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Compare Razorpay and Zoho Checkout

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At a Glance
Razorpay
Razorpay
Star Rating
(101)4.2 out of 5
Market Segments
Small-Business (60.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Razorpay
Zoho Checkout
Zoho Checkout
Star Rating
(16)4.5 out of 5
Market Segments
Small-Business (60.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Zoho Checkout
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Zoho Checkout excels in its "Dispute Resolution" feature, scoring 9.3, which reviewers mention provides a more streamlined process for handling payment disputes compared to Razorpay's score of 8.2.
  • Reviewers mention that Razorpay offers superior "Ease of Use" with a score of 9.0, while Zoho Checkout's score of 8.5 indicates that users find Razorpay's interface more intuitive and user-friendly.
  • G2 users highlight Zoho Checkout's strong performance in "Reporting/Dashboards" with a score of 9.0, suggesting that its analytics capabilities are more robust than Razorpay's 8.9, allowing for better insights into payment data.
  • Users on G2 report that both platforms have similar "Payout Time" scores of 8.3, indicating that users experience comparable efficiency in receiving their funds, which is crucial for cash flow management.
  • Reviewers mention that Razorpay's "Two-Factor Authentication" feature, scoring 8.9, provides an added layer of security that users appreciate, while Zoho Checkout's score of 8.6 indicates slightly less emphasis on this security measure.
  • Users say that Zoho Checkout shines in "E-Commerce Software Integration" with a score of 9.2, which reviewers mention allows for seamless connections with various e-commerce platforms, whereas Razorpay's score of 8.8 suggests it may not integrate as smoothly.
Pricing
Entry-Level Pricing
Razorpay
No pricing available
Zoho Checkout
No pricing available
Free Trial
Razorpay
No trial information available
Zoho Checkout
No trial information available
Ratings
Meets Requirements
8.8
74
8.9
11
Ease of Use
9.0
77
8.5
11
Ease of Setup
8.9
33
8.7
5
Ease of Admin
8.8
31
9.4
6
Quality of Support
7.8
73
7.4
11
Has the product been a good partner in doing business?
8.1
30
8.9
6
Product Direction (% positive)
8.5
71
8.9
11
Features by Category
8.5
1,684
8.7
132
Payment Options
7.7
50
8.0
5
8.3
51
8.6
7
8.8
56
8.9
6
8.8
58
8.6
7
8.4
40
Not enough data
8.2
43
Not enough data
8.8
55
8.3
5
8.0
42
Not enough data
8.7
55
Not enough data
Administration
8.9
58
9.0
7
8.7
60
8.8
7
8.3
59
8.3
7
8.3
56
8.3
7
8.2
58
9.3
5
8.3
48
Not enough data
8.3
48
Not enough data
8.3
44
Not enough data
Security
8.6
29
Not enough data
8.9
49
8.9
6
8.7
49
8.3
5
8.9
57
8.6
6
8.5
42
Not enough data
Development
8.5
55
8.6
7
8.7
54
8.3
7
8.7
47
8.7
5
8.8
52
9.2
6
Platform
8.8
55
9.2
6
8.6
45
9.3
5
8.6
41
9.7
5
8.7
51
8.9
6
8.7
41
8.3
5
8.3
43
Not enough data
8.7
46
Not enough data
8.6
47
Not enough data
Categories
Categories
Shared Categories
Razorpay
Razorpay
Zoho Checkout
Zoho Checkout
Razorpay and Zoho Checkout are categorized as Payment Gateways
Unique Categories
Razorpay
Razorpay has no unique categories
Zoho Checkout
Zoho Checkout has no unique categories
Reviews
Reviewers' Company Size
Razorpay
Razorpay
Small-Business(50 or fewer emp.)
60.6%
Mid-Market(51-1000 emp.)
34.0%
Enterprise(> 1000 emp.)
5.3%
Zoho Checkout
Zoho Checkout
Small-Business(50 or fewer emp.)
60.0%
Mid-Market(51-1000 emp.)
40.0%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Razorpay
Razorpay
Computer Software
12.8%
Information Technology and Services
10.6%
Education Management
7.4%
Marketing and Advertising
6.4%
Apparel & Fashion
5.3%
Other
57.4%
Zoho Checkout
Zoho Checkout
Education Management
13.3%
Real Estate
6.7%
Photography
6.7%
Non-Profit Organization Management
6.7%
Mechanical or Industrial Engineering
6.7%
Other
60.0%
Most Helpful Reviews
Razorpay
Razorpay
Most Helpful Favorable Review
Verified User
G
Verified User in Higher Education

The best thing that I like about Razorpay is the user interface and ease to use. Also I found that Razorpay has very less payment failures. Even if the payment is failed we get a refund shortly.

Most Helpful Critical Review
Varun G.
VG
Varun G.
Verified User in Apparel & Fashion

I have now been using the tool for more than 1.5 years and what I have found out time and again is that their support system is really slow and most of the time not useful. Especially, technical support has not been able to resolve a single ticket that I...

Zoho Checkout
Zoho Checkout
Most Helpful Favorable Review
Verified User
G
Verified User in Information Technology and Services

Zoho Checkout has been a great help on our Zoho One platform (as we use the Suite of Zoho apps) to collect payments from customers online. These can be monthly subscription payments or yearly renewals, as well as one-time payments (initial purchase or...

Most Helpful Critical Review
Alternatives
Razorpay
Razorpay Alternatives
PayPal Payments
PayPal Payments
Add PayPal Payments
Paytm Business
Paytm Business
Add Paytm Business
PayU
PayU
Add PayU
Stripe Connect
Stripe Connect
Add Stripe Connect
Zoho Checkout
Zoho Checkout Alternatives
PayPal Payments
PayPal Payments
Add PayPal Payments
GoCardless
GoCardless
Add GoCardless
Paytm Business
Paytm Business
Add Paytm Business
Payoneer
Payoneer
Add Payoneer
Discussions
Razorpay
Razorpay Discussions
How does razor pay work?
2 comments
Ayushi A.
AA
Razorpay is a payment gateway that businesses integrate into their platforms. Customers choose from various payment options during checkout, and Razorpay...Read more
Does Razorpay meets the international cyber security standards?
1 comment
Aaryn K.
AK
The text appears to be a repetition of a customer care number for Razorpay, which is a payment gateway service. The number is 09121700785.Read more
Monty the Mongoose crying
Razorpay has no more discussions with answers
Zoho Checkout
Zoho Checkout Discussions
Monty the Mongoose crying
Zoho Checkout has no discussions with answers