month
- Marketing Emails/Month : 2000
- Sales Emails : Unlimited
- Technical Support : Email Support
Free Trial
Salesforce Sales Cloud
Free Trial is available
Soffront
No trial information availableRatings
Meets Requirements
8.8
13,081
7.8
10
Ease of Use
8.1
15,999
7.4
11
Ease of Setup
7.8
7,133
Not enough data
Ease of Admin
7.9
4,129
Not enough data
Quality of Support
8.1
11,372
8.1
9
Has the product been a good partner in doing business?
8.3
4,090
Not enough data
Product Direction (% positive)
8.2
12,760
7.1
12
Features by Category
Sales Force Automation
8.8
9060
|
Verified
8.3
9
|
Verified
8.2
6012
|
Verified
Feature Not Available
8.7
8791
|
Verified
7.9
8
|
Verified
8.3
9050
|
Verified
8.3
8
|
Verified
8.0
6941
|
Verified
8.6
6
8.2
7234
|
Verified
8.1
9
|
Verified
8.0
6380
|
Verified
8.1
6
|
Verified
8.1
6277
|
Verified
7.1
7
|
Verified
8.3
7034
|
Verified
8.3
8
|
Verified
Marketing Automation
7.9
6297
|
Verified
8.6
7
|
Verified
8.1
6620
|
Verified
8.3
7
|
Verified
8.5
7640
|
Verified
8.3
8
|
Verified
7.9
5064
Feature Not Available
Customer Support
8.3
6447
|
Verified
8.8
8
|
Verified
8.1
6024
|
Verified
8.1
7
|
Verified
8.2
6420
|
Verified
8.5
8
|
Verified
8.0
5142
|
Verified
8.3
7
|
Verified
8.2
5635
|
Verified
8.3
9
|
Verified
Reporting & Analytics
8.5
8582
|
Verified
9.2
8
|
Verified
8.5
8768
|
Verified
7.8
9
|
Verified
8.2
7080
|
Verified
9.3
7
|
Verified
Mobile & Social
7.9
5276
|
Verified
8.7
5
|
Verified
7.8
4909
|
Verified
9.0
5
|
Verified
7.7
5755
|
Verified
8.3
5
|
Verified
Platform
8.5
3243
|
Verified
Not enough data
8.5
3250
|
Verified
Not enough data
8.6
3276
|
Verified
Not enough data
8.3
2559
|
Verified
Not enough data
8.5
2833
|
Verified
Not enough data
8.1
2863
|
Verified
Not enough data
8.7
3261
|
Verified
Not enough data
8.1
2703
Not enough data
Integration
8.5
2303
|
Verified
Not enough data
8.5
2760
|
Verified
Not enough data
8.5
2609
|
Verified
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
235
Not enough data
8.8
255
Not enough data
8.8
277
Not enough data
8.6
254
Not enough data
Organization
9.0
313
Not enough data
8.8
305
Not enough data
8.8
299
Not enough data
Performance Analysis
8.4
249
Not enough data
8.8
270
Not enough data
Sales Analysis
8.4
250
Not enough data
8.8
264
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrated Workflows
8.6
398
Not enough data
8.5
388
Not enough data
8.0
347
Not enough data
8.0
342
Not enough data
8.8
397
Not enough data
8.4
346
Not enough data
8.6
361
Not enough data
Repeatability and Reportability
8.4
362
Not enough data
8.7
381
Not enough data
8.7
377
Not enough data
8.3
364
Not enough data
7.6
298
Not enough data
AI and Automation
8.5
344
Not enough data
8.3
353
Not enough data
8.2
313
Not enough data
7.9
316
Not enough data
7.7
298
Not enough data
Generative AI
Feature Not Available
Not enough data
Call Analytics
8.6
111
Not enough data
8.5
115
Not enough data
8.6
110
Not enough data
8.8
110
Not enough data
Agent Performance Management
8.6
120
Not enough data
8.5
104
Not enough data
8.7
120
Not enough data
Generative AI
Feature Not Available
Not enough data
Revenue Sourcing and Forecasting
7.8
24
Not enough data
7.8
24
Not enough data
8.3
24
Not enough data
8.5
24
Not enough data
8.2
24
Not enough data
8.0
19
Not enough data
7.8
19
Not enough data
CRM Data Enrichment
7.9
25
Not enough data
8.3
24
Not enough data
8.0
23
Not enough data
7.7
25
Not enough data
8.3
19
Not enough data
Account Management
7.7
25
Not enough data
7.7
25
Not enough data
7.5
25
Not enough data
8.1
24
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
Integrations
8.0
113
Not enough data
8.4
114
Not enough data
8.0
114
Not enough data
7.9
111
Not enough data
8.8
114
Not enough data
Branding & Customizatio
8.0
109
Not enough data
8.1
113
Not enough data
8.3
110
Not enough data
Automatic Rules & Configurations
8.2
111
Not enough data
8.2
112
Not enough data
7.8
115
Not enough data
Generative AI
Feature Not Available
Not enough data
Sales Performance Features - Sales Planning
8.4
99
Not enough data
8.4
91
Not enough data
8.4
96
Not enough data
8.7
96
Not enough data
8.5
95
Not enough data
8.8
94
Not enough data
