Compare Petpooja and UrbanPiper 
At a Glance
Market Segments
Small-Business (52.3% of reviews)
Small-Business (50.9% of reviews)
Entry-Level Pricing
Starting at $50.00 1 Per Location Per Month
No pricing available
Petpooja
Star Rating
(174)4.7 out of 5
Market Segments
Small-Business (52.3% of reviews)
Entry-Level Pricing
Starting at $50.00 1 Per Location Per Month
Browse all 3 pricing plansUrbanPiper
Star Rating
(57)4.6 out of 5
Market Segments
Small-Business (50.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about UrbanPiperSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Petpooja excels in Ease of Use with a score of 9.4, making it highly intuitive for small businesses, while UrbanPiper, with a score of 8.8, is noted to have a steeper learning curve.
- Reviewers mention that Petpooja's Order Management features, particularly Multichannel Ordering (9.7), provide a seamless experience across various platforms, whereas UrbanPiper's score of 9.2 indicates it may not be as robust in this area.
- G2 users highlight Petpooja's superior Accounting capabilities, scoring 9.5, which includes features like Invoice Tracking and Food Costing, while UrbanPiper's accounting features are rated significantly lower at 7.1.
- Users on G2 report that Petpooja's Inventory Management (8.1) is more comprehensive, particularly in Inventory Tracking (9.2), compared to UrbanPiper's lower score of 6.1, indicating potential gaps in tracking capabilities.
- Reviewers say that Petpooja's Customer Support is highly rated at 9.0, with many users praising the responsiveness and helpfulness of the support team, while UrbanPiper's support is rated lower at 8.8, suggesting a less favorable experience.
- Users report that Petpooja's Menu Management features (9.4) are particularly user-friendly, allowing for easy updates and changes, while UrbanPiper's score of 7.9 indicates that users may face challenges in this area.
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Pricing
Entry-Level Pricing
Petpooja
Petpooja Core
Starting at $50.00
1 Per Location Per Month
For any restaurant looking to automate their entire operation with affordable and easy-to-use software
- Efficient cloud-based POS system that works with every OS
- Automated inventory management
- 100+ Real-time and simplified reporting
UrbanPiper
No pricing availableFree Trial
Petpooja
No trial information availableUrbanPiper
No trial information availableRatings
Meets Requirements
9.0
22
8.3
34
Ease of Use
9.4
162
8.8
35
Ease of Setup
9.4
152
9.2
27
Ease of Admin
9.7
13
8.9
25
Quality of Support
9.1
23
8.8
35
Has the product been a good partner in doing business?
9.7
13
9.4
26
Product Direction (% positive)
8.8
19
9.6
26
Features by Category
Administration
9.2
13
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
9.1
13
Not enough data
8.6
13
Not enough data
8.5
12
Not enough data
Meal Service
8.6
11
Not enough data
9.6
12
Not enough data
9.2
11
Not enough data
9.4
12
Not enough data
9.5
13
Not enough data
Administration
9.0
8
Not enough data
9.4
8
Not enough data
Finances
8.3
7
Not enough data
9.0
7
Not enough data
8.1
7
Not enough data
9.2
8
Not enough data
Inventory Management
8.3
8
Not enough data
7.8
9
Not enough data
8.9
9
Not enough data
9.4
9
Not enough data
Administration
9.5
7
7.1
8
8.3
5
5.6
8
Not enough data
7.3
8
Not enough data
7.5
6
Analytics
9.2
6
7.8
10
Not enough data
6.5
8
Not enough data
6.4
7
Not enough data
5.0
8
Platform Basics
8.1
8
8.9
6
8.6
7
8.1
7
Back Office
8.6
7
8.3
7
8.3
6
7.3
5
8.9
6
8.6
7
8.3
8
Not enough data
Front of Office
9.6
8
7.8
6
9.4
8
8.7
5
9.0
7
8.3
5
8.8
7
Not enough data
Platform Data
9.2
8
9.0
7
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Order Management
9.7
5
9.2
11
9.4
6
7.9
12
9.4
6
8.8
13
Not enough data
8.3
10
Kitchen Logistics
8.7
5
7.2
6
9.2
6
6.1
6
Not enough data
7.4
7
Platform
9.7
5
7.2
13
9.2
6
8.2
10
9.7
6
8.9
11
8.0
5
5.8
6
Categories
Categories
Shared Categories
Petpooja and UrbanPiper are categorized as Cloud Kitchen Management, Restaurant Management, Restaurant Business Intelligence & Analytics, and Restaurant Inventory Management
Unique Categories
Petpooja is categorized as Restaurant POS
UrbanPiper is categorized as Food Delivery
Reviews
Reviewers' Company Size
Petpooja
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UrbanPiper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Food & Beverages
44.2%
Restaurants
43.6%
Food Production
4.1%
Hospitality
2.9%
Computer Software
2.3%
Other
2.9%
Food & Beverages
47.3%
Restaurants
34.5%
Food Production
5.5%
Retail
3.6%
Hospitality
3.6%
Other
5.5%
Most Helpful Reviews
Petpooja
Most Helpful Favorable Review
Sk N.
Verified User in Hospitality
Support. All are professional in their work. Our POC Kritika is very humble & supportive. They all listen the issues humbly and get the work done.
Most Helpful Critical Review
Verified User in Restaurants
The inventory feature is very cumbersome and not upto the mark as per industry. Also now the support team has become very lathargic, they usually try to pass on the blame to other team and do not give proper resolution to queries.
UrbanPiper
Most Helpful Favorable Review
Hemant B.
Verified User in Restaurants
Prompt response and reply on queries .
Most Helpful Critical Review
Prasanth R.
Verified User in Food & Beverages
Setup process is time taking. Lacks flexibility. The setup team doesn't understand clients needs. Repeatedly they make mistakes on obvious things pushing the launch timelines
Sk N.
Verified User in Hospitality
Support. All are professional in their work. Our POC Kritika is very humble & supportive. They all listen the issues humbly and get the work done.
Hemant B.
Verified User in Restaurants
Prompt response and reply on queries .
Verified User in Restaurants
The inventory feature is very cumbersome and not upto the mark as per industry. Also now the support team has become very lathargic, they usually try to pass on the blame to other team and do not give proper resolution to queries.
Prasanth R.
Verified User in Food & Beverages
Setup process is time taking. Lacks flexibility. The setup team doesn't understand clients needs. Repeatedly they make mistakes on obvious things pushing the launch timelines
Alternatives
Discussions
Is it possible to make raw material individual% wise yield
3 comments
SD
Yes you can add yield percentage for individual raw materials upon conversion.
Suppose you inward 1 KG of onions but you only get 900 grams of yield. In...Read more
Petpooja has no more discussions with answers
UrbanPiper has no discussions with answers
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