Introducing G2.ai, the future of software buying.Try now
Compare RingEX and Spike 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
CloudCall
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
iFax
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ultatel
Visit Website
At a Glance
Market Segments
Small-Business (57.2% of reviews)
Small-Business (77.1% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
$5.00 1 User Per Month
RingEX
Star Rating
(1,256)4.1 out of 5
Market Segments
Small-Business (57.2% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSpike
Star Rating
(254)4.6 out of 5
Market Segments
Small-Business (77.1% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 3 pricing plansRingEX vs Spike
When assessing the two solutions, reviewers found Spike easier to use, set up, and administer. Reviewers also preferred doing business with Spike overall.
- Reviewers felt that Spike meets the needs of their business better than RingEX.
- When comparing quality of ongoing product support, reviewers felt that Spike is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Spike over RingEX.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Spike
Pro
$5.00
1 User Per Month
Use Spike's email app with up to 3 email accounts with unified inbox and unlimited search history
- Conversational Email
- Spike AI
- 5 GB storage
Free Trial
RingEX
Free Trial is available
Spike
Free Trial is available
Ratings
Meets Requirements
8.8
1,043
8.9
164
Ease of Use
8.6
1,058
9.3
168
Ease of Setup
8.2
644
9.3
50
Ease of Admin
8.3
564
8.7
34
Quality of Support
8.0
946
9.0
155
Has the product been a good partner in doing business?
8.3
554
8.6
32
Product Direction (% positive)
7.9
1,025
9.6
154
Features by Category
Messenger
Not enough data
9.1
25
|
Verified
Not enough data
9.3
23
|
Verified
Not enough data
8.9
24
|
Verified
Not enough data
9.1
25
|
Verified
Channels
Not enough data
8.7
21
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.6
19
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
8.2
20
|
Verified
Customers
Not enough data
8.8
20
|
Verified
Not enough data
8.6
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Not enough data
Agentic AI - Online Fax
8.7
13
Not enough data
8.8
13
Not enough data
Sending
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Not enough data
Business Instant Messaging
Not enough data
8.9
64
Not enough data
9.2
68
Not enough data
8.6
68
Business Instant Messaging
Not enough data
8.8
55
Not enough data
8.4
53
Business Instant Messaging
Not enough data
9.2
67
Not enough data
9.2
62
Not enough data
Feature Not Available
Generative AI - Business Instant Messaging
Not enough data
7.4
9
AI - Business Instant Messaging
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
8
Not enough data
5.6
8
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Grammar
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
8.9
6
Formatting
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Not enough data
Content
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Product Type
Not enough data
8.7
5
Not enough data
9.3
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Inbox Tools
Not enough data
9.5
70
Not enough data
9.0
66
Not enough data
9.2
65
Not enough data
9.2
63
Coordination Tools
Not enough data
8.5
63
Not enough data
8.5
64
Not enough data
8.5
57
Software Options
Not enough data
9.3
68
Not enough data
9.2
69
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
9.1
256
9.1
25
|
Verified
9.1
144
8.6
18
8.7
119
8.7
17
8.9
142
8.8
27
|
Verified
9.1
125
Feature Not Available
Meeting Coordination
8.8
245
8.2
32
|
Verified
9.1
238
Feature Not Available
8.9
226
9.1
27
|
Verified
9.1
148
8.9
24
|
Verified
Software Type
9.0
245
9.0
32
|
Verified
9.1
146
9.0
27
|
Verified
9.2
162
8.9
26
|
Verified
Agentic AI - Video Conferencing
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
Calendar View
Not enough data
9.1
25
Not enough data
8.8
27
Shared Calendar
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Accessibility
Not enough data
Feature Not Available
Not enough data
8.8
7
Integration
Not enough data
9.3
26
Not enough data
9.1
24
Not enough data
Feature Not Available
Notifications
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Platform
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
221
Not enough data
8.6
215
Not enough data
Call Center Infrastructure (CCI)
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Not enough data
Administrative
8.8
224
Not enough data
8.7
222
Not enough data
Sorting & Filtering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.0
10
Not enough data
7.8
10
Not enough data
7.0
9
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
8.9
57
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Not enough data
Advanced Features - Cloud PBX
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Not enough data
Platform Basics - VoIP Providers
8.4
91
Not enough data
9.0
97
Not enough data
8.4
88
Not enough data
8.3
90
Not enough data
8.0
85
Not enough data
8.1
83
Not enough data
Basic Communication
9.0
494
|
Verified
Not enough data
8.3
394
|
Verified
Not enough data
8.7
421
|
Verified
Not enough data
8.2
365
|
Verified
Not enough data
8.5
429
|
Verified
Not enough data
9.0
436
|
Verified
Not enough data
Agentic AI - VoIP Providers
8.0
56
Not enough data
8.2
56
Not enough data
8.1
56
Not enough data
8.0
54
Not enough data
Access
8.2
382
|
Verified
Not enough data
8.4
397
|
Verified
Not enough data
8.6
424
Not enough data
Advanced Features
8.3
443
Not enough data
8.4
406
|
Verified
Not enough data
9.1
463
|
Verified
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Not enough data
Categories
Categories
Shared Categories
RingEX and Spike are categorized as Video Conferencing
Unique Categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, VoIP Providers, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Spike is categorized as Email Client, Business Instant Messaging, Email, Email Management, AI Writing Assistant, Shared Inbox, Email Encryption, Conversational Marketing, Note-Taking Software, Audio Conferencing, and Calendar
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.8%
Financial Services
4.8%
Other
70.3%
Information Technology and Services
12.3%
Marketing and Advertising
8.8%
Computer Software
8.8%
Higher Education
5.3%
Financial Services
3.1%
Other
61.8%
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
How much does Spike cost?
2 Comments
PD
there's a free account for personal email. Pro costs $4 a monthRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
