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At a Glance
Market Segments
Small-Business (79.5% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
$29.00 1 Users Per Month
Free
Salesflare
Star Rating
(298)4.8 out of 5
Market Segments
Small-Business (79.5% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 Users Per Month
Browse all 3 pricing plansZoho CRM
Star Rating
(2,846)4.1 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho CRM's "Contact & Account Management" feature, rated at 8.5, provides a solid foundation for managing customer relationships, but reviewers mention that Salesflare's higher rating of 9.3 in the same category offers a more intuitive interface and better integration with other tools.
- Reviewers mention that Salesflare excels in "Lead Management" with a score of 9.0, highlighting its automated lead qualification process, while Zoho CRM's score of 8.3 indicates it may require more manual input, which can slow down the sales process.
- G2 users note that Salesflare's "Email Tracking/Automation" feature, rated at 9.2, is particularly praised for its seamless integration with email platforms, whereas Zoho CRM's score of 8.8 suggests it may not be as user-friendly in this area.
- Users on G2 report that Salesflare's "Quality of Support" is exceptional, with a score of 9.6, often citing quick response times and helpful resources, while Zoho CRM's score of 7.6 indicates that users have experienced longer wait times and less effective support.
- Reviewers say that Salesflare's "Ease of Setup" is a standout feature, scoring 9.5, making it easy for new users to get started quickly, while Zoho CRM's score of 7.8 suggests a steeper learning curve that may require more time and training.
- Users report that Salesflare's "Integrated Workflows" feature, rated at 9.3, allows for better task management and automation, while Zoho CRM's score of 8.7 indicates it may not offer the same level of efficiency in streamlining processes.
Pricing
Entry-Level Pricing
Salesflare
Growth
$29.00
1 Users Per Month
All CRM features you’d expect, plus:
- Automate your CRM data input
- Track emails, links and website visits
- Use a fully featured email sidebar & mobile app
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Salesflare
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
9.1
220
8.4
2,424
Ease of Use
9.3
231
8.3
2,437
Ease of Setup
9.5
119
8.0
1,206
Ease of Admin
9.3
94
8.0
1,009
Quality of Support
9.6
218
7.6
2,218
Has the product been a good partner in doing business?
9.8
94
8.0
985
Product Direction (% positive)
9.6
217
8.0
2,359
Features by Category
Sales Force Automation
9.3
152
|
Verified
8.5
1624
|
Verified
Feature Not Available
8.3
872
|
Verified
9.3
157
|
Verified
8.2
1546
|
Verified
8.7
146
|
Verified
8.2
1622
|
Verified
8.4
85
|
Verified
7.8
1185
|
Verified
8.8
124
|
Verified
8.4
666
|
Verified
8.1
78
7.9
1215
|
Verified
8.1
79
8.0
1205
|
Verified
8.3
90
8.2
1317
|
Verified
Marketing Automation
8.3
108
|
Verified
8.0
1334
|
Verified
Feature Not Available
7.9
1298
|
Verified
9.0
137
|
Verified
8.4
1520
|
Verified
Feature Not Available
7.9
1123
|
Verified
Customer Support
8.6
76
|
Verified
8.0
1198
|
Verified
8.6
82
|
Verified
7.9
1199
|
Verified
8.6
82
|
Verified
7.9
1233
|
Verified
7.7
65
|
Verified
7.8
1066
|
Verified
8.5
69
|
Verified
8.0
1109
|
Verified
Reporting & Analytics
8.6
109
|
Verified
8.2
1496
|
Verified
8.8
137
|
Verified
8.2
1551
|
Verified
8.6
94
|
Verified
8.1
1051
|
Verified
Mobile & Social
8.5
91
|
Verified
8.1
1079
|
Verified
8.2
91
|
Verified
8.0
1090
|
Verified
9.1
109
|
Verified
8.0
1195
|
Verified
Platform
8.5
76
|
Verified
8.1
855
|
Verified
8.6
78
8.1
828
|
Verified
8.9
79
|
Verified
8.4
858
|
Verified
8.2
57
|
Verified
8.1
648
|
Verified
8.1
43
7.8
548
|
Verified
8.5
54
|
Verified
8.1
718
|
Verified
9.3
76
|
Verified
8.4
839
|
Verified
8.1
46
8.1
662
|
Verified
Integration
8.8
68
|
Verified
8.3
649
|
Verified
8.6
65
|
Verified
8.1
633
|
Verified
8.5
50
|
Verified
8.0
598
|
Verified
Generative AI
7.5
21
8.2
178
Agentic AI - CRM
7.3
5
8.1
64
9.0
5
8.3
62
8.3
5
8.0
63
8.7
5
8.0
63
7.7
5
8.2
63
9.3
5
8.2
63
9.0
5
8.2
63
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
9
8.4
72
8.8
11
8.8
73
9.2
11
8.8
73
8.8
10
8.8
73
Organization
9.4
12
8.6
74
9.3
12
8.4
73
9.7
10
8.6
73
Performance Analysis
9.2
11
Feature Not Available
9.0
12
8.6
75
Sales Analysis
8.7
9
8.4
69
8.6
11
8.4
73
Generative AI
8.9
6
8.1
27
8.6
6
