- Home
- ...
- Low-Code Development Platforms
- Pega Platform
- ServiceNow App Engine
- Pega Platform-vs-ServiceNow App Engine
Compare Pega Platform and ServiceNow App Engine 
At a Glance
Market Segments
Enterprise (66.3% of reviews)
Enterprise (51.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Pega Platform
Star Rating
(271)4.2 out of 5
Market Segments
Enterprise (66.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Pega PlatformServiceNow App Engine
Star Rating
(679)4.5 out of 5
Market Segments
Enterprise (51.3% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ServiceNow App EngineSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pega Platform excels in Lifecycle Management with a score of 9.1, indicating a robust capability to manage application lifecycles effectively, while ServiceNow App Engine, with a score of 8.5, is seen as slightly less comprehensive in this area.
- Reviewers mention that Pega Platform's Collaboration features score 9.1, highlighting its strong tools for team interaction, whereas ServiceNow App Engine, scoring 8.9, offers solid collaboration but lacks some of the advanced features found in Pega.
- G2 users indicate that Pega Platform's Document Approval functionality is highly rated at 9.4, making it a preferred choice for organizations needing efficient document workflows, while ServiceNow App Engine, scoring 8.6, is noted for its capabilities but does not match the efficiency of Pega's offering.
- Users on G2 report that Pega Platform's Customization options score 8.3, allowing for significant tailoring to specific business needs, while ServiceNow App Engine, with a score of 8.1, is perceived as having more limitations in this regard.
- Reviewers mention that Pega Platform's Automation Building tools, particularly the Visual Editor and Workflow Recording, score 8.7 and 8.9 respectively, making it easier for users to create and manage automated processes compared to ServiceNow App Engine, which scores lower in these areas.
- Users say that Pega Platform's Data Security features are rated at 8.9, providing a strong sense of security for sensitive information, while ServiceNow App Engine, with a score of 8.6, is considered secure but does not offer the same level of confidence as Pega in this critical area.
Featured Products
Sponsored
Tabidoo
(4)
Field Service Management
Visit Website
Sponsored
Pneumatic Workflow
(4)
Field Service Management
Visit Website
Sponsored
Bonsai
(100)
Field Service Management
Visit Website
Pricing
Entry-Level Pricing
Pega Platform
No pricing availableServiceNow App Engine
No pricing availableFree Trial
Pega Platform
Free Trial is available
ServiceNow App Engine
Free Trial is available
Ratings
Meets Requirements
8.4
155
8.6
503
Ease of Use
8.3
156
8.8
509
Ease of Setup
8.0
100
8.7
418
Ease of Admin
8.1
98
8.7
391
Quality of Support
8.2
147
8.4
483
Has the product been a good partner in doing business?
8.3
92
8.8
373
Product Direction (% positive)
8.0
154
9.5
473
Features by Category
User Tools - Warranty Management
9.7
6
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Customer Insights
9.3
7
Not enough data
9.7
6
Not enough data
Software Integrations
9.4
8
Not enough data
9.7
6
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Administration
8.2
10
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
9.1
11
|
Verified
Not enough data
Automation
8.8
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.3
12
|
Verified
Not enough data
Development
8.3
8
Not enough data
8.9
12
|
Verified
Not enough data
8.9
6
Not enough data
8.6
11
|
Verified
Not enough data
Automation Building
8.7
15
|
Verified
Not enough data
8.9
17
|
Verified
Not enough data
8.7
18
|
Verified
Not enough data
8.9
15
|
Verified
Not enough data
9.1
13
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
Bot Management & Execution
9.1
13
|
Verified
Not enough data
9.3
14
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
8.7
14
|
Verified
Not enough data
8.7
9
|
Verified
Not enough data
8.0
9
|
Verified
Not enough data
Intelligent Automation
9.3
5
Not enough data
8.6
7
|
Verified
Not enough data
8.8
7
|
Verified
Not enough data
Platform Basics
9.1
9
|
Verified
Not enough data
8.7
10
|
Verified
Not enough data
Platform Data
8.1
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.0
10
Not enough data
Platform Additional Functionality
8.5
8
Not enough data
9.2
10
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
Digital Workflows
8.5
12
Not enough data
8.6
13
|
Verified
Not enough data
8.1
12
|
Verified
Not enough data
Forms
7.8
12
|
Verified
Not enough data
7.8
12
|
Verified
Not enough data
8.0
11
Not enough data
Automation
8.9
12
Not enough data
8.8
13
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Functionality
9.0
8
8.7
293
8.5
8
8.2
277
8.1
6
8.0
267
8.3
7
8.1
290
9.4
8
8.6
291
7.9
8
8.1
287
7.9
7
8.5
279
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Before the Job
8.7
10
Not enough data
8.8
8
Not enough data
9.2
10
Not enough data
9.0
8
Not enough data
On the Job
9.0
10
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
9.4
9
Not enough data
8.9
9
Not enough data
After the Job
9.2
11
Not enough data
9.5
11
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process Management
