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At a Glance
Product Fruits
Product Fruits
Star Rating
(121)4.7 out of 5
Market Segments
Small-Business (72.1% of reviews)
Information
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plans
Usetiful
Usetiful
Star Rating
(172)4.7 out of 5
Market Segments
Small-Business (87.9% of reviews)
Information
Entry-Level Pricing
€0.00 2000 assists
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Usetiful excels in its quality of support, scoring 8.9, while Product Fruits impresses with a remarkable score of 9.9, indicating that users find the support team highly responsive and effective in resolving issues.
  • Reviewers mention that Usetiful's ease of setup is rated at 9.0, making it user-friendly for small businesses, whereas Product Fruits, with a score of 8.7, is slightly less intuitive during the initial setup process.
  • G2 users highlight that Usetiful's self-service experience, particularly its knowledge base, scores 7.5, which is lower than Product Fruits' impressive 9.0, suggesting that users find Product Fruits' resources more comprehensive and helpful.
  • Users on G2 report that both products offer similar performance in text bubble walkthroughs, each scoring 9.1, but Usetiful's audio-visual walkthroughs at 8.9 provide a more engaging experience compared to Product Fruits' 8.7, which some users feel could be improved.
  • Reviewers mention that Usetiful's automation features score 8.9, indicating strong capabilities in streamlining processes, while Product Fruits falls behind with a score of 7.7, suggesting that users may find Usetiful more effective in automating tasks.
  • Users say that Usetiful's user segmentation feature scores 8.6, which is slightly higher than Product Fruits' 8.4, indicating that Usetiful may offer more robust options for targeting specific user groups effectively.
Featured Products
Pricing
Entry-Level Pricing
Product Fruits
Free Trial
Free Trial
Browse all 4 pricing plans
Usetiful
Free
€0.00
2000 assists
Browse all 4 pricing plans
Free Trial
Product Fruits
Free Trial is available
Usetiful
Free Trial is available
Ratings
Meets Requirements
9.1
117
8.9
117
Ease of Use
8.9
117
9.1
116
Ease of Setup
8.8
91
9.0
85
Ease of Admin
9.1
77
8.9
76
Quality of Support
9.9
112
8.9
90
Has the product been a good partner in doing business?
9.6
76
9.3
66
Product Direction (% positive)
9.7
117
8.9
96
Features by Category
Digital Adoption PlatformHide 7 FeaturesShow 7 Features
8.5
633
8.4
257
User Analysis
8.5
89
8.2
35
7.5
93
8.1
33
User Support
8.5
96
8.4
37
8.5
87
7.8
31
8.5
83
8.7
34
Walkthrough Type
8.7
90
8.8
39
9.1
95
9.1
48
8.0
109
7.7
235
Generative AI
7.0
10
Feature Not Available
Self-Service Experience
8.9
11
7.7
26
9.2
11
7.8
23
6.8
11
6.8
24
7.9
11
7.2
23
8.3
11
7.9
26
Self-Service Platform
8.6
11
8.1
32
7.3
11
8.9
31
7.6
11
6.5
24
8.0
11
8.1
26
Categories
Categories
Shared Categories
Product Fruits
Product Fruits
Usetiful
Usetiful
Product Fruits and Usetiful are categorized as Digital Adoption Platform and Customer Self-Service
Unique Categories
Product Fruits
Product Fruits has no unique categories
Usetiful
Usetiful has no unique categories
Reviews
Reviewers' Company Size
Product Fruits
Product Fruits
Small-Business(50 or fewer emp.)
72.1%
Mid-Market(51-1000 emp.)
24.6%
Enterprise(> 1000 emp.)
3.3%
Usetiful
Usetiful
Small-Business(50 or fewer emp.)
87.9%
Mid-Market(51-1000 emp.)
9.7%
Enterprise(> 1000 emp.)
2.4%
Reviewers' Industry
Product Fruits
Product Fruits
Computer Software
35.2%
Information Technology and Services
11.5%
Financial Services
4.1%
Logistics and Supply Chain
3.3%
Accounting
3.3%
Other
42.6%
Usetiful
Usetiful
Computer Software
23.5%
Information Technology and Services
15.7%
Marketing and Advertising
13.9%
Education Management
4.8%
Financial Services
3.0%
Other
39.2%
Most Helpful Reviews
Product Fruits
Product Fruits
Most Helpful Favorable Review
RV
Richard V.
Verified User in Education Management

Since switching from another solution that had become too expensive, I have been delighted with Product Fruits, both from a product and service perspective. Their team is super responsive and helpful, and the product us super friendly and easy to set up. We...

Most Helpful Critical Review
Usetiful
Usetiful
Most Helpful Favorable Review
Stephen E.
SE
Stephen E.
Verified User in Insurance

I’m, Stephen Edet. I lead the product marketing team at roHealth - a health tech startup in Nigeria. roHealth is an app that helps employees choose their health insurance benefits and helps businesses provide quality health insurance plans for their...

Most Helpful Critical Review
Alternatives
Product Fruits
Product Fruits Alternatives
UserGuiding
UserGuiding
Add UserGuiding
Userpilot
Userpilot
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Whatfix
Whatfix
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Pendo
Pendo
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Usetiful
Usetiful Alternatives
UserGuiding
UserGuiding
Add UserGuiding
Whatfix
Whatfix
Add Whatfix
WalkMe
WalkMe
Add WalkMe
Pendo
Pendo
Add Pendo
Discussions
Product Fruits
Product Fruits Discussions
Monty the Mongoose crying
Product Fruits has no discussions with answers
Usetiful
Usetiful Discussions
Is there a possibility to add videos or images to the popups?
2 comments
Ondrej D.
OD
Hi Charly, Sure thing! You can simply show a picture, animation or even embed a video within your Usetiful content. All the best, OndrejRead more
What is Usetiful used for?
1 comment
Sofia G.
SG
Usetiful is a software platform designed to create and manage interactive onboarding and user guidance experiences for web applications and websites. It is...Read more
Monty the Mongoose crying
Usetiful has no more discussions with answers