Compare Qminder and Waitwhile 
At a Glance
Market Segments
Small-Business (54.8% of reviews)
Small-Business (48.0% of reviews)
Entry-Level Pricing
$389.00 10 Seats Per Month
$0.00 50 Waitlisted guest parties
Qminder
Star Rating
(221)4.6 out of 5
Market Segments
Small-Business (54.8% of reviews)
Entry-Level Pricing
$389.00 10 Seats Per Month
Browse all 4 pricing plansWaitwhile
Star Rating
(237)4.9 out of 5
Market Segments
Small-Business (48.0% of reviews)
Entry-Level Pricing
$0.00 50 Waitlisted guest parties
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Qminder excels in its Visitor Check-In feature, scoring 9.0, which reviewers mention provides a seamless experience for managing visitor flow. In contrast, Waitwhile also offers a strong check-in process but does not have a specific score listed for this feature.
- Reviewers mention that Waitwhile shines in SMS Updates, achieving a score of 9.0, which users say enhances communication with visitors. Qminder, while functional, only scores 8.0 in this area, indicating a potential gap in real-time visitor engagement.
- G2 users highlight the superior Quality of Support for Waitwhile, with a score of 9.6, compared to Qminder's 9.1. Users report that Waitwhile's support team is responsive and helpful, making it a preferred choice for businesses needing reliable assistance.
- Users on G2 note that Qminder's Mail Management feature scores 7.9, which some reviewers find lacking compared to Waitwhile's more robust offerings. This could be a deciding factor for businesses that rely heavily on email communication with visitors.
- Reviewers mention that Waitwhile's Location-based Performance Reports score 9.1, providing valuable insights for businesses with multiple locations. In comparison, Qminder's score of 8.5 indicates it may not offer the same depth of analytics for location performance.
- Users say that Qminder's Branding capabilities score 9.4, allowing for extensive customization to match business identity, while Waitwhile also offers branding options but does not specify a score, suggesting Qminder may have the edge in this area.
Featured Products
Sponsored
Qminder
(221)
Online Appointment Scheduling
Visit Website
Sponsored
TablesReady
(8)
Online Appointment Scheduling
Visit Website
Pricing
Entry-Level Pricing
Qminder
Starter
$389.00
10 Seats Per Month
Everything you need to provide great waiting experiences.
- 10 users
- Unlimited Locations
- Unlimited Visitors
Waitwhile
Free
$0.00
50 Waitlisted guest parties
- 1 location
- 50 visits/month
- 2 SMS/visit
Free Trial
Qminder
Free Trial is available
Waitwhile
Free Trial is available
Ratings
Meets Requirements
9.0
198
9.5
201
Ease of Use
9.2
201
9.5
207
Ease of Setup
8.9
82
9.1
116
Ease of Admin
9.2
61
9.2
79
Quality of Support
9.1
176
9.6
182
Has the product been a good partner in doing business?
9.3
60
9.8
77
Product Direction (% positive)
9.3
198
9.6
198
Features by Category
Platform Basics
9.0
133
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
8.7
126
Not enough data
9.1
127
Not enough data
9.1
132
Not enough data
9.0
130
Not enough data
Platform Interoperability
8.6
128
Not enough data
8.8
118
Not enough data
Platform Additional Functionality
8.8
117
Not enough data
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
8.0
117
9.1
124
7.6
107
8.3
100
8.2
114
8.3
102
Reporting and Analytics
8.8
131
9.1
131
8.4
121
8.9
103
8.9
131
8.8
102
8.5
123
9.0
104
Hardware
8.3
115
Feature Not Available
8.2
116
8.5
97
8.4
117
8.7
99
Generative AI
Feature Not Available
7.4
78
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Notifications
Not enough data
9.4
94
Not enough data
9.4
90
Not enough data
9.5
94
Settings
Not enough data
9.4
80
Not enough data
9.4
87
Not enough data
9.3
81
Personalization
Not enough data
9.4
80
Not enough data
9.2
79
Integrations
Not enough data
9.0
75
Not enough data
9.2
79
Not enough data
8.1
65
Not enough data
8.0
58
Not enough data
9.3
82
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Qminder and Waitwhile are categorized as Queue Management
Unique Categories
Qminder is categorized as Visitor Management
Waitwhile is categorized as Online Appointment Scheduling
Reviews
Reviewers' Company Size
Qminder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Waitwhile
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
12.2%
Consumer Services
9.0%
Hospital & Health Care
7.2%
Government Administration
7.2%
Education Management
6.3%
Other
57.9%
Retail
24.5%
Consumer Services
6.6%
Higher Education
6.1%
Veterinary
5.7%
Non-Profit Organization Management
3.9%
Other
53.3%
Most Helpful Reviews
Qminder
Most Helpful Favorable Review
Leonardo O.
Verified User in Information Technology and Services
Of the labels and the easy and practical layout to use, bringing agility to the service and with the details available for the attendant to know exactly what will be done during the service.
Most Helpful Critical Review
Verified User in Individual & Family Services
Not being able to go back and correct times if you forgot to close out
Waitwhile
Most Helpful Favorable Review
Verified User in Events Services
Waitwhile was a very easy to use, off the rack, line management/booking software solution. The updates working across the network were instantaneous and the user interface was intuitive and easy for both the consumers and management. We trained our staff...
Most Helpful Critical Review
Verified User in Public Relations and Communications
Des fois ça ne marche pas. Par exemple, la liste d'attente se ferme sans prévenir.
Leonardo O.
Verified User in Information Technology and Services
Of the labels and the easy and practical layout to use, bringing agility to the service and with the details available for the attendant to know exactly what will be done during the service.
Verified User in Events Services
Waitwhile was a very easy to use, off the rack, line management/booking software solution. The updates working across the network were instantaneous and the user interface was intuitive and easy for both the consumers and management. We trained our staff...
Verified User in Individual & Family Services
Not being able to go back and correct times if you forgot to close out
Verified User in Public Relations and Communications
Des fois ça ne marche pas. Par exemple, la liste d'attente se ferme sans prévenir.
Alternatives
Discussions
Qminder has no discussions with answers
Does Waitwhile have an app?
3 comments
SS
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
How do you use Waitwhile?
2 comments
MS
We are a walk in animal clinic with high volume so we use Waitwhile to manage our client visits. Read more
Cannot download app
1 comment
Official Response from Waitwhile
Hi Patricia! We may not be able to address it from our side just yet; ironically, since our app is still pretty new, that may resolve once more people...Read more
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