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Compare RingEX and Verizon Contact Center Solutions 
Featured Products
At a Glance
Market Segments
Small-Business (57.4% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
No pricing available
RingEX
Star Rating
(1,260)4.1 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansVerizon Contact Center Solutions
Star Rating
(27)3.9 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Verizon Contact Center SolutionsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in user-friendliness, with many users finding it easy to navigate and set up features like call forwarding and voicemail greetings. In contrast, while Verizon Contact Center Solutions is noted for its professional customer service, some users have mentioned challenges with configuration that can hinder their workflow.
- Users say that RingEX provides a well-designed admin portal and excellent online support, making it easier for teams to manage their communications. On the other hand, Verizon Contact Center Solutions has received praise for its responsive customer service, with users highlighting the helpfulness of their support team when issues arise.
- Reviewers mention that RingEX's mobile app is intuitive, allowing users to operate it with little assistance. This ease of use is a significant advantage for teams that require flexibility. Conversely, Verizon Contact Center Solutions, while appreciated for its straightforward approach, may not offer the same level of mobile functionality that users are looking for.
- According to verified reviews, RingEX stands out for its proactive communication features, such as sending email notifications for missed calls, which users find particularly helpful. In comparison, Verizon Contact Center Solutions is recognized for its commitment to customer service but lacks some of the advanced notification features that enhance user experience.
- Users highlight that RingEX has a strong market presence, reflected in its high volume of recent reviews, indicating a robust and active user community. In contrast, Verizon Contact Center Solutions has fewer recent reviews, which may suggest a less engaged user base or a need for improvement in certain areas.
- Reviewers note that both products have their strengths in customer support, with Verizon Contact Center Solutions being described as "superior" and "courteous." However, RingEX's support is often highlighted as more comprehensive, with users appreciating the thoroughness of both online and phone assistance, making it a more reliable choice for ongoing support needs.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Verizon Contact Center Solutions
No pricing availableFree Trial
RingEX
Free Trial is available
Verizon Contact Center Solutions
No trial information availableRatings
Meets Requirements
8.8
1,047
8.1
26
Ease of Use
8.6
1,062
8.1
26
Ease of Setup
8.2
648
8.7
5
Ease of Admin
8.3
568
8.7
5
Quality of Support
8.0
950
7.8
26
Has the product been a good partner in doing business?
8.3
558
8.3
5
Product Direction (% positive)
7.9
1,029
8.1
25
Features by Category
Documents
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Not enough data
Agentic AI - Online Fax
8.7
13
Not enough data
8.8
13
Not enough data
Sending
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Not enough data
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Collaboration Tools
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Not enough data
Meeting Coordination
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Not enough data
Software Type
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Not enough data
Agentic AI - Video Conferencing
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
Platform
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
221
Not enough data
8.6
215
Not enough data
Call Center Infrastructure (CCI)
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Not enough data
Administrative
8.8
225
Not enough data
8.7
222
Not enough data
Basic Communication - Cloud PBX
8.9
57
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Not enough data
Advanced Features - Cloud PBX
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Not enough data
Platform Basics - VoIP Providers
8.4
92
Not enough data
9.0
100
Not enough data
8.4
89
Not enough data
8.3
91
Not enough data
8.0
86
Not enough data
8.2
84
Not enough data
Basic Communication
9.0
496
|
Verified
Not enough data
8.3
395
|
Verified
Not enough data
8.7
422
|
Verified
Not enough data
8.2
366
|
Verified
Not enough data
8.5
430
|
Verified
Not enough data
9.0
437
|
Verified
Not enough data
Agentic AI - VoIP Providers
8.0
57
Not enough data
8.2
57
Not enough data
8.1
57
Not enough data
8.1
55
Not enough data
Access
8.2
383
|
Verified
Not enough data
8.4
398
|
Verified
Not enough data
8.6
425
Not enough data
Advanced Features
8.3
445
Not enough data
8.4
407
|
Verified
Not enough data
9.1
464
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Not enough data
Categories
Categories
Shared Categories
RingEX and Verizon Contact Center Solutions are categorized as Call Center Infrastructure (CCI)
Unique Categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, VoIP Providers, Video Conferencing, and Cloud PBX Platforms
Verizon Contact Center Solutions has no unique categories
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verizon Contact Center Solutions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.9%
Financial Services
4.7%
Other
70.3%
Hospital & Health Care
15.4%
Information Technology and Services
7.7%
Education Management
7.7%
Banking
7.7%
Staffing and Recruiting
3.8%
Other
57.7%
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
Verizon Contact Center Solutions has no discussions with answers
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