Compare Remote Desktop Services and SolarWinds DameWare Mini Remote Control

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At a Glance
Remote Desktop Services
Remote Desktop Services
Star Rating
(139)4.5 out of 5
Market Segments
Small-Business (33.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop Services
SolarWinds DameWare Mini Remote Control
SolarWinds DameWare Mini Remote Control
Star Rating
(29)4.5 out of 5
Market Segments
Mid-Market (48.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about SolarWinds DameWare Mini Remote Control
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Remote Desktop Services excels in Unattended Access with a score of 8.0, while SolarWinds DameWare Mini Remote Control shines with an impressive score of 9.8, making it a preferred choice for users needing reliable unattended support.
  • Reviewers mention that Remote Desktop Services offers solid Cross-Platform Access with a score of 9.1, which is slightly better than SolarWinds DameWare's 9.0, indicating that both products are effective but Remote Desktop Services has a slight edge in this area.
  • G2 users highlight that Remote Desktop Services has a strong File Sharing feature with a score of 8.9, while SolarWinds DameWare Mini Remote Control scores 8.3, suggesting that users may find Remote Desktop Services more efficient for sharing files during remote sessions.
  • Users on G2 report that both products have similar Quality of Support ratings at 8.4, but Remote Desktop Services has a higher score in Ease of Setup (8.8) compared to SolarWinds DameWare's 9.1, indicating that users may find Remote Desktop Services easier to set up initially.
  • Reviewers mention that Remote Desktop Services has a higher score in Product Direction (8.2) compared to SolarWinds DameWare's 7.8, suggesting that users feel more optimistic about the future development and enhancements of Remote Desktop Services.
  • Users say that while both products have strong Remote Device Control capabilities, SolarWinds DameWare Mini Remote Control scores higher at 9.8, indicating that it may provide a more seamless experience for users needing to control devices remotely.
Pricing
Entry-Level Pricing
Remote Desktop Services
No pricing available
SolarWinds DameWare Mini Remote Control
No pricing available
Free Trial
Remote Desktop Services
No trial information available
SolarWinds DameWare Mini Remote Control
Free Trial is available
Ratings
Meets Requirements
9.1
133
9.6
27
Ease of Use
9.1
133
9.2
27
Ease of Setup
8.8
39
9.1
19
Ease of Admin
8.9
38
9.2
18
Quality of Support
8.4
96
8.4
20
Has the product been a good partner in doing business?
9.1
33
8.8
14
Product Direction (% positive)
8.2
131
7.8
26
Features by Category
8.5
663
8.8
46
Administration
8.8
53
8.6
6
8.5
49
8.3
6
8.5
50
7.8
6
8.4
42
Not enough data
8.4
44
Feature Not Available
8.0
47
9.8
8
8.9
54
8.3
7
Platform
9.1
50
9.0
5
8.0
35
Feature Not Available
8.7
51
Feature Not Available
9.0
56
9.8
8
Security
8.1
42
Feature Not Available
8.5
48
Feature Not Available
8.0
42
Feature Not Available
Categories
Categories
Shared Categories
Remote Desktop Services
Remote Desktop Services
SolarWinds DameWare Mini Remote Control
SolarWinds DameWare Mini Remote Control
Remote Desktop Services and SolarWinds DameWare Mini Remote Control are categorized as Remote Desktop
Unique Categories
Remote Desktop Services
Remote Desktop Services has no unique categories
SolarWinds DameWare Mini Remote Control
SolarWinds DameWare Mini Remote Control has no unique categories
Reviews
Reviewers' Company Size
Remote Desktop Services
Remote Desktop Services
Small-Business(50 or fewer emp.)
33.3%
Mid-Market(51-1000 emp.)
33.3%
Enterprise(> 1000 emp.)
33.3%
SolarWinds DameWare Mini Remote Control
SolarWinds DameWare Mini Remote Control
Small-Business(50 or fewer emp.)
13.8%
Mid-Market(51-1000 emp.)
48.3%
Enterprise(> 1000 emp.)
37.9%
Reviewers' Industry
Remote Desktop Services
Remote Desktop Services
Information Technology and Services
15.9%
Computer Software
10.9%
Computer Networking
8.0%
Computer & Network Security
5.8%
Non-Profit Organization Management
5.1%
Other
54.3%
SolarWinds DameWare Mini Remote Control
SolarWinds DameWare Mini Remote Control
Information Technology and Services
20.7%
Education Management
13.8%
Government Administration
10.3%
Higher Education
6.9%
Manufacturing
3.4%
Other
44.8%
Most Helpful Reviews
Remote Desktop Services
Remote Desktop Services
Most Helpful Favorable Review
Verified User in Religious Institutions
GR
Verified User in Religious Institutions

The ease of remoting in from anywhere while I am out of the office.

Most Helpful Critical Review
Kai X.
KX
Kai X.
Verified User in Non-Profit Organization Management

- It is HIGHLY unstable, I will usually last about 5 - 10 mins before I have to reboot or re-login - It is very slow, the connection compare to using it at work sometimes make me feel like going to work instead of using remote desktop from home/coffee shop

SolarWinds DameWare Mini Remote Control
SolarWinds DameWare Mini Remote Control
Most Helpful Favorable Review
AD
Ana D.
Verified User in Information Technology and Services

The ability to seamlessly remote onto user PC's with little to no connectivity problems. It is reflective of the user's workstation and has no limit of accessibility. All the shortcuts and functions are easy to use and manageable.

Most Helpful Critical Review
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SolarWinds DameWare Mini Remote Control
SolarWinds DameWare Mini Remote Control Alternatives
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Discussions
Remote Desktop Services
Remote Desktop Services Discussions
Monty the Mongoose crying
Remote Desktop Services has no discussions with answers
SolarWinds DameWare Mini Remote Control
SolarWinds DameWare Mini Remote Control Discussions
Monty the Mongoose crying
SolarWinds DameWare Mini Remote Control has no discussions with answers