G2 reviewers report that Viedoc excels in user experience, with many praising its intuitive interface and ease of use. Users highlight that repetitive tasks can be automated, significantly reducing their workload, while Rave CTMS, although user-friendly, does not receive the same level of acclaim in this area.
According to verified reviews, Viedoc's setup process is notably efficient, with users appreciating the predefined standard templates that streamline study setup. In contrast, Rave CTMS faces challenges with its implementation, as some users mention configuration difficulties that can slow down the onboarding process.
Users say that Viedoc provides robust integration capabilities, easily connecting with third-party systems like eCOA, which enhances its functionality. Rave CTMS also offers integration features, but users have not highlighted them as prominently, indicating a potential area for improvement.
Reviewers mention that Viedoc's support quality is a standout feature, with many users appreciating the responsiveness and helpfulness of the support team. While Rave CTMS does receive positive feedback for its customer support, it does not match the high praise that Viedoc garners in this regard.
G2 reviewers highlight that Viedoc's data management capabilities are impressive, particularly its ability to provide clean and structured EDC data that aligns with CDISC standards. Rave CTMS, while offering advanced features, does not receive the same level of enthusiasm for its data handling capabilities.
According to recent user feedback, Viedoc consistently rolls out updates that introduce useful new features, keeping the software fresh and relevant. Rave CTMS, on the other hand, has not been noted for similar frequency or impact of updates, which may affect long-term user satisfaction.
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