9.0
5
Not enough data
8.5
76
Not enough data
Not enough data
Not enough data
8.3
6
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
9.4
6
Not enough data
Customization
8.4
75
Not enough data
8.6
81
Not enough data
8.4
72
Not enough data
8.3
67
Not enough data
Not enough data
Not enough data
Collaboration
8.5
68
Not enough data
8.3
68
Not enough data
8.5
76
Not enough data
Not enough data
Not enough data
Process Development
9.2
6
Not enough data
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
8.3
47
|
Verified
8.2
292
|
Verified
8.0
47
|
Verified
8.2
291
|
Verified
8.9
45
|
Verified
8.3
293
|
Verified
8.7
45
|
Verified
8.2
295
|
Verified
9.1
45
|
Verified
8.9
301
|
Verified
Data Control
8.5
42
|
Verified
8.3
276
|
Verified
8.1
45
|
Verified
8.3
279
|
Verified
8.9
43
|
Verified
8.6
281
|
Verified
Publishing
8.8
48
|
Verified
8.6
295
|
Verified
8.3
46
|
Verified
8.6
293
|
Verified
8.5
47
|
Verified
8.5
287
|
Verified
User Interface Design
Not enough data
8.3
155
Not enough data
8.6
172
Not enough data
8.3
168
Not enough data
8.9
174
Data Control
Not enough data
8.5
162
Not enough data
8.5
163
Not enough data
8.6
162
Publishing
Not enough data
8.7
165
Not enough data
8.8
169
Not enough data
8.6
167
Categories
Categories
Shared Categories
Pega Platform and ServiceNow App Engine are categorized as Application Development Platforms and Low-Code Development Platforms
Unique Categories
Pega Platform is categorized as Workflow Management, Warranty Management, Digital Process Automation (DPA), Workplace Innovation Platforms, Process Mining, Customer Journey Analytics, Robotic Process Automation (RPA), Bot Platforms, Business Process Management, Field Service Management, Business Automation Platforms (BAPs), and Process Orchestration
ServiceNow App Engine is categorized as Mobile Development Platforms and No-Code Development Platforms
Reviews
Reviewers' Company Size
Pega Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow App Engine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.6%
Financial Services
12.1%
Banking
11.6%
Computer Software
11.1%
Insurance
8.4%
Other
35.3%
Information Technology and Services
25.6%
Computer Software
9.6%
Financial Services
5.9%
Banking
4.7%
Consulting
4.4%
Other
49.8%
Most Helpful Reviews
Pega Platform
Most Helpful Favorable Review
Verified User in Information Technology and Services
Easy to learn and for implementing the thought process.
Most Helpful Critical Review
Verified User in Telecommunications
Most of the customers dread dealing with Pega due to nightmare in licensing discussion. Unless the customers are an existing relationship with Pega, they don't prefer to engage with Pega RPA. In fact some of the customers who have relationship with Pega,...
ServiceNow App Engine
Most Helpful Favorable Review
Prasad S.
Verified User in Information Technology and Services
The ServiceNow app engine is a powerful tool that enables businesses to easily build and customize their own applications on the ServiceNow platform. I appreciate its intuitive drag-and-drop interface, robust features, and ability to streamline workflow...
Most Helpful Critical Review
Tim W.
Verified User in Information Technology and Services
Limited functionality. Lack of feature parity. I mean, obviously, right? It's not meant to let you do everything you could do with code, right? But it's marketed as though you can just do anything with it; and to do 99% of the things that a mid-to-large...
Verified User in Information Technology and Services
Easy to learn and for implementing the thought process.
Prasad S.
Verified User in Information Technology and Services
The ServiceNow app engine is a powerful tool that enables businesses to easily build and customize their own applications on the ServiceNow platform. I appreciate its intuitive drag-and-drop interface, robust features, and ability to streamline workflow...
Verified User in Telecommunications
Most of the customers dread dealing with Pega due to nightmare in licensing discussion. Unless the customers are an existing relationship with Pega, they don't prefer to engage with Pega RPA. In fact some of the customers who have relationship with Pega,...
Tim W.
Verified User in Information Technology and Services
Limited functionality. Lack of feature parity. I mean, obviously, right? It's not meant to let you do everything you could do with code, right? But it's marketed as though you can just do anything with it; and to do 99% of the things that a mid-to-large...
Alternatives
Discussions
What is PEGA platform?
1 comment
AV
An integrated platform that provides low code implementation of predominantly workflow based process automations.
Read more
What is Pega Platform used for?
1 comment
AN
Its a low code platform where all the things comes with pre defined code which makes us to build the application faster and smoother and moreover its a low...Read more
Is it possible to make it in Dark Theme ?
2 comments
YK
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
What is ServiceNow App Engine used for?
2 comments
SB
One of the purpose is to to create a custom application in ServiceNow with low code/no code.Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
