Compare ResellerRatings and Yotpo 
At a Glance
Market Segments
Small-Business (51.2% of reviews)
Small-Business (77.3% of reviews)
Entry-Level Pricing
Free
Free Forever
ResellerRatings
Star Rating
(82)4.4 out of 5
Market Segments
Small-Business (51.2% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansYotpo
Star Rating
(237)4.3 out of 5
Market Segments
Small-Business (77.3% of reviews)
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Yotpo excels in its Bulk SMS feature, receiving a high score of 9.3, which reviewers say allows for effective mass communication with customers. In contrast, ResellerRatings does not offer this feature, which may limit its capabilities in SMS marketing.
- Reviewers mention that Yotpo's Customer Feedback functionality is rated at 9.1, highlighting its effectiveness in gathering and analyzing customer insights. Users on G2 note that ResellerRatings, while still strong at 8.7, does not provide the same depth of analytics, which could impact decision-making.
- G2 users indicate that Yotpo's Text Scheduler feature, rated at 8.8, is particularly useful for planning marketing campaigns, whereas ResellerRatings lacks a comparable scheduling tool, which may hinder users looking for advanced planning capabilities.
- Users say that Yotpo's Quality of Support is rated at 8.8, with many reviewers praising the responsiveness and helpfulness of the support team. In comparison, ResellerRatings has a slightly lower score of 8.4, suggesting that users may experience longer wait times or less comprehensive support.
- Reviewers mention that Yotpo's Personalization features score 8.6, allowing for tailored marketing strategies that resonate with customers. ResellerRatings, however, has a lower score of 7.5 in this area, indicating that its personalization capabilities may not be as robust.
- Users report that Yotpo's Engagement score is 7.9, which is lower than ResellerRatings' impressive score of 9.0. This suggests that ResellerRatings may offer better tools for engaging with customers, which could be a deciding factor for businesses focused on customer interaction.
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Pricing
Entry-Level Pricing
ResellerRatings
Starter
Free
For brands looking to get started growing their UGC to increase conversions.
- ResellerRatings Storefront Listing
- Direct Survey Emails
- Store Listings Customization
Yotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
ResellerRatings
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
8.7
68
8.6
189
Ease of Use
8.4
68
8.5
190
Ease of Setup
8.2
51
8.0
124
Ease of Admin
8.9
52
8.1
124
Quality of Support
8.4
66
8.8
183
Has the product been a good partner in doing business?
8.9
49
8.5
121
Product Direction (% positive)
7.3
60
8.0
177
Features by Category
Text Messaging
Not enough data
9.3
18
Not enough data
7.7
11
Not enough data
8.8
17
Not enough data
8.7
13
Not enough data
9.0
16
Not enough data
8.9
12
Not enough data
8.6
17
Not enough data
8.2
14
SMS Platform
Not enough data
7.6
13
Not enough data
8.6
16
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
9.0
8
Not enough data
7.4
7
Collection
8.8
7
|
Verified
7.9
32
|
Verified
9.3
7
|
Verified
8.1
47
|
Verified
9.3
7
|
Verified
7.5
46
|
Verified
9.2
8
|
Verified
7.9
42
|
Verified
9.0
7
|
Verified
8.2
37
|
Verified
Moderation
9.4
6
|
Verified
8.4
49
|
Verified
9.8
7
8.0
46
|
Verified
9.3
7
|
Verified
7.9
34
|
Verified
Use Cases
9.8
8
|
Verified
8.4
50
|
Verified
9.7
6
|
Verified
7.7
34
|
Verified
9.6
8
|
Verified
8.1
44
|
Verified
Administration
7.5
6
|
Verified
7.4
41
|
Verified
9.2
6
|
Verified
7.4
31
|
Verified
9.8
8
|
Verified
7.8
41
|
Verified
9.6
8
|
Verified
8.2
42
|
Verified
Feature Not Available
7.4
24
|
Verified
Display Options
9.2
8
|
Verified
7.6
30
|
Verified
8.8
7
|
Verified
7.9
46
|
Verified
9.4
6
|
Verified
7.6
47
|
Verified
9.5
7
|
Verified
7.6
40
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Loyalty Experience
Not enough data
7.9
27
Not enough data
8.0
27
Not enough data
7.6
21
Not enough data
