Compare ProProfs Survey Maker and SurveyMonkey 
At a Glance
Market Segments
Mid-Market (52.5% of reviews)
Small-Business (36.2% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
No pricing available
ProProfs Survey Maker
Star Rating
(44)4.3 out of 5
Market Segments
Mid-Market (52.5% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSurveyMonkey
Star Rating
(22,930)4.4 out of 5
Market Segments
Small-Business (36.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SurveyMonkeySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in "Survey Distribution" with a score of 8.8, making it easier to reach a wider audience, while ProProfs Survey Maker shines in "Survey Deployment" with a score of 9.1, indicating a more streamlined process for launching surveys.
- Reviewers mention that SurveyMonkey's "Survey Builder" is highly rated at 9.0, providing a user-friendly interface for creating surveys, whereas ProProfs Survey Maker's "Survey Builder" is slightly lower at 8.9, suggesting it may not be as intuitive for some users.
- G2 users highlight that ProProfs Survey Maker offers better "Multilingual Surveys" support with a score of 8.9, which is crucial for businesses operating in diverse markets, while SurveyMonkey's score of 8.2 in this area indicates it may not cater as effectively to multilingual needs.
- Users on G2 report that SurveyMonkey's "Real-Time Analysis" feature scores 8.9, allowing for immediate insights, while ProProfs Survey Maker's score of 9.2 in the same category suggests it provides even more robust real-time feedback capabilities.
- Reviewers mention that SurveyMonkey's "Quality of Support" is rated at 8.6, which is decent, but ProProfs Survey Maker slightly edges it out with a score of 8.7, indicating a marginally better support experience for users needing assistance.
- Users say that SurveyMonkey's "Customization" options, particularly in "Custom Fields" and "Conditional Logic," are rated at 8.8 and 8.5 respectively, providing flexibility in survey design, while ProProfs Survey Maker's scores in these areas are not as high, suggesting less customization capability.
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Pricing
Entry-Level Pricing
ProProfs Survey Maker
Free
Free
With One-Time Purchase
Best for startups looking to get started with online surveys.
- Unlimited Surveys
- Administrators (1)
SurveyMonkey
No pricing availableFree Trial
ProProfs Survey Maker
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.0
28
9.0
20,150
Ease of Use
9.3
27
9.2
20,252
Ease of Setup
9.1
13
9.0
7,605
Ease of Admin
8.7
13
8.9
7,495
Quality of Support
8.7
26
8.6
14,263
Has the product been a good partner in doing business?
9.0
12
8.8
6,549
Product Direction (% positive)
6.1
24
7.7
19,711
Features by Category
Feedback Management
Not enough data
7.2
56
Not enough data
7.6
56
Not enough data
7.9
55
Feedback Analysis
Not enough data
7.8
52
Not enough data
7.6
53
Not enough data
7.1
52
Feedback Sources
Not enough data
7.9
53
Not enough data
9.2
53
Not enough data
7.5
51
Not enough data
7.3
51
Generative AI
Not enough data
7.1
49
Not enough data
Feature Not Available
Survey Management
8.9
9
9.0
1092
8.7
9
8.9
1130
8.8
8
8.5
1053
9.6
8
8.8
1096
Survey Customization
8.3
8
8.5
892
8.3
8
8.3
923
8.8
8
8.2
827
8.9
6
8.2
653
Survey Insights
8.7
9
8.6
1047
8.6
6
8.1
691
8.7
9
8.6
997
9.0
7
8.4
891
Customization
Not enough data
8.8
150
Not enough data
8.5
134
Not enough data
8.9
154
Not enough data
8.8
163
Additional Functionality
Not enough data
8.3
120
Not enough data
7.8
99
Not enough data
8.4
142
Not enough data
8.1
100
Not enough data
8.8
147
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
8.9
6
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
Process Management
8.1
6
|
Verified
Not enough data
8.6
6
Not enough data
9.2
6
|
Verified
Not enough data
8.3
6
Not enough data
System Management
8.6
6
|
Verified
Not enough data
8.9
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.8
7
Not enough data
6.9
9
Not enough data
8.5
8
Not enough data
Platform Content
8.8
8
Not enough data
8.0
9
Not enough data
8.8
8
Not enough data
8.1
7
Not enough data
Platform Additional Functionality
8.3
8
Not enough data
8.8
8
Not enough data
7.9
8
Not enough data
8.8
8
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ProProfs Survey Maker and SurveyMonkey are categorized as Online Form Builder and Survey
Unique Categories
ProProfs Survey Maker is categorized as Employee Engagement and Enterprise Feedback Management
SurveyMonkey is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
ProProfs Survey Maker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
10.0%
Marketing and Advertising
7.5%
Automotive
7.5%
Retail
5.0%
Market Research
5.0%
Other
65.0%
Education Management
8.6%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Non-Profit Organization Management
4.8%
Other
69.7%
Most Helpful Reviews
ProProfs Survey Maker
Most Helpful Favorable Review
Bhuvan P.
Verified User in Information Services
Simple but professional user interface designed to develop survey user interface in different scenario i.e get client reviews, partners comments on the product.
Most Helpful Critical Review
Val C.
Verified User in Oil & Energy
What I dislike is customer service. They are quick to attend to you, but slow to fix issues and even after the issue is fixed, it may "pop up" again unexpectedly.
SurveyMonkey
Most Helpful Favorable Review
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Most Helpful Critical Review
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Bhuvan P.
Verified User in Information Services
Simple but professional user interface designed to develop survey user interface in different scenario i.e get client reviews, partners comments on the product.
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Val C.
Verified User in Oil & Energy
What I dislike is customer service. They are quick to attend to you, but slow to fix issues and even after the issue is fixed, it may "pop up" again unexpectedly.
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Discussions
When can we expect IOS and Android app to be available for Proprofs?
1 comment
KH
The term "Android" is a proper noun and does not require translation. It refers to a mobile operating system developed by Google.Read more
What is survey Survicate?
1 comment
DN
The string of text appears to be a sequence of numbers, which does not directly translate into English words or phrases. If this sequence represents...Read more
ProProfs Survey Maker has no more discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 comments
TB
Yes, you can.Read more
Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable
5 comments
TS
Yes, you can track their IP address but you select for your respondents to be anonymous, then it will not track their IP address. And if it tracks their IP...Read more
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