Compare Pipedrive and Pipeline CRM 
At a Glance
Market Segments
Small-Business (70.3% of reviews)
Small-Business (66.9% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Starting at $25.00
Pipedrive
Star Rating
(2,303)4.3 out of 5
Market Segments
Small-Business (70.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 5 pricing plansPipeline CRM
Star Rating
(936)4.4 out of 5
Market Segments
Small-Business (66.9% of reviews)
Entry-Level Pricing
Starting at $25.00
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipeline CRM excels in Customer Support, with a score of 8.4 for Case Management, while Pipedrive lags behind at 7.9. Reviewers mention that Pipeline CRM's support portal is particularly helpful for resolving issues quickly.
- Reviewers mention that Pipeline CRM offers superior Customization options, scoring 8.3 for Custom Fields compared to Pipedrive's 7.9. Users say that the ability to tailor fields to specific business needs enhances their overall experience.
- G2 users highlight Pipeline CRM's strength in Sales Force Automation, particularly in Opportunity & Pipeline Management, where it scored 8.7, slightly below Pipedrive's 8.8. However, users report that Pipeline CRM's task management features are more intuitive.
- Users on G2 report that Pipeline CRM's Reporting & Analytics features, with a score of 8.1, provide more actionable insights compared to Pipedrive's 7.9. Reviewers mention that the dashboards in Pipeline CRM are easier to navigate and customize.
- Reviewers say that Pipeline CRM shines in Integration capabilities, scoring 8.4 for Data Import & Export Tools, while Pipedrive scores 8.1. Users report that Pipeline CRM's integration with various third-party applications is seamless and user-friendly.
- Users report that Pipeline CRM's Performance and Reliability is commendable, with a score of 8.9, compared to Pipedrive's 8.7. Reviewers mention that they experience fewer downtimes and faster load times with Pipeline CRM, which is crucial for daily operations.
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Pricing
Entry-Level Pricing
Pipedrive
Essential
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Get organized and set up simple sales processes quickly:
- Lead, calendar and pipeline management
- Seamless data import and 400+ integrations
Pipeline CRM
Start
Starting at $25.00
Pre-sales pipeline management
- Unlimited file storage
- Deal and Activity Reporting
- Free CRM switching tool
Free Trial
Pipedrive
Free Trial is available
Pipeline CRM
Free Trial is available
Ratings
Meets Requirements
8.4
2,015
8.6
820
Ease of Use
8.8
2,044
8.8
823
Ease of Setup
8.7
1,091
8.8
375
Ease of Admin
8.6
815
8.9
374
Quality of Support
8.3
1,743
8.9
754
Has the product been a good partner in doing business?
8.7
787
9.1
366
Product Direction (% positive)
8.7
1,982
8.5
816
Features by Category
Sales Force Automation
8.5
1608
|
Verified
8.7
637
|
Verified
Feature Not Available
Feature Not Available
8.8
1645
|
Verified
8.7
628
|
Verified
8.6
1656
|
Verified
8.4
642
|
Verified
7.7
1233
|
Verified
7.7
386
|
Verified
8.3
717
|
Verified
8.1
450
|
Verified
7.6
1241
|
Verified
7.6
306
|
Verified
7.7
1197
7.7
340
|
Verified
7.8
1301
8.2
417
|
Verified
Marketing Automation
7.4
1133
|
Verified
7.5
361
|
Verified
7.5
1124
|
Verified
7.6
355
|
Verified
8.5
1451
|
Verified
8.6
488
|
Verified
7.5
1088
|
Verified
7.5
314
|
Verified
Customer Support
7.9
646
8.4
370
|
Verified
7.8
627
8.5
391
8.0
653
8.3
412
7.5
1122
8.3
322
|
Verified
7.7
605
8.3
322
|
Verified
Reporting & Analytics
7.9
1491
|
Verified
8.1
590
|
Verified
8.3
1579
|
Verified
8.3
628
|
Verified
7.8
1363
|
Verified
7.8
467
|
Verified
Mobile & Social
7.6
1080
|
Verified
7.5
269
|
Verified
7.4
1036
|
Verified
7.4
257
|
Verified
8.0
1240
|
Verified
7.6
409
|
Verified
Platform
8.2
960
|
Verified
8.1
287
|
Verified
8.2
947
8.1
270
|
Verified
8.4
984
|
Verified
8.4
297
|
Verified
8.2
808
|
Verified
8.2
74
7.3
706
|
Verified
7.6
56
7.9
812
7.9
241
|
Verified
8.7
957
|
Verified
8.9
299
|
Verified
7.8
775
8.1
128
|
Verified
Integration
8.1
897
|
Verified
8.4
272
|
Verified
8.0
835
|
Verified
7.8
183
|
Verified
7.9
774
|
Verified
7.2
162
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Email Marketing
8.1
140
Not enough data
8.1
141
Not enough data
7.6
136
Not enough data
8.2
139
Not enough data
8.2
141
Not enough data
7.9
138
Not enough data
7.7
135
Not enough data
8.3
