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Compare Pendo and Productboard 
Featured Products
At a Glance
Market Segments
Mid-Market (62.9% of reviews)
Mid-Market (49.0% of reviews)
Entry-Level Pricing
Free
$19.00 1 Maker Per Month
Pendo
Star Rating
(1,559)4.4 out of 5
Market Segments
Mid-Market (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansProductboard
Star Rating
(253)4.3 out of 5
Market Segments
Mid-Market (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 Maker Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pendo excels in providing deep insights into user interactions, with features like comprehensive onboarding guides and walkthroughs that help users understand the product better. This level of detail is often highlighted as a significant advantage over Productboard.
- Users say that Productboard is particularly effective at organizing customer feedback, making it easier to prioritize features. The flexible roadmap feature is frequently praised for its ability to communicate product direction clearly, which some users find more straightforward than Pendo's approach.
- Reviewers mention that Pendo's customer support is responsive and helpful, contributing to a positive user experience. This is a notable strength, especially when compared to Productboard, where users have reported a slightly less favorable support experience.
- According to verified reviews, both products offer similar ease of use, but Productboard stands out for its quick implementation process. Users appreciate that their teams can start using it without extensive training, which can be a deciding factor for companies looking for a fast setup.
- Users highlight that Pendo's ability to embed user data across various views provides a 360-degree perspective on user behavior, which is invaluable for product teams. This feature is often seen as a key differentiator, giving Pendo an edge in understanding user needs.
- G2 reviewers note that while both platforms have strong community support, Pendo's community forum is slightly less active than Productboard's. Users of Productboard appreciate the vibrant community that helps them troubleshoot and share best practices more effectively.
Pricing
Entry-Level Pricing
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Productboard
Essentials
$19.00
1 Maker Per Month
Connect your backlog with always up-to-date and easy-to-share roadmaps
- 250 feedback notes
- 1 Teamspace
- 1 Objective
Free Trial
Pendo
Free Trial is available
Productboard
Free Trial is available
Ratings
Meets Requirements
8.5
1,192
8.1
173
Ease of Use
8.2
1,206
8.2
174
Ease of Setup
7.9
564
8.2
84
Ease of Admin
8.4
555
8.8
73
Quality of Support
8.5
1,041
8.9
139
Has the product been a good partner in doing business?
8.9
531
8.8
68
Product Direction (% positive)
8.5
1,107
8.3
151
Features by Category
Metrics
8.7
453
Not enough data
8.7
471
Not enough data
8.4
419
Not enough data
8.8
464
Not enough data
8.5
421
Not enough data
8.2
394
Not enough data
8.2
358
Not enough data
8.2
334
Not enough data
8.3
394
Not enough data
Reporting
8.4
462
Not enough data
8.5
426
Not enough data
8.7
436
Not enough data
8.7
467
Not enough data
7.8
261
Not enough data
8.1
284
Not enough data
8.2
449
Not enough data
Other
8.7
437
Not enough data
8.0
306
Not enough data
7.5
262
Not enough data
7.9
271
Not enough data
7.3
196
Not enough data
8.5
340
Not enough data
8.2
297
Not enough data
Agentic AI - Digital Analytics
6.1
11
Not enough data
6.3
13
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
Administration
8.1
376
Not enough data
7.9
296
Not enough data
8.8
421
Not enough data
8.5
453
Not enough data
User Identification
7.9
109
Not enough data
8.5
136
Not enough data
8.0
103
Not enough data
Tracking & Reporting
8.5
125
Not enough data
8.5
131
Not enough data
8.3
108
Not enough data
8.5
141
Not enough data
8.6
133
Not enough data
8.7
137
Not enough data
Metrics
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
Not enough data
User Behavior
9.1
23
Not enough data
8.1
23
Not enough data
8.6
23
Not enough data
A/B Testing