8.1
92
Not enough data
Territory Management - Sales Planning
8.7
93
Not enough data
8.5
98
Not enough data
Quota & Capacity Management - Sales Planning
8.3
94
Not enough data
8.3
102
Not enough data
8.2
95
Not enough data
Data Sourcing
8.5
849
Not enough data
8.7
880
Not enough data
8.3
784
Not enough data
8.7
910
Not enough data
8.6
846
Not enough data
Predictive Analytics
8.4
826
Not enough data
8.6
842
Not enough data
8.1
741
Not enough data
8.3
783
Not enough data
Sales Management
8.7
872
Not enough data
8.1
748
Not enough data
8.6
865
Not enough data
8.8
933
Not enough data
Content Management
8.3
302
Not enough data
8.1
292
Not enough data
8.2
277
Not enough data
8.5
269
Not enough data
8.2
287
Not enough data
Analytics
8.7
293
Not enough data
8.4
292
Not enough data
8.4
176
Not enough data
8.3
301
Not enough data
Presentation
7.3
167
Not enough data
7.3
167
Not enough data
7.2
158
Not enough data
Training
8.7
228
Not enough data
8.8
221
Not enough data
8.4
181
Not enough data
8.4
217
Not enough data
Feedback
8.7
209
Not enough data
8.6
206
Not enough data
8.5
187
Not enough data
8.6
176
Not enough data
8.8
201
Not enough data
8.8
201
Not enough data
8.6
174
Not enough data
Generative AI
Feature Not Available
Not enough data
Attribution
8.8
369
Not enough data
8.9
373
Not enough data
8.6
355
Not enough data
Discovery
8.9
376
Not enough data
8.6
371
Not enough data
8.6
352
Not enough data
Management
8.5
342
Not enough data
8.7
361
Not enough data
Platform
8.6
352
Not enough data
8.6
352
Not enough data
Calling
8.7
131
Not enough data
8.5
125
Not enough data
8.8
134
Not enough data
8.8
130
Not enough data
Contacts
8.8
127
Not enough data
8.6
129
Not enough data
8.8
131
Not enough data
Insights
9.0
135
Not enough data
8.7
133
Not enough data
8.3
129
Not enough data
8.5
139
Not enough data
8.4
134
Not enough data
Analytics
8.2
479
Not enough data
8.4
487
Not enough data
8.3
501
Not enough data
Customizations
8.7
531
Not enough data
8.5
499
Not enough data
8.6
536
Not enough data
8.3
481
Not enough data
8.4
508
Not enough data
Generative AI
Feature Not Available
Not enough data
Incentives
8.1
332
Not enough data
8.4
399
Not enough data
7.9
335
Not enough data
8.6
412
Not enough data
Personalization
8.6
374
Not enough data
8.8
454
Not enough data
8.9
484
Not enough data
8.6
432
Not enough data
Administrative
8.7
457
Not enough data
8.5
423
Not enough data
8.3
407
Not enough data
Categories
Categories
Shared Categories
Salesforce Sales Cloud and Soffront are categorized as CRM
Unique Categories
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Sales Acceleration Platforms, Sales Platforms, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue Operations & Intelligence (RO&I)
Soffront has no unique categories
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Soffront
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Marketing and Advertising
23.1%
Apparel & Fashion
15.4%
Restaurants
7.7%
Mental Health Care
7.7%
Medical Devices
7.7%
Other
38.5%
Most Helpful Reviews
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Soffront
Most Helpful Favorable Review
Sandeep K.
Verified User in Accounting
Analytics is one of the best feature of Soffront. If you are looking for an ideal CRM for your team, Soffront is one of the best option. The UI &UX. is also amazing.
Most Helpful Critical Review
Verified User in Mental Health Care
Not user friendly. Difficult to navigate. Have trouble with submitting tickets sometimes and lose information.
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Sandeep K.
Verified User in Accounting
Analytics is one of the best feature of Soffront. If you are looking for an ideal CRM for your team, Soffront is one of the best option. The UI &UX. is also amazing.
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Verified User in Mental Health Care
Not user friendly. Difficult to navigate. Have trouble with submitting tickets sometimes and lose information.
Alternatives
Discussions
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
Soffront has no discussions with answers
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