137
Not enough data
7.6
131
Not enough data
Reporting & Analytics
7.5
128
Not enough data
8.2
137
Not enough data
Platform
8.5
138
Not enough data
8.1
130
Not enough data
8.5
138
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.2
133
Not enough data
7.8
132
Not enough data
8.0
132
Not enough data
8.3
132
Not enough data
7.4
126
Not enough data
7.5
126
Not enough data
Customization
8.3
49
Not enough data
7.6
45
Not enough data
7.1
44
Not enough data
7.5
49
Not enough data
Additional Functionality
8.0
46
Not enough data
6.4
44
Not enough data
7.9
51
Not enough data
6.9
44
Not enough data
7.4
46
Not enough data
Data Sourcing
7.8
251
Not enough data
8.0
252
Not enough data
7.9
252
Not enough data
8.3
256
Not enough data
7.8
247
Not enough data
Predictive Analytics
7.7
250
Not enough data
7.7
252
Not enough data
7.2
235
Not enough data
7.7
246
Not enough data
Sales Management
8.6
262
Not enough data
7.5
242
Not enough data
8.2
250
Not enough data
8.7
262
Not enough data
Analytics
7.7
141
Not enough data
8.1
143
Not enough data
7.8
137
Not enough data
Customizations
8.0
146
Not enough data
8.2
139
Not enough data
8.3
150
Not enough data
7.9
145
Not enough data
8.3
143
Not enough data
Generative AI
Feature Not Available
Not enough data
Incentives
6.8
226
8.0
5
7.4
232
9.3
5
Feature Not Available
9.0
5
7.0
228
9.3
5
Personalization
7.6
242
9.0
5
7.6
236
9.0
5
8.1
251
9.3
5
7.8
240
9.3
5
Administrative
7.6
235
9.3
5
7.6
231
9.3
5
7.3
222
9.7
5
Categories
Categories
Shared Categories
Pipedrive and Pipeline CRM are categorized as CRM, Sales Analytics, Sales Platforms, and Sales Performance Management
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipeline CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.3%
Information Technology and Services
11.1%
Marketing and Advertising
10.7%
Financial Services
4.3%
Internet
3.7%
Other
59.0%
Construction
9.4%
Marketing and Advertising
8.4%
Information Technology and Services
7.4%
Computer Software
4.5%
Internet
3.7%
Other
66.5%
Most Helpful Reviews
Pipedrive
Most Helpful Favorable Review
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Most Helpful Critical Review
Gareth S.
Verified User in Entertainment
They scam customers on their policy! If you deactivate a user, don't think you have actually lowered your user count... No! - They charge you for another full year for that user, even though they have been removed. When you complain they'll try their best...
Pipeline CRM
Most Helpful Favorable Review
Brandon P.
Verified User in Electrical/Electronic Manufacturing
I'd have to say the greatest advantage to this system was it's easy setup. I watched a training video, attended a webinar, and called support when I wasn't sure on a thing or two and I was up and running in about a day. I also found it really nice to have...
Most Helpful Critical Review
Steven U.
Verified User in Electrical/Electronic Manufacturing
it appears their software development team does not completely understand how their customers use this product
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Brandon P.
Verified User in Electrical/Electronic Manufacturing
I'd have to say the greatest advantage to this system was it's easy setup. I watched a training video, attended a webinar, and called support when I wasn't sure on a thing or two and I was up and running in about a day. I also found it really nice to have...
Gareth S.
Verified User in Entertainment
They scam customers on their policy! If you deactivate a user, don't think you have actually lowered your user count... No! - They charge you for another full year for that user, even though they have been removed. When you complain they'll try their best...
Steven U.
Verified User in Electrical/Electronic Manufacturing
it appears their software development team does not completely understand how their customers use this product
Alternatives
Discussions
What is the best way to use email marketing with Pipedrive?
3 comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
5 comments
Official Response from Pipeline CRM
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
How long does it take to implement a new CRM?
4 comments
Official Response from Pipeline CRM
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
3 comments
Official Response from Pipeline CRM
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
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