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Compare Salesforce Order Management and Sana Commerce Cloud 
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At a Glance
Market Segments
Mid-Market (44.8% of reviews)
Mid-Market (48.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Month
Salesforce Order Management
Star Rating
(119)4.2 out of 5
Market Segments
Mid-Market (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce Order ManagementSana Commerce Cloud
Star Rating
(124)4.4 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sana Commerce Cloud excels in Order Entry with a score of 9.8, highlighting its seamless Register process (9.7) and effective Notifications (9.5). In contrast, Salesforce Order Management scores lower in these areas, with an entry score of 8.5, indicating potential challenges in user experience during order processing.
- Reviewers mention that Sana Commerce Cloud's Headless Commerce capabilities are robust, scoring 9.7 in Decoupling and 9.6 in REST APIs. This flexibility allows for extensive customization and integration, which users appreciate. Salesforce Order Management lacks this level of extensibility, which may limit its adaptability for some businesses.
- G2 users highlight the superior Order Tracking features of Sana Commerce Cloud, scoring 9.7 for Tracking and 9.6 for Shipping. Users report that this leads to better customer satisfaction due to timely updates. Salesforce Order Management, while competent, scores lower in these areas, which could affect customer experience.
- Users on G2 emphasize the strength of Sana Commerce Cloud in Subscription Management, particularly in Payment Gateway (9.8) and Automatic Payments (9.7). Reviewers mention that these features streamline recurring billing processes effectively. Salesforce Order Management, with scores of 8.8 and 9.0 respectively, may not offer the same level of efficiency.
- Reviewers mention that Sana Commerce Cloud's Customer Management features, especially in Order Status (9.7) and Email Notifications (9.6), provide users with timely and relevant information, enhancing customer engagement. In comparison, Salesforce Order Management's scores of 9.2 and 9.3 indicate a less proactive approach to customer communication.
- Users say that Sana Commerce Cloud's Performance and Reliability is commendable, scoring 8.9, which is crucial for maintaining operational efficiency. In contrast, Salesforce Order Management's performance rating is slightly lower, which could lead to potential downtime or slower response times during peak operations.
Pricing
Entry-Level Pricing
Salesforce Order Management
No pricing availableSana Commerce Cloud
Essential
Contact Us
Per Month
Get the essentials to start your B2B e-commerce web store to meet new customers and market needs.
- Pre-built ERP-integration
- State-of-the-art Visual Designer
- 24/7 access to historical data & documents
Free Trial
Salesforce Order Management
No trial information availableSana Commerce Cloud
No trial information availableRatings
Meets Requirements
8.9
60
9.0
87
Ease of Use
8.3
102
9.1
88
Ease of Setup
7.8
76
8.1
60
Ease of Admin
7.9
25
8.6
60
Quality of Support
8.8
59
8.8
87
Has the product been a good partner in doing business?
8.4
25
8.8
60
Product Direction (% positive)
8.3
62
8.3
81
Features by Category
Order Entry
8.6
37
9.8
22
8.7
37
9.7
25
8.6
36
9.5
25
Order Tracking
9.1
36
9.6
24
8.9
37
9.7
24
8.3
36
9.3
25
Inventory Management
9.2
34
9.2
24
8.8
35
9.4
24
8.9
34
9.4
24
Customer Management
9.3
34
9.7
27
8.8
36
9.6
27
9.4
35
9.6
25
Subscription Management
8.9
35
9.7
26
8.8
32
9.8
25
8.9
33
9.4
26
9.0
33
9.7
24
Agentic AI - Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
Not enough data
9.7
23
Not enough data
9.6
26
Not enough data
9.5
25
Not enough data
9.4
32
Not enough data
9.7
31
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
Not enough data
8.6
70
Not enough data
8.6
70
Not enough data
8.3
65
Not enough data
8.2
63
Not enough data
8.2
57
Not enough data
8.8
55
Not enough data
8.4
65
Product Catalog
Not enough data
8.9
72
Not enough data
8.8
65
Not enough data
8.4
73
Not enough data
8.4
48
Order Process
Not enough data
8.9
71
Not enough data
8.7
67
Not enough data
8.8
64
Not enough data
8.6
61
Not enough data
9.0
69
Not enough data
8.8
50
Not enough data
8.8
65
Not enough data
8.7
48
Multi-Channel Support
Not enough data
8.8
54
Not enough data
8.4
65
Not enough data
8.3
48
Not enough data
8.8
56
Not enough data
9.0
43
Not enough data
8.6
39
Not enough data
9.2
63
Platform
Not enough data
8.3
53
Not enough data
8.4
67
Not enough data
8.2
63
Not enough data
8.6
66
Not enough data
8.2
60
Not enough data
8.9
63
Not enough data
8.9
51
Not enough data
9.1
65
Not enough data
8.7
58
Not enough data
9.2
53
Not enough data
9.0
63
Not enough data
8.9
68
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Salesforce Order Management and Sana Commerce Cloud are categorized as Order Management
Unique Categories
Salesforce Order Management has no unique categories
Sana Commerce Cloud is categorized as SAP Store and E-Commerce Platforms
Reviews
Reviewers' Company Size
Salesforce Order Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sana Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.9%
Retail
10.3%
Computer Software
6.9%
Accounting
6.0%
Financial Services
5.2%
Other
58.6%
Computer Software
14.6%
Wholesale
9.8%
Consumer Goods
6.5%
Business Supplies and Equipment
4.1%
Food & Beverages
3.3%
Other
61.8%
Alternatives
Discussions
Salesforce Order Management has no discussions with answers
What is Sana Software?
1 Comment
Official Response from Sana Commerce Cloud
Sana Software is the legacy name of our b2b e-commerce software product. We used to talk about our Sana Software to our customers when referring to the...Read more
What does Sana Commerce do?
1 Comment
GL
It's an E-Commerce solution (alternative to Shopify) that's fully integrated with your ERP system. For us, that's SAP Business One. It pulls real-time stock,...Read more
Sana Commerce Cloud has no more discussions with answers
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