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Compare Qualified and Wati

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At a Glance
Qualified
Qualified
Star Rating
(1,376)4.9 out of 5
Market Segments
Mid-Market (70.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plans
Wati
Wati
Star Rating
(453)4.6 out of 5
Market Segments
Small-Business (78.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Qualified excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Wati. Users appreciate features like the ability to create specific chats tailored to different prospects, enhancing engagement across various industries.
  • Users say that Qualified's implementation process is notably efficient, with many highlighting the intuitive onboarding experience. In contrast, while Wati is also praised for its straightforward setup, it doesn't match the same level of user satisfaction in this area.
  • Reviewers mention that Qualified offers superior support quality, with a perfect score in this category. Users have noted the exceptional knowledge of their support representatives, which contributes to a smoother experience, whereas Wati's support is seen as adequate but not as highly rated.
  • According to verified reviews, both products are user-friendly, but Qualified stands out with its advanced features like AI SDR, which has reportedly led to a significant increase in meetings booked. Wati, while easy to use, primarily focuses on WhatsApp communications and lacks the same level of innovative functionality.
  • Users appreciate Qualified's robust analytics and customization options, which allow for tailored user experiences. In comparison, Wati's features are described as simpler and more straightforward, which may appeal to small businesses but could limit flexibility for larger organizations.
  • Reviewers highlight that Qualified's ability to engage web visitors through AI-driven interactions is a game changer, while Wati's strengths lie in its quick response capabilities on messaging platforms. This difference in focus may influence which product is better suited for specific business needs.
Pricing
Entry-Level Pricing
Qualified
Premier
Contact Us
Browse all 3 pricing plans
Wati
Growth
Contact Us
Browse all 3 pricing plans
Free Trial
Qualified
No trial information available
Wati
Free Trial is available
Ratings
Meets Requirements
9.6
1,104
8.9
352
Ease of Use
9.2
1,115
9.2
361
Ease of Setup
9.2
808
9.0
323
Ease of Admin
9.2
798
9.1
271
Quality of Support
9.9
1,104
8.6
344
Has the product been a good partner in doing business?
9.9
816
9.1
267
Product Direction (% positive)
9.9
1,038
9.3
332
Features by Category
Conversational MarketingHide 21 FeaturesShow 21 Features
9.0
494
Not enough data
Messenger
9.2
350
|
Verified
Not enough data
9.1
386
|
Verified
Not enough data
9.6
436
|
Verified
Not enough data
9.3
393
|
Verified
Not enough data
Channels
Feature Not Available
Not enough data
9.6
411
|
Verified
Not enough data
7.3
172
Not enough data
Feature Not Available
Not enough data
8.5
173
|
Verified
Not enough data
Customers
9.4
382
|
Verified
Not enough data
9.4
332
|
Verified
Not enough data
9.2
397
|
Verified
Not enough data
9.5
387
|
Verified
Not enough data
9.4
385
|
Verified
Not enough data
Agentic AI - Conversational Marketing
8.5
37
Not enough data
8.4
33
Not enough data
8.9
38
Not enough data
8.9
38
Not enough data
9.1
39
Not enough data
8.5
35
Not enough data
8.6
34
Not enough data
9.4
82
Not enough data
Lead Facilitation
9.5
73
|
Verified
Not enough data
9.2
73
|
Verified
Not enough data
9.2
62
|
Verified
Not enough data
9.6
76
|
Verified
Not enough data
Organization
9.2
54
|
Verified
Not enough data
9.3
57
|
Verified
Not enough data
9.2
64
|
Verified
Not enough data
Performance Analysis
9.0
45
|
Verified
Not enough data
9.5
48
|
Verified
Not enough data
Sales Analysis
8.7
44
|
Verified
Not enough data
8.8
42
|
Verified
Not enough data
Generative AI
9.5
44
Not enough data
9.6
41
Not enough data
Agentic AI - AI Sales Assistant
9.9
12
Not enough data
9.7
11
Not enough data
9.9
13
Not enough data
8.9
14
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.7
10
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
8.5
177
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.7
153
Not enough data
7.9
153
Not enough data
8.6
165
Not enough data
8.4
153
Not enough data
8.7
155
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Buyer Intent Data ProvidersHide 8 FeaturesShow 8 Features
9.4
220
Not enough data
Data Availability
9.4
171
Not enough data
9.4
183
Not enough data
9.2
130
Not enough data
Platform Additional Functionality
9.5
200
Not enough data
9.5
161
Not enough data
Feature Not Available
Not enough data
9.5
185
Not enough data
9.6
188
Not enough data
Communication Platform as a Service (CPaaS)Hide 6 FeaturesShow 6 Features
Not enough data
8.5
144
Functionality
Not enough data
8.8
131
Not enough data
8.6
118
Not enough data
8.5
114
Support
Not enough data
8.6
120
Not enough data
8.3
115
Not enough data
8.6
128
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
9.6
39
Not enough data
Responses
9.5
36
Not enough data
9.6
37
Not enough data
9.6
35
Not enough data
Automation - AI Agents
9.7
30
Not enough data
9.3
30
Not enough data
9.6
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
34
Not enough data
9.7
35
Not enough data
9.8
35
Not enough data
Autonomy - AI Agents
9.4
33
Not enough data
9.5
32
