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Compare Pendo and ProductPlan 
At a Glance
Market Segments
Mid-Market (62.9% of reviews)
Mid-Market (43.9% of reviews)
Entry-Level Pricing
Free
Contact Us
Pendo
Star Rating
(1,559)4.4 out of 5
Market Segments
Mid-Market (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansProductPlan
Star Rating
(219)4.3 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ProductPlan excels in user experience, with many praising its intuitive interface and clean design. Users appreciate how easy it is to navigate and find features, which enhances their overall productivity.
- According to verified reviews, Pendo shines in providing deep insights into user interactions, making it a powerful tool for understanding customer behavior. Users highlight its onboarding guides and walkthroughs that help new users get up to speed quickly.
- Reviewers mention that ProductPlan's implementation process is notably quick and straightforward, with users noting that it allows for effective prioritization of work and alignment among stakeholders, which is crucial for project management.
- Users say that while Pendo offers comprehensive analytics, some find it less user-friendly compared to ProductPlan, particularly in terms of ease of setup. This can lead to a steeper learning curve for new users trying to navigate its features.
- Reviewers highlight ProductPlan's strong customer support, with many noting that the team is responsive and helpful, which contributes to a positive user experience. This level of support is often contrasted with Pendo, where some users feel that while support is good, it may not be as readily available.
- According to recent feedback, Pendo's ability to embed user data across various views provides a 360-degree perspective on user engagement, which is invaluable for product teams looking to enhance their offerings based on real user feedback.
Pricing
Entry-Level Pricing
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
ProductPlan
Professional
Contact Us
- Unlimited roadmaps
- Unlimited viewers
- Custom roadmap views and filters
Free Trial
Pendo
Free Trial is available
ProductPlan
Free Trial is available
Ratings
Meets Requirements
8.5
1,192
8.6
162
Ease of Use
8.2
1,206
9.0
165
Ease of Setup
7.9
564
9.1
76
Ease of Admin
8.4
555
9.0
54
Quality of Support
8.5
1,041
9.2
146
Has the product been a good partner in doing business?
8.9
531
9.1
52
Product Direction (% positive)
8.5
1,107
9.2
152
Features by Category
Metrics
8.7
453
Not enough data
8.7
471
Not enough data
8.4
419
Not enough data
8.8
464
Not enough data
8.5
421
Not enough data
8.2
394
Not enough data
8.2
358
Not enough data
8.2
334
Not enough data
8.3
394
Not enough data
Reporting
8.4
462
Not enough data
8.5
426
Not enough data
8.7
436
Not enough data
8.7
467
Not enough data
7.8
261
Not enough data
8.1
284
Not enough data
8.2
449
Not enough data
Other
8.7
437
Not enough data
8.0
306
Not enough data
7.5
262
Not enough data
7.9
271
Not enough data
7.3
196
Not enough data
8.5
340
Not enough data
8.2
297
Not enough data
Agentic AI - Digital Analytics
6.1
11
Not enough data
6.3
13
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
Administration
8.1
376
Not enough data
7.9
296
Not enough data
8.8
421
Not enough data
8.5
453
Not enough data
User Identification
7.9
109
Not enough data
8.5
136
Not enough data
8.0
103
Not enough data
Tracking & Reporting
8.5
125
Not enough data
8.5
131
Not enough data
8.3
108
Not enough data
8.5
141
Not enough data
8.6
133
Not enough data
8.7
137
Not enough data
Metrics
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
Not enough data
User Behavior
9.1
23
Not enough data
8.1
23
Not enough data
8.6
23
Not enough data
A/B Testing
7.5
20
Not enough data
7.2
20
Not enough data
8.8
21
Not enough data
6.9
20
Not enough data
Visitor Information
8.0
22
Not enough data
8.1
20
Not enough data
Agentic AI - Session Replay
7.7
5
Not enough data
Analytics
Not enough data
6.8
72
Execution
Not enough data
8.2
84
Not enough data
8.2
84
Not enough data
7.1
77
Roadmapping
Not enough data
9.2
88
Not enough data
9.0
87
User Analysis
8.6
343
Not enough data
8.4
389
Not enough data
User Support
8.5
389
Not enough data
7.6
207
Not enough data
8.0
294
Not enough data
Walkthrough Type
8.1
297
Not enough data
8.6
364
Not enough data
Platform Basics - Digital Adoption Platform
8.5
19
Not enough data
8.9
20
Not enough data
Analytics - Digital Adoption Platform
9.0
20
Not enough data
Functions - Digital Adoption Platform
8.6
19
Not enough data
9.0
20
Not enough data
Agentic AI - Digital Adoption Platform
6.5
11
Not enough data
Product Analytics
8.7
580
Not enough data
8.7
612
Not enough data
8.6
590
Not enough data
8.2
502
Not enough data
8.0
410
Not enough data
8.2
442
Not enough data
8.0
402
Not enough data
7.9
444
Not enough data
Agentic AI - Product Analytics
6.6
25
Not enough data
6.9
25
Not enough data
6.9
24
Not enough data
7.5
23
Not enough data
Communication
8.1
324
7.6
94
7.9
306
Feature Not Available
8.1
306
6.3
33
Planning
7.1
230
7.4
104
7.1
222
8.1
105
6.6
197
7.7
97
7.6
234
7.6
95
7.2
209
7.7
103
Workflow Management
7.3
242
Feature Not Available
7.6
250
8.5
114
6.7
197
6.7
92
7.0
209
Feature Not Available
Metrics
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
Not enough data
Variation Testing
8.3
54
Not enough data
7.8
55
Not enough data
8.1
59
Not enough data
8.4
66
Not enough data
8.1
63
Not enough data
7.9
56
Not enough data
Reporting
8.6
84
Not enough data
8.6
87
Not enough data
Personalization
8.6
74
Not enough data
8.7
73
Not enough data
8.9
66
Not enough data
Administration
8.0
75
Not enough data
8.1
66
Not enough data
8.5
85
Not enough data
8.6
91
Not enough data
Categories
Categories
Shared Categories
Pendo and ProductPlan are categorized as Product Management
Unique Categories
Pendo is categorized as Digital Adoption Platform, Product Analytics, Digital Analytics, Mobile App Analytics, Mobile App Optimization, and Session Replay
ProductPlan is categorized as Strategy and Innovation Roadmapping Tools
Reviews
Reviewers' Company Size
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ProductPlan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.6%
Information Technology and Services
15.5%
Marketing and Advertising
7.2%
Financial Services
4.2%
Hospital & Health Care
3.0%
Other
36.6%
Computer Software
18.9%
Information Technology and Services
12.2%
Financial Services
6.1%
Hospital & Health Care
4.6%
Oil & Energy
3.1%
Other
55.1%
Discussions
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
How do I assign tag colors across several different roadmaps?
2 Comments
Official Response from ProductPlan
Hi Jen! That can be accomplished using our Shared Legends feature, accessible on our Professional and Enterprise plans. This allows your team to lock in a...Read more
What is ProductPlan?
2 Comments
MG
Roadmap creation software - allows you to build roadmaps to show product development, and links in with ADO, Jira etcRead more
How do I change the name of each List in "list view"? Currently I get Q1 - Q2 or whichever time measurement I select.
1 Comment
Official Response from ProductPlan
Hi Matthew! If you created a roadmap in Timeline view originally, then the titles of each column will be tied to the time measurement which you selected...Read more
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