Compare Planday and When I Work 
At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Small-Business (58.2% of reviews)
Entry-Level Pricing
£1.99 1 User Per Month
$2.50 1 user Per Month
Planday
Star Rating
(88)4.5 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Entry-Level Pricing
£1.99 1 User Per Month
Browse all 4 pricing plansWhen I Work
Star Rating
(291)4.3 out of 5
Market Segments
Small-Business (58.2% of reviews)
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Planday excels in its Dashboard feature, scoring 9.5, which allows for a highly visual and intuitive overview of scheduling and attendance, while When I Work's dashboard, scoring 9.0, is effective but less customizable.
- Reviewers mention that Planday's Time & Attendance Tracking feature is robust, with a score of 9.5, providing detailed insights into employee hours, whereas When I Work, scoring 9.0, offers solid tracking but lacks some advanced reporting capabilities.
- G2 users highlight that Planday's Employee Information Automation feature, scoring 7.9, streamlines data management effectively, while When I Work's similar feature scores slightly lower at 7.9, indicating a need for improvement in automation.
- Users on G2 report that When I Work shines in Billable Time Rate Management, scoring 9.2, making it easier for businesses to manage client invoicing, while Planday's score of 5.6 indicates significant room for improvement in this area.
- Reviewers mention that Planday's Integrations feature, scoring 8.5, provides a wide range of options for connecting with other tools, while When I Work's score of 7.3 suggests fewer integration possibilities, which may limit its functionality for some users.
- Users say that Planday's Quality of Support is rated at 8.8, indicating a strong customer service experience, while When I Work's score of 8.3 suggests that while support is good, there may be occasional delays in response times.
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Pricing
Entry-Level Pricing
Planday
Starter
£1.99
1 User Per Month
Scheduling and communication for small businesses.
- Easy-to-use Punch Clock
- Simple and efficient scheduling
- Working time rules
When I Work
Essentials
$2.50
1 user Per Month
When I Work employee scheduling
Who uses Essentials?
Workplaces that need to save time with better productivity and flexibility from an easy-to-use employee-focused scheduling platform.
ShiftOS™
Standard Scheduling
Team Messaging
- ShiftOS™
- Standard Scheduling
Free Trial
Planday
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
8.9
68
8.7
243
Ease of Use
9.0
69
8.6
246
Ease of Setup
8.4
55
8.6
113
Ease of Admin
8.7
55
8.6
114
Quality of Support
8.8
66
8.3
192
Has the product been a good partner in doing business?
9.0
54
8.5
108
Product Direction (% positive)
8.4
65
8.8
232
Features by Category
Automation
Not enough data
7.4
9
Logistics
Not enough data
7.2
9
Not enough data
6.7
9
Not enough data
7.8
9
Management
Not enough data
7.2
9
Not enough data
7.4
9
Not enough data
8.0
9
Not enough data
9.2
8
Not enough data
8.1
9
Not enough data
8.1
9
Not enough data
8.1
9
Monitoring
Not enough data
8.0
9
Not enough data
8.0
9
Not enough data
8.0
9
Platform Basics
8.8
23
7.7
33
9.3
25
9.0
45
9.3
26
8.7
45
Platform Content
8.8
23
8.5
34
8.7
17
8.0
18
8.3
15
Feature Not Available
Platform Additional Functionality
8.4
20
7.4
25
9.2
24
8.8
42
8.4
17
7.9
26
8.5
22
8.8
29
8.6
19
8.7
29
Time Tracking
8.5
29
9.0
75
Feature Not Available
8.8
64
Feature Not Available
9.2
49
Client Invoicing
Feature Not Available
8.3
28
Feature Not Available
8.5
28
Feature Not Available
8.2
31
Mobile Time Tracking
8.2
27
9.1
70
Administration
7.7
20
8.5
47
Feature Not Available
8.9
64
7.8
22
8.9
71
7.6
20
8.7
44
8.0
24
8.8
66
Platform
8.1
24
8.5
50
7.2
18
8.6
40
7.4
18
8.7
42
8.4
27
8.9
72
8.5
27
9.0
67
Feature Not Available
7.9
44
Platform
8.1
27
7.9
49
7.8
19
7.2
13
8.3
14
8.2
30
8.7
26
8.5
54
8.5
26
8.9
55
9.0
27
8.5
54
7.9
24
7.9
39
8.3
27
8.5
54
Workforce Management Platform Features
9.1
20
8.3
55
9.3
24
9.1
86
9.5
21
9.0
79
9.3
22
8.9
77
9.5
10
8.1
52
Feature Not Available
7.9
52
8.9
18
8.0
48
9.0
21
8.6
67
8.7
23
8.7
81
9.1
21
8.3
79
Categories
Categories
Shared Categories
Planday and When I Work are categorized as Workforce Management, Time Tracking, and Employee Scheduling
Reviews
Reviewers' Company Size
Planday
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospitality
17.2%
Restaurants
12.6%
Health, Wellness and Fitness
6.9%
Hospital & Health Care
5.7%
Sports
4.6%
Other
52.9%
Hospital & Health Care
9.8%
Retail
7.0%
Food & Beverages
6.3%
Hospitality
5.6%
Consumer Services
5.3%
Other
66.0%
Most Helpful Reviews
Planday
Most Helpful Favorable Review
Adrian H.
Verified User in Health, Wellness and Fitness
It actually does what you are promised it will do. This system has saved lots of man-hours by removing unnecessary tasks and improving access to schedules, etc. It has empowered my employees to take responsibility and best of all we've got an amazing...
Most Helpful Critical Review
Emmanuel A.
Verified User in Restaurants
I dislike the fact that messages are not easy to use
When I Work
Most Helpful Favorable Review
Melody G.
Verified User in Recreational Facilities and Services
I like its intuitive ease of use. I like the ease of use for the employees in getting set up.
Most Helpful Critical Review
Adam C.
Verified User in Non-Profit Organization Management
It seems like once every employee is in the system then it should be a little easier. We are still trying to get everyone in to set it up. Seems a little too busy for some of the employees who are used to a simple schedule sheet.
Adrian H.
Verified User in Health, Wellness and Fitness
It actually does what you are promised it will do. This system has saved lots of man-hours by removing unnecessary tasks and improving access to schedules, etc. It has empowered my employees to take responsibility and best of all we've got an amazing...
Melody G.
Verified User in Recreational Facilities and Services
I like its intuitive ease of use. I like the ease of use for the employees in getting set up.
Emmanuel A.
Verified User in Restaurants
I dislike the fact that messages are not easy to use
Adam C.
Verified User in Non-Profit Organization Management
It seems like once every employee is in the system then it should be a little easier. We are still trying to get everyone in to set it up. Seems a little too busy for some of the employees who are used to a simple schedule sheet.
Discussions
Planday has no discussions with answers
How can I interface with my Scheduling Coordinator about requests other than time off?
3 comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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