8.2
24
Not enough data
7.6
14
Not enough data
8.1
19
Loyalty Platform
Not enough data
7.9
21
Not enough data
8.2
18
Not enough data
7.7
21
Not enough data
7.7
14
Not enough data
7.7
24
Visual UGC
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.7
21
9.1
45
|
Verified
8.4
17
Feature Not Available
8.5
17
8.8
35
|
Verified
Reporting
Feature Not Available
8.4
15
8.6
16
8.1
33
|
Verified
8.2
19
8.7
49
|
Verified
Media Monitoring
Feature Not Available
7.6
12
Feature Not Available
8.2
31
|
Verified
8.6
6
8.4
26
In-House Management
9.2
6
Feature Not Available
8.3
13
8.3
12
Generative AI
Feature Not Available
Feature Not Available
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ResellerRatings and Yotpo are categorized as Review Management and Online Reputation Management
Unique Categories
ResellerRatings has no unique categories
Yotpo is categorized as SMS Marketing, Customer Advocacy, User-Generated Content, and Loyalty Management
Reviews
Reviewers' Company Size
ResellerRatings
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
17.5%
Health, Wellness and Fitness
8.8%
Automotive
7.5%
Leisure, Travel & Tourism
6.3%
Computer Hardware
6.3%
Other
53.8%
Retail
20.0%
Consumer Goods
12.4%
Apparel & Fashion
11.6%
Health, Wellness and Fitness
6.2%
Food & Beverages
4.9%
Other
44.9%
Most Helpful Reviews
ResellerRatings
Most Helpful Favorable Review
Verified User in Consumer Services
The simplicity of using the platform, collecting and replying to reviews.
Most Helpful Critical Review
Verified User in Information Technology and Services
Our rep was adamant that we use their notification system even though we have our own internal campaign that would not allow for it. In the end, I believe our reps understood that it wasn't an option for us.
Yotpo
Most Helpful Favorable Review
James C.
Verified User in Retail
1. Review request automation : MAP is really great. The more orders we have, the more views we will have. Automation is always great. 2. Review tabs is really a powerful feature. Almost 100% desktop customers interact with it 6 times/session. It is...
Most Helpful Critical Review
Charles D.
Verified User in Retail
Support can be slow at times. If you migrate your website to another platform, still keeping Yotpo as the review platform, it is a huge pain to migrate your reviews. In fact, it is easier to export your reviews and signup with another review service and...
Verified User in Consumer Services
The simplicity of using the platform, collecting and replying to reviews.
James C.
Verified User in Retail
1. Review request automation : MAP is really great. The more orders we have, the more views we will have. Automation is always great. 2. Review tabs is really a powerful feature. Almost 100% desktop customers interact with it 6 times/session. It is...
Verified User in Information Technology and Services
Our rep was adamant that we use their notification system even though we have our own internal campaign that would not allow for it. In the end, I believe our reps understood that it wasn't an option for us.
Charles D.
Verified User in Retail
Support can be slow at times. If you migrate your website to another platform, still keeping Yotpo as the review platform, it is a huge pain to migrate your reviews. In fact, it is easier to export your reviews and signup with another review service and...
Discussions
What Are Star Ratings?
1 comment
Official Response from ResellerRatings
Have you ever searched for a brand or product and noticed those bright shining stars attached to your search results? Or maybe you noticed them on a product...Read more
How Can ResellerRatings Help My Business Get Found In Search?
1 comment
Official Response from ResellerRatings
Google crawls and indexes your reviews so they show up in Seller Ratings & Product Listing (SERPs), increasing organic traffic and the effectiveness of your...Read more
ResellerRatings has no more discussions with answers
Yotpo has no discussions with answers
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