Compare Plaid and TrueLayer 
At a Glance
Market Segments
Small-Business (61.3% of reviews)
Small-Business (77.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Plaid
Star Rating
(32)4.1 out of 5
Market Segments
Small-Business (61.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about PlaidTrueLayer
Star Rating
(38)4.5 out of 5
Market Segments
Small-Business (77.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TrueLayerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Plaid excels in "Ease of Use" with a score of 8.5, while TrueLayer offers a slightly higher score of 9.0, indicating that TrueLayer may provide a more intuitive user experience overall.
- Reviewers mention that Plaid's "Quality of Support" is rated at 7.4, which is lower than TrueLayer's 8.3, suggesting that users may find TrueLayer's customer service more responsive and helpful.
- G2 users highlight that Plaid has a strong "Mobile Payments" feature with a score of 9.0, but TrueLayer's overall functionality in mobile integration is noted to be more comprehensive, making it a better choice for businesses focused on mobile transactions.
- Users on G2 indicate that TrueLayer shines in "Product Direction" with a perfect score of 10.0, reflecting a strong commitment to innovation and future enhancements, while Plaid's score of 7.7 suggests room for improvement in this area.
- Reviewers mention that Plaid's "Integration Breadth" is robust, but TrueLayer's "Ease of Integration" is rated higher, making it easier for businesses to connect with other platforms and services.
- Users say that while both platforms offer "Reporting & Analytics," Plaid's score of 8.0 indicates a solid offering, but TrueLayer's features in this area are perceived as more advanced, providing deeper insights for users.
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Pricing
Entry-Level Pricing
Plaid
No pricing availableTrueLayer
No pricing availableFree Trial
Plaid
No trial information availableTrueLayer
No trial information availableRatings
Meets Requirements
8.3
26
8.8
24
Ease of Use
8.5
26
9.0
24
Ease of Setup
8.2
10
8.0
16
Ease of Admin
8.5
9
8.3
15
Quality of Support
7.4
24
8.3
24
Has the product been a good partner in doing business?
7.6
9
8.9
16
Product Direction (% positive)
7.7
25
10.0
14
Features by Category
Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Administration
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Options
Not enough data
Not enough data
Not enough data
7.8
6
Security
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Fraud Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Plaid and TrueLayer are categorized as Identity Verification and Financial Data APIs
Unique Categories
Plaid is categorized as Unified APIs, Biometric Authentication, Anti Money Laundering, Address Verification, Fraud Detection, Mobile Banking, and Underwriting & Rating
TrueLayer is categorized as Payment Processing
Reviews
Reviewers' Company Size
Plaid
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TrueLayer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
38.7%
Computer Software
12.9%
Internet
6.5%
Entertainment
6.5%
Consumer Services
6.5%
Other
29.0%
Financial Services
62.9%
Real Estate
5.7%
Market Research
5.7%
Information Technology and Services
5.7%
Sports
2.9%
Other
17.1%
Most Helpful Reviews
Plaid
Most Helpful Favorable Review
Verified User in Apparel & Fashion
That it can assist me in getting a business line of credit.
Most Helpful Critical Review
Gage A.
Verified User in Financial Services
I dislike a lot about this products but my number one issue is if someone forgets or needs to reset their login credientals we have to wait 24-72 hours to get that customer through our system again because of PLAID. PLAID's support system is very convoluted...
TrueLayer
Most Helpful Favorable Review
Verified User in Financial Services
We loved using TrueLayer's documentation while integrating with their Payments API, it was clear and easy to use.
Most Helpful Critical Review
Verified User in Financial Services
Sometimes there is downtime with bank apis so you can't connect your bank
Verified User in Apparel & Fashion
That it can assist me in getting a business line of credit.
Verified User in Financial Services
We loved using TrueLayer's documentation while integrating with their Payments API, it was clear and easy to use.
Gage A.
Verified User in Financial Services
I dislike a lot about this products but my number one issue is if someone forgets or needs to reset their login credientals we have to wait 24-72 hours to get that customer through our system again because of PLAID. PLAID's support system is very convoluted...
Verified User in Financial Services
Sometimes there is downtime with bank apis so you can't connect your bank
Alternatives
Discussions
Plaid has no discussions with answers
TrueLayer has no discussions with answers
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