Compare RingEX and ULTATEL 
At a Glance
Market Segments
Small-Business (56.9% of reviews)
Small-Business (77.8% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
Starting at $14.95 1 User Per Month
RingEX
Star Rating
(1,035)4.1 out of 5
Market Segments
Small-Business (56.9% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansULTATEL
Star Rating
(36)4.8 out of 5
Market Segments
Small-Business (77.8% of reviews)
Entry-Level Pricing
Starting at $14.95 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingEX has a solid Call Management feature rated at 8.8, but ULTATEL excels with a higher rating of 9.7, indicating a more robust and user-friendly experience for managing calls.
- Reviewers mention that ULTATEL's Quality of Support is outstanding, scoring 9.7, while RingEX falls short with a score of 7.9, suggesting that users may find more reliable assistance with ULTATEL.
- G2 users highlight that ULTATEL offers superior Ease of Use with a score of 9.5 compared to RingEX's 8.5, making it a more intuitive choice for everyday users.
- Users on G2 report that RingEX's Document Signature feature is rated at 7.5, which may not meet the needs of users looking for comprehensive document management, while ULTATEL does not have a score listed, indicating potential limitations in this area.
- Reviewers say that ULTATEL shines in Conference Calls with a score of 9.5, while RingEX's score of 8.6 suggests that ULTATEL may provide a more seamless experience for group communications.
- Users report that RingEX's Scalability is rated at 8.9, which is commendable, but ULTATEL's overall performance in this area is not explicitly rated, leaving some uncertainty about its scalability capabilities.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
ULTATEL
Professional
Starting at $14.95
1 User Per Month
- No limit on the number of users
- Unlimited Auto-attendants
- Advanced call handling
Free Trial
RingEX
Free Trial is available
ULTATEL
Free Trial is available
Ratings
Meets Requirements
8.8
855
9.5
35
Ease of Use
8.5
869
9.5
36
Ease of Setup
8.1
481
9.3
24
Ease of Admin
8.3
437
9.1
24
Quality of Support
7.9
760
9.7
30
Has the product been a good partner in doing business?
8.1
429
9.6
23
Product Direction (% positive)
7.6
839
10.0
36
Features by Category
Documents
7.9
126
Not enough data
7.4
120
Not enough data
8.2
127
Not enough data
Sending
9.1
140
Not enough data
9.3
137
Not enough data
8.9
125
Not enough data
9.2
129
Not enough data
8.9
131
Not enough data
9.2
131
Not enough data
Host Tools
8.4
64
Not enough data
8.6
69
Not enough data
9.0
79
Not enough data
Attendee Tools
8.7
73
Not enough data
8.9
73
Not enough data
8.1
56
Not enough data
Post-Event Tools
8.5
53
Not enough data
8.4
55
Not enough data
Integrations
8.2
47
Not enough data
8.5
54
Not enough data
Channels
Not enough data
9.7
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
9.8
7
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.7
5
Administrative
Not enough data
Not enough data
Not enough data
9.8
7
Not enough data
9.4
8
Not enough data
10.0
7
Not enough data
9.2
6
Collaboration Tools
9.1
215
Not enough data
9.0
106
Not enough data
8.6
80
Not enough data
8.9
103
Not enough data
9.1
87
Not enough data
Meeting Coordination
8.8
206
Not enough data
9.0
198
Not enough data
8.9
188
Not enough data
9.0
109
Not enough data
Software Type
8.9
204
Not enough data
8.9
105
Not enough data
9.2
121
Not enough data
Platform
8.1
155
Not enough data
9.0
184
Not enough data
8.6
173
Not enough data
8.9
180
Not enough data
8.7
172
Not enough data
8.4
165
Not enough data
8.6
172
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.7
173
Not enough data
8.5
169
Not enough data
Administrative
8.7
176
Not enough data
8.5
174
Not enough data
Basic Communication - Cloud PBX
8.8
33
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
7.8
31
Not enough data
9.0
32
Not enough data
8.7
31
Not enough data
Advanced Features - Cloud PBX
8.5
28
Not enough data
8.4
30
Not enough data
8.3
30
Not enough data
8.9
31
Not enough data
Basic Communication
9.0
360
|
Verified
9.7
29
8.2
270
|
Verified
8.3
23
8.7
292
|
Verified
8.9
27
8.2
245
|
Verified
8.2
20
8.5
301
|
Verified
9.5
26
9.0
308
|
Verified
9.4
20
Access
8.2
268
|
Verified
8.7
20
8.3
279
|
Verified
7.9
15
8.6
303
8.1
17
Advanced Features
8.2
317
9.0
23
8.4
281
|
Verified
9.6
24
9.1
334
|
Verified
9.7
27
Extensions
8.5
39
|
Verified
Not enough data
8.5
41
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
8.6
44
|
Verified
Not enough data
8.0
39
|
Verified
Not enough data
8.3
43
|
Verified
Not enough data
8.3
41
|
Verified
Not enough data
8.5
42
|
Verified
Not enough data
7.9
39
Not enough data
Categories
Categories
Shared Categories
RingEX and ULTATEL are categorized as UCaaS Platforms, VoIP, and Video Conferencing
Unique Categories
RingEX is categorized as Online Fax, Webinar, Call Center Infrastructure (CCI), and Cloud PBX Platforms
ULTATEL is categorized as Contact Center
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ULTATEL
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.5%
Financial Services
5.2%
Information Technology and Services
5.1%
Marketing and Advertising
5.0%
Insurance
4.4%
Other
69.0%
Non-Profit Organization Management
8.3%
Hospital & Health Care
8.3%
Health, Wellness and Fitness
8.3%
Marketing and Advertising
5.6%
Graphic Design
5.6%
Other
63.9%
Most Helpful Reviews
RingEX
Most Helpful Favorable Review
Seth J.
Verified User in Pharmaceuticals
The most liked aspect, for me, is that they have a mobile application.This platform makes it very east for me to handle almost all of the aspects of my job in one place. Its very handy and helpful when on the go and need a lot of your information in one spot.
Most Helpful Critical Review
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
ULTATEL
Most Helpful Favorable Review
Verified User in Hospital & Health Care
I appreciate Ultatel's seamless onboarding process. Making the transition to their service was a breeze, thanks to their user-friendly system. It's always a plus when things just work smoothly from the start.
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
The mobile app on phones has limited functionality when using mobile data. Phone calls have major delays, frequent drops, and limited functionality.
Seth J.
Verified User in Pharmaceuticals
The most liked aspect, for me, is that they have a mobile application.This platform makes it very east for me to handle almost all of the aspects of my job in one place. Its very handy and helpful when on the go and need a lot of your information in one spot.
Verified User in Hospital & Health Care
I appreciate Ultatel's seamless onboarding process. Making the transition to their service was a breeze, thanks to their user-friendly system. It's always a plus when things just work smoothly from the start.
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Verified User in Non-Profit Organization Management
The mobile app on phones has limited functionality when using mobile data. Phone calls have major delays, frequent drops, and limited functionality.
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
ULTATEL has no discussions with answers
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