Razorpay Reviews & Product Details

The best thing is that its safe to use, has a lot of integrations, API, webhooks, multiple payment options available for my customers. The tool itself is easy to use, and implementing it for the first time is very easy. But when you are creating the account for the first time, you'll have to go back and forth with their customer support a lot because they keep so many crucial features locked for the new users. We have been using this tool for more than 2 years now and our team use it daily to check transactions, download reports, and for integration purposes. Review collected by and hosted on G2.com.

The worst part is when they update their UI/UX. Whenever they update their app, they make it worst. Also, if you are a new useer, you'll be frustrated 24/7. So many features will not be available to you and you'll have to contact their support a lot of time. Review collected by and hosted on G2.com.

It's easy integration and support of multiple payment methods like Card, UPI, Pay Later, Net Banking, Wallets which is very broad, in dashboard managing and traking payment and refunds is very easy, custom branding option is very good, payment links feature is very useful for small business, 2 days settlement period is very good but it has instant settlement option that's excellent. Customer support is best, We use it on daily basis to take payments. Review collected by and hosted on G2.com.

Payout gets delays on some cases of public holidays and weekends, onboarding time is quite long Review collected by and hosted on G2.com.

Nothing. They hold payment and ask for unnecessary documents for proof. They even send their agent to your home to confirm the address proof. The agent asks your family about your profession and takes photos without permission. Review collected by and hosted on G2.com.

Hold payment without any notice and ask for multiple questions. Review collected by and hosted on G2.com.

Razorpay has a host of services which makes it very easy to collect payments - from payment gateway on Shopify website, to QR codes, to a dedicated payment link. We have primarily been using the Razorpay PG on our website, and have rarely faced any issues. It was very easy to set up, we had someone from their team guide us through the entire process. We use Shopify, and integration was seamless. The dashboard is also easy to use and very intuitive. The fees the charge is also very competitive, one of the lower ones we could find. We also used RazorPay Magic Checkout for a while, which had some excellent features to reduce RTOs. RazorPay Payroll also is an excellent, comprehensive payroll software for small businesses. Review collected by and hosted on G2.com.

The quality of support in case of any issues can be better. Sometimes the analytics reports don't get downloaded - have to wait very long for them. Review collected by and hosted on G2.com.

Payment processing is very easy, many payment options like credit card, wallet, upi and netbanking etc Review collected by and hosted on G2.com.

For my point , there is no reasons found to dislike this. Review collected by and hosted on G2.com.

Easy to use for the Indian market.

All kinds of transfers are possible UPI, NEFT, and Credit cards

Support almost all Indian banks

Enhanced UI and UX

Quick and hassle-free transfer for payments

Failed transactions can be easily tracked down

Easy to integrate with WordPress

Realtime insights on payments Review collected by and hosted on G2.com.

Customer Support lags a bit

Ready to use for India but more documentation for foreign /International payments

Cannot access International cards directly

Charges per transaction can minimize Review collected by and hosted on G2.com.

Razorpay is one of the easiest payment gateways in my experience. In Razorpay, I like the following features

- Multiple payment options like UPI, Net Banking, Debit and Credit card, etc.

-Faster payment processing

- Payment page option where we can directly collect payment for particular products

We use Razorpay almost daily as we sell our program from our website and collect payment using the Razorpay Payment Page feature. It's amazing! Review collected by and hosted on G2.com.

Razorpay customer support is unsatisfactory as it takes longer to resolve raised tickets. Review collected by and hosted on G2.com.

Settlement, Payments Links, Payment Page, Security Features, Payment Protections, Easy Integration. Review collected by and hosted on G2.com.

Free of cost affordibilty widget and other emi features. Review collected by and hosted on G2.com.

My overall experince is good. My all payments are instant.In my organisation me use razorpayXpayroll there we can track the attendance and we can download the payslips for every month. We can see the notifications in dashboard. One of the things I really apprieciate about Razorpay is its user-friendly interface.We can clearly see full details of tax deductions. Review collected by and hosted on G2.com.

Approaching customer support of Razorpay. Review collected by and hosted on G2.com.

Razorpay's payment gateway boasts multilingual support, empowering users to select their preferred language. Integration with websites, applications, and stores is straightforward. The payment interface is not only visually appealing but also user-friendly, enabling smooth navigation between payment methods without requiring a page refresh. With support for various payment methods and a commendable success rate, Razorpay ensures detailed invoice updates at each stage. Users can easily track failed transactions. Additionally, Razorpay offers the convenience of saving user details for hassle-free logins. Should any issues arise, the beneficial customer support from Razorpay makes it an integral part of my weekly frequent usage in my business management routine. Review collected by and hosted on G2.com.

One drawback of Razorpay is occasional transaction delays, with payments sometimes getting stuck. The transaction is sometimes missed from the account requiring users to wait for it to be processed.

When I was logging into my Razorpay account, The OTP that I received didn't work and I needed to hit again to receive OTP. Review collected by and hosted on G2.com.