8.0
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.8
42
8.7
160
9.3
48
8.8
156
7.7
31
8.3
146
8.8
26
8.2
141
9.3
39
8.9
154
9.2
28
8.8
153
9.0
21
8.5
148
Repeatability and Reportability
8.4
29
8.4
145
9.0
40
8.6
150
8.7
35
8.5
143
8.3
29
8.2
138
8.6
21
7.9
121
AI and Automation
9.1
27
8.2
147
8.7
27
8.4
146
9.0
24
8.3
140
8.6
22
8.1
134
8.3
20
7.8
126
Generative AI
8.2
11
7.4
69
Agentic AI - Sales Engagement
7.3
5
7.8
27
7.7
5
7.7
25
7.3
5
7.9
26
8.0
5
7.8
25
8.0
5
7.6
26
7.7
5
7.9
26
8.0
5
8.0
25
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
97
Not enough data
8.6
92
Not enough data
8.5
96
Not enough data
8.3
88
Not enough data
8.8
55
Agentic AI - Customer Journey Mapping
Not enough data
6.7
10
Content
Not enough data
8.9
78
Not enough data
8.6
75
Not enough data
8.5
75
Not enough data
8.7
76
Not enough data
8.6
74
Collaboration
Not enough data
8.7
75
Not enough data
8.5
77
Not enough data
8.9
79
Not enough data
8.9
82
Not enough data
8.7
76
Not enough data
8.6
74
Lead Monitoring
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
8.7
41
Agentic AI - Lead Capture
Not enough data
7.1
26
Not enough data
7.1
26
Data Capture
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.1
41
Not enough data
8.3
41
Analytics
Not enough data
9.1
41
Not enough data
8.8
41
Customization
Not enough data
8.7
40
Not enough data
8.5
40
Not enough data
8.8
41
Not enough data
8.7
41
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
7.9
20
Discovery
Not enough data
8.6
21
Not enough data
8.3
20
Not enough data
8.2
21
Management
Not enough data
8.3
21
Not enough data
8.3
21
Platform
Not enough data
8.3
21
Not enough data
8.3
20
Agentic AI - Sales Performance Management
Not enough data
7.9
20
Not enough data
8.2
19
Not enough data
7.8
20
Incentives
8.5
14
8.2
152
|
Verified
8.7
17
8.3
159
|
Verified
8.4
15
8.0
151
|
Verified
8.8
14
8.4
160
|
Verified
Personalization
9.4
18
8.5
176
|
Verified
9.1
18
8.6
177
|
Verified
9.0
21
8.6
183
|
Verified
9.5
18
8.4
170
|
Verified
Administrative
9.0
18
8.5
168
|
Verified
9.1
18
8.5
172
|
Verified
8.5
17
8.3
160
Agentic AI - Email Tracking
Not enough data
7.6
29
Not enough data
7.4
28
Not enough data
7.5
29
Not enough data
6.9
28
Not enough data
6.9
29
Not enough data
7.4
29
Not enough data
7.5
28
Analytics
8.9
22
8.3
138
8.4
21
8.3
144
8.9
22
8.4
145
Customizations
9.3
27
8.7
149
8.6
22
8.8
146
9.0
26
8.7
147
7.9
20
8.7
143
8.8
21
8.6
148
Generative AI
6.3
10
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.4
28
Not enough data
7.5
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
7.4
28
Data Sourcing
9.0
18
8.3
143
8.7
18
8.4
147
9.4
19
8.3
140
9.0
21
8.6
152
8.9
20
8.5
144
Predictive Analytics
8.6
15
8.5
144
8.4
20
8.3
136
8.8
17
8.0
122
9.1
18
8.2
128
Sales Management
9.2
23
8.5
151
8.2
18
8.3
129
8.9
20
8.5
142
9.4
22
8.8
149
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Salesflare and Zoho CRM are categorized as Sales Engagement, CRM, Sales Analytics, Sales Performance Management, Email Tracking, and AI Sales Assistant
Unique Categories
Salesflare has no unique categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Quote Management, Sales Gamification, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Salesflare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.1%
Information Technology and Services
8.9%
Computer Software
8.2%
Management Consulting
6.2%
Internet
4.1%
Other
56.5%
Information Technology and Services
16.0%
Computer Software
9.8%
Marketing and Advertising
8.9%
Real Estate
3.5%
Financial Services
3.5%
Other
58.2%
Alternatives
Discussions
Can Salesflare replace my email sequencing tool as well?
2 Comments
JC
Yes, Salesflare can definitely replace it!
First of all, you could keep using your email sequencing tool without a problem, as Salesflare automatically...Read more
What are your thoughts on Salesflare as your internal team grows to over 50 users? Is there a scale where the model starts to run into issues?
1 Comment
JC
Hey Greg! I'm supposing we'll keep growing as you grow. Right now (June 2020) we're working on quite some functionality for bigger teams, as we have more and...Read more
Do you guys provide referral incentive for recommendation and conversion resulting from a lead
1 Comment
JC
We have an affiliate partner program. You can find it here: https://salesflare.partnerstack.com/Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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