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Compare Paysend and Remitly

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At a Glance
Paysend
Paysend
Star Rating
(12)4.6 out of 5
Market Segments
Small-Business (50.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Paysend
Remitly
Remitly
Star Rating
(18)3.9 out of 5
Market Segments
Small-Business (66.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Remitly
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Remitly's ease of use scores lower at 7.9 compared to Paysend's impressive 9.4, indicating that Paysend offers a more intuitive interface for users.
  • Reviewers mention that Remitly's quality of support is rated at 7.3, while Paysend shines with a score of 9.6, suggesting that users find Paysend's customer service significantly more responsive and helpful.
  • G2 users highlight that Remitly's fraud protection is rated at a low 5.7, whereas Paysend boasts a strong 9.4, indicating that users feel more secure with Paysend's fraud management features.
  • Users on G2 report that Remitly's payment processing features, such as batch processing and automated workflows, are less robust, scoring 7.8, while Paysend excels with a score of 9.3, showcasing its superior capabilities in these areas.
  • Reviewers mention that Remitly's compliance and security features, including PCI compliance and SSL encryption, are rated at 6.9, which is significantly lower than Paysend's 9.4, reflecting a stronger commitment to security in Paysend's offerings.
  • Users say that while both platforms support various payment methods, Paysend's global transaction capabilities score higher at 9.8 compared to Remitly's 8.6, indicating a broader reach and flexibility for international transactions.
Pricing
Entry-Level Pricing
Paysend
No pricing available
Remitly
No pricing available
Free Trial
Paysend
No trial information available
Remitly
No trial information available
Ratings
Meets Requirements
9.4
9
7.4
14
Ease of Use
9.4
9
7.9
14
Ease of Setup
9.7
6
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
9.6
9
7.3
13
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
8.7
9
7.1
8
Features by Category
Not enough data
Not enough data
Payment Methods
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remittance & Money TransferHide 10 FeaturesShow 10 Features
9.5
85
7.6
65
Transactions
9.3
9
7.8
6
9.8
8
8.6
6
9.3
9
8.3
6
9.6
8
7.4
7
Compliance
9.4
9
6.9
8
9.4
9
5.7
7
9.2
8
7.6
7
Integration
9.4
9
7.8
6
9.8
8
8.1
7
9.4
8
8.0
5
Categories
Categories
Shared Categories
Paysend
Paysend
Remitly
Remitly
Paysend and Remitly are categorized as Remittance & Money Transfer
Unique Categories
Paysend
Paysend is categorized as Enterprise Payment
Remitly
Remitly has no unique categories
Reviews
Reviewers' Company Size
Paysend
Paysend
Small-Business(50 or fewer emp.)
50.0%
Mid-Market(51-1000 emp.)
41.7%
Enterprise(> 1000 emp.)
8.3%
Remitly
Remitly
Small-Business(50 or fewer emp.)
66.7%
Mid-Market(51-1000 emp.)
11.1%
Enterprise(> 1000 emp.)
22.2%
Reviewers' Industry
Paysend
Paysend
Consulting
16.7%
Telecommunications
8.3%
Professional Training & Coaching
8.3%
Pharmaceuticals
8.3%
Management Consulting
8.3%
Other
50.0%
Remitly
Remitly
Information Technology and Services
16.7%
Research
5.6%
Market Research
5.6%
Internet
5.6%
Information Services
5.6%
Other
61.1%
Most Helpful Reviews
Paysend
Paysend
Most Helpful Favorable Review
Mohammed N.
MN
Mohammed N.
Verified User in Telecommunications

Paysend has really made it easy to send money from one place to another withing a second and the most wonderful thing is that the transactions cost is absolutely cost effective. Like I am working in USA and I send money home in India and it's really easy...

Most Helpful Critical Review
Verified User
G
Verified User in Higher Education

Sometimes it is not as intuitive as I would expect it to be.

Remitly
Remitly
Most Helpful Favorable Review
AR
Abin R.
Verified User in Financial Services

Remitly application is very user friendly which helps to navigate easily through the option of setting up our bank, information of the receiver and such. Above all better rate is offered

Most Helpful Critical Review
Jonatan R.
JR
Jonatan R.
Verified User in Information Technology and Services

Absolutely horrible customer service, and they do fraudulent transactions with your credit card, which they refuse to provide explanations or refunds, I made a transaction on August 16, for $300, which I canceled the next day since I didn't need it anymore,...

Alternatives
Paysend
Paysend Alternatives
Airbase
Airbase
Add Airbase
Stampli
Stampli
Add Stampli
BILL AP/AR
BILL AP/AR
Add BILL AP/AR
Corpay Cross-Border
Corpay Cross-Border
Add Corpay Cross-Border
Remitly
Remitly Alternatives
mPayX
mPayX
Add mPayX
Sila
Sila
Add Sila
ACI Payments
ACI Payments
Add ACI Payments
Veem
Veem
Add Veem
Discussions
Paysend
Paysend Discussions
Monty the Mongoose crying
Paysend has no discussions with answers
Remitly
Remitly Discussions
Monty the Mongoose crying
Remitly has no discussions with answers