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Compare Respondent and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (64.0% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Respondent
Star Rating
(510)4.6 out of 5
Market Segments
Small-Business (64.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RespondentSurveyMonkey
Star Rating
(23,316)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Respondent. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting they could generate a professionally structured survey in under a minute.
- According to verified reviews, SurveyMonkey's extensive library of over 500 expert-written templates is a standout feature, making it easier for users to design surveys that adhere to scientifically sound research methods. This is a notable advantage over Respondent, which, while easy to use, does not offer the same breadth of templates.
- Users say that the implementation process for SurveyMonkey is particularly smooth, with many highlighting the intuitive onboarding wizard that allows for quick setup. In contrast, while Respondent also receives praise for its straightforward setup, it lacks the same level of comprehensive support and resources that SurveyMonkey provides.
- Reviewers mention that SurveyMonkey's quality of support is slightly lower than Respondent's, with users rating it at 8.6 compared to Respondent's 8.9. However, SurveyMonkey still offers a solid support experience, which is crucial for users who may need assistance during their survey creation process.
- Users highlight that Respondent is particularly effective for connecting with specific professional profiles, making it a valuable tool for targeted research. This feature is especially beneficial for users looking to gather insights from niche audiences, although it may not be as versatile as SurveyMonkey for general survey needs.
- According to recent feedback, both platforms are praised for their ease of use, but SurveyMonkey edges out with a slightly higher score in this area. Users appreciate the predefined templates and AI enhancements that streamline the survey creation process, while Respondent's focus on incentivized surveys is a unique selling point that appeals to a different user base.
Pricing
Entry-Level Pricing
Respondent
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Respondent
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.9
290
9.0
20,499
Ease of Use
9.1
295
9.2
20,611
Ease of Setup
9.1
87
9.0
7,948
Ease of Admin
8.8
50
8.9
7,599
Quality of Support
8.9
276
8.6
14,538
Has the product been a good partner in doing business?
8.8
48
8.8
6,649
Product Direction (% positive)
8.8
288
7.7
20,061
Features by Category
User Response Methods
9.1
155
|
Verified
Not enough data
8.5
140
Not enough data
8.6
138
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
136
|
Verified
Not enough data
Insights
8.3
143
|
Verified
Not enough data
8.3
140
|
Verified
Not enough data
8.4
145
|
Verified
Not enough data
Generative AI
8.6
68
Not enough data
Feedback Source
8.7
83
Not enough data
9.0
85
Not enough data
8.7
78
Not enough data
8.5
75
Not enough data
8.7
80
Not enough data
Feedback Management
8.8
76
Not enough data
8.9
79
Not enough data
8.8
80
Not enough data
9.1
84
Not enough data
Insights
8.7
75
Not enough data
8.9
76
Not enough data
9.2
78
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
146
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
148
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
131
Not enough data
7.6
84
Survey Management
8.8
171
9.0
1403
8.8
182
8.9
1406
8.5
171
8.6
1330
8.7
171
8.8
1372
Survey Customization
8.5
165
8.5
1151
8.7
166
8.2
1186
8.8
160
8.1
1074
8.5
157
8.1
901
Survey Insights
8.8
167
8.6
1330
8.2
151
8.0
930
8.6
159
8.5
1244
8.6
169
8.4
1132
Agentic AI - Survey
Not enough data
7.6
147
Not enough data
7.7
146
Not enough data
8.0
150
Customization
Not enough data
8.6
209
Not enough data
8.3
193
Not enough data
8.7
214
Not enough data
8.6
224
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Categories
Categories
Shared Categories
Respondent and SurveyMonkey are categorized as Survey
Unique Categories
Respondent is categorized as Consumer Video Feedback and User Research
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Respondent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.7%
Information Technology and Services
8.3%
Market Research
5.5%
Marketing and Advertising
5.0%
Accounting
3.9%
Other
66.7%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
Is respondent legit?
6 Comments
TS
Absolute Read more
How do we get to know about suggested study for us?
3 Comments
SO
Everyone is not perfect in writing. Writing is a skilfull job and it is not possible for everyone to write. Most of the students hate writing essays in...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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