7.5
20
Not enough data
7.2
20
Not enough data
8.8
21
Not enough data
6.9
20
Not enough data
Visitor Information
8.0
22
Not enough data
8.1
20
Not enough data
Agentic AI - Session Replay
7.7
5
Not enough data
Analytics
Not enough data
7.1
36
Execution
Not enough data
7.7
56
Not enough data
7.7
52
Not enough data
7.2
42
Roadmapping
Not enough data
8.6
58
Not enough data
8.4
52
User Analysis
8.6
343
Not enough data
8.4
389
Not enough data
User Support
8.5
389
Not enough data
7.6
207
Not enough data
8.0
294
Not enough data
Walkthrough Type
8.1
297
Not enough data
8.6
364
Not enough data
Platform Basics - Digital Adoption Platform
8.5
19
Not enough data
8.9
20
Not enough data
Analytics - Digital Adoption Platform
9.0
20
Not enough data
Functions - Digital Adoption Platform
8.6
19
Not enough data
9.0
20
Not enough data
Agentic AI - Digital Adoption Platform
6.5
11
Not enough data
Product Analytics
8.7
580
Not enough data
8.7
612
Not enough data
8.6
590
Not enough data
8.2
502
Not enough data
8.0
410
Not enough data
8.2
442
Not enough data
8.0
402
Not enough data
7.9
444
Not enough data
Agentic AI - Product Analytics
6.6
25
Not enough data
6.9
25
Not enough data
6.9
24
Not enough data
7.5
23
Not enough data
Setup
Not enough data
8.7
26
Not enough data
8.8
20
Not enough data
8.0
20
Not enough data
8.5
16
Management
Not enough data
8.2
15
Not enough data
7.6
13
Not enough data
7.5
17
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.3
33
Not enough data
7.9
28
Not enough data
8.0
24
Functionality
Not enough data
6.1
16
Not enough data
8.1
32
Not enough data
7.8
29
Not enough data
7.4
30
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
8.1
324
7.5
74
7.9
306
7.1
61
8.1
306
8.1
100
Planning
7.1
230
Feature Not Available
7.1
222
8.2
111
6.6
197
7.2
76
7.6
234
7.5
88
7.2
209
Feature Not Available
Workflow Management
7.3
242
6.7
53
7.6
250
8.0
72
6.7
197
Feature Not Available
7.0
209
Feature Not Available
Metrics
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
Not enough data
Variation Testing
8.3
54
Not enough data
7.8
55
Not enough data
8.1
59
Not enough data
8.4
66
Not enough data
8.1
63
Not enough data
7.9
56
Not enough data
Reporting
8.6
84
Not enough data
8.6
87
Not enough data
Personalization
8.6
74
Not enough data
8.7
73
Not enough data
8.9
66
Not enough data
Administration
8.0
75
Not enough data
8.1
66
Not enough data
8.5
85
Not enough data
8.6
91
Not enough data
Categories
Categories
Shared Categories
Pendo and Productboard are categorized as Product Management
Unique Categories
Pendo is categorized as Digital Adoption Platform, Product Analytics, Digital Analytics, Mobile App Analytics, Mobile App Optimization, and Session Replay
Productboard is categorized as User Research Repositories, Decision-Making, Workflow Management, and Strategy and Innovation Roadmapping Tools
Reviews
Reviewers' Company Size
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Productboard
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.6%
Information Technology and Services
15.5%
Marketing and Advertising
7.2%
Financial Services
4.2%
Hospital & Health Care
3.0%
Other
36.6%
Computer Software
34.8%
Information Technology and Services
15.4%
Marketing and Advertising
6.5%
Internet
5.7%
Health, Wellness and Fitness
3.2%
Other
34.4%
Discussions
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
When do you expect to have more integrations?
1 Comment
SB
Hi João Paulo Villa Mello,
Thanks for sharing your thoughts and feedback. We are continually adding new integrations and new partners that are building...Read more
What is a feature product management?
1 Comment
DB
A product feature is used describe characteristics that your product has, or what it does, generally used in the context of functionality.
Here are some...Read more
What does Product Board do?
1 Comment
Official Response from Productboard
Productboard is a SaaS-based product managment software solution in which product teams can build roadmaps, collect and capture customer feedback, prioritize...Read more
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