Not enough data
9.8
30
Not enough data
9.4
30
Not enough data
Generative AI
9.6
29
Not enough data
9.6
29
Not enough data
Responses
9.4
524
8.6
173
9.5
504
8.8
168
9.6
535
8.7
165
9.3
450
8.6
160
9.0
364
8.5
154
Platform
9.7
549
8.7
163
9.5
539
8.8
142
9.4
508
8.4
160
9.3
529
8.0
160
9.2
416
Feature Not Available
9.4
471
8.7
150
9.5
484
8.6
151
Generative AI
9.1
179
7.3
96
8.9
173
Feature Not Available
Proactive NotificationHide 8 FeaturesShow 8 Features
Not enough data
8.4
78
Messaging Channels
Not enough data
7.4
44
Not enough data
Feature Not Available
Not enough data
7.1
46
Not enough data
9.1
66
Administration
Not enough data
9.2
66
Not enough data
9.0
63
Not enough data
8.4
59
Not enough data
8.7
66
Online Appointment SchedulingHide 21 FeaturesShow 21 Features
9.1
268
Not enough data
Notifications
9.3
217
Not enough data
9.2
203
Not enough data
9.5
220
Not enough data
Settings
9.4
220
Not enough data
9.5
227
Not enough data
9.5
217
Not enough data
Personalization
9.4
221
Not enough data
9.5
204
Not enough data
Integrations
9.4
216
Not enough data
9.6
238
Not enough data
7.7
151
Not enough data
8.6
182
Not enough data
8.9
183
Not enough data
Generative AI
9.0
112
Not enough data
8.9
100
Not enough data
8.5
90
Not enough data
8.7
90
Not enough data
8.3
85
Not enough data
Agentic AI - Online Appointment Scheduling
9.4
25
Not enough data
9.4
24
Not enough data
9.6
25
Not enough data
9.3
165
Not enough data
Integrations
8.5
112
Not enough data
9.1
130
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
153
Not enough data
Branding & Customizatio
9.2
142
Not enough data
9.3
136
Not enough data
9.2
120
Not enough data
Automatic Rules & Configurations
9.5
149
Not enough data
9.5
140
Not enough data
9.2
137
Not enough data
Agentic AI - Business Scheduling
9.4
14
Not enough data
9.5
13
Not enough data
9.7
52
Not enough data
Generative AI
9.3
48
Not enough data
9.3
47
Not enough data
Agentic AI - Bot Platforms
10.0
7
Not enough data
10.0
5
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
9.2
675
Not enough data
Generative AI
9.1
153
Not enough data
9.1
149
Not enough data
8.5
104
Not enough data
Communication
9.7
651
|
Verified
Not enough data
9.4
632
|
Verified
Not enough data
8.7
388
Not enough data
9.4
486
|
Verified
Not enough data
9.1
421
|
Verified
Not enough data
Internal Use
9.4
567
|
Verified
Not enough data
9.3
520
|
Verified
Not enough data
9.5
569
|
Verified
Not enough data
9.3
528
|
Verified
Not enough data
9.1
412
|
Verified
Not enough data
9.3
511
|
Verified
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
8.3
68
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.3
55
Not enough data
8.5
56
Not enough data
8.5
54
Channels
Not enough data
Feature Not Available
Not enough data
8.4
56
Not enough data
8.6
59
Not enough data
7.7
50
Not enough data
8.5
51
Insight
Not enough data
8.0
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
95
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
90
Not enough data
9.4
91
Not enough data
9.2
88
Not enough data
9.0
86
Not enough data
9.1
86
Not enough data
9.2
89
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
83
Not enough data
9.1
83
Not enough data
8.6
78
Not enough data
8.8
80
9.0
83
Not enough data
Automation
9.3
65
Not enough data
8.8
55
Not enough data
8.0
49
Not enough data
9.6
74
Not enough data
9.1
65
Not enough data
Autonomy
8.8
62
Not enough data
9.1
62
Not enough data
9.0
63
Not enough data
8.8
61
Not enough data
Outbound Sales
9.3
56
Not enough data
9.0
54
Not enough data
8.4
49
Not enough data
9.3
60
Not enough data
9.1
55
Not enough data
Inbound Sales
9.0
61
Not enough data
9.5
65
Not enough data
8.8
55
Not enough data
9.6
69
Not enough data
9.4
67
Not enough data
Salesforce AppExchange AppsHide 7 FeaturesShow 7 Features
9.3
5
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Qualified
Qualified
Small-Business(50 or fewer emp.)
9.5%
Mid-Market(51-1000 emp.)
70.5%
Enterprise(> 1000 emp.)
19.9%
Wati
Wati
Small-Business(50 or fewer emp.)
78.3%
Mid-Market(51-1000 emp.)
20.0%
Enterprise(> 1000 emp.)
1.7%
Reviewers' Industry
Qualified
Qualified
Computer Software
43.9%
Information Technology and Services
19.0%
Computer & Network Security
4.1%
Marketing and Advertising
4.0%
Financial Services
3.3%
Other
25.7%
Wati
Wati
Education Management
10.1%
Information Technology and Services
7.2%
Retail
6.5%
Marketing and Advertising
6.0%
Health, Wellness and Fitness
6.0%
Other
64.0%
Alternatives
Qualified
Qualified Alternatives
Drift
Drift
Add Drift
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Birdeye
Birdeye
Add Birdeye
Tidio
Tidio
Add Tidio
Wati
Wati Alternatives
Gallabox
Gallabox
Add Gallabox
Twilio
Twilio
Add Twilio
Interakt
Interakt
Add Interakt
respond.io
respond.io
Add respond.io
Discussions
Qualified
Qualified Discussions
What's the most creative experience you've created?
1 Comment
Matt B.
MB
Saying hello to competitors when they are on our site 😝Read more
Monty the Mongoose crying
Qualified has no more discussions with answers
Wati
Wati Discussions
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
Jitesh D.
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
What is WATI used for?
2 Comments
Prateek P.
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
Jitesh D.
JD
Our chat widget allows you to add a page title as default message when users land from a specific website. If users allow the default message to be sent,...Read more