Sila Reviews & Product Details

Sila is incredible to work with. They are responsive, helpful, and willing to go the extra mile to make connections and brainstorm solutions to help their partners.

I really can't overstate how wonderful it is to work with them. Interactions feel human and genuine.

On a technical level, the APIs are easy to work with and documentation is good. If anything is missing or out of date, they reply quickly and amend the documentation right away. Review collected by and hosted on G2.com.

The only thing I'd really love to see from Sila is yield support. For us, being able to pass an APY back to our users would be great. Review collected by and hosted on G2.com.

They were able to work with me to accommodate my situation and my app development. Unfortunately they changed their mind 1 week before launching on the app stores. Review collected by and hosted on G2.com.

The long process to get my application approved. It's taken over 7 months to get my application reviewed for approval. After agreeing to their requests and modifying my app, they decided to withdraw my app and left me with an unluanchable app.

I've lost $1,000s in development and lost time. Their reason was that their stakeholders decided not to support specific banking apps. If I knew this beforehand, I wouldn't have spent development costs and 1 yr of approvals.

They also increased their monthly pricing by 100X, from $99/month to $5,000-$10,000/month.

They have other plans but they were still not even close to the original $99/month starter package. Review collected by and hosted on G2.com.

The team overall has been very helpful in navigating complex use cases.

To scale a fintech today it is critical to have an FBO Account partner with KYC-as-a-service to avoid the time-consuming and expensive path to state by state money transmission licenses.

Beyond this, SILA is constantly innovating with its transmission backbone. Very excited to see what is next on their roadmap.

The services that SILA provides are mission-critical and you need a strong partner to not only solve problems today, but a partner you can trust to have the foresight to build for the future. Review collected by and hosted on G2.com.

There is a backlog for new clients, which has been challenging for some. Review collected by and hosted on G2.com.

The Sila platform, API documentation and ACH infrastructure are incredibly robust and cost-effective. However, the thing that really sets Sila apart is their team. I can't say enough about how collaborative and supportive they are, and how smoothly our implementation went under their direction. We really look forward to scaling our business with them. Review collected by and hosted on G2.com.

Haven't found one yet....Our pricing and service have been great. Review collected by and hosted on G2.com.

The compliance and product capabilities are very flexible for many different kinds of financial businesses. We've been able to get up and running very quickly with a complex set of financial requirements. The Sila team's knowledge and expertise has made it flawless. The API and platform is extremely flexible and will meet just about any money movement use-case you can think of. Review collected by and hosted on G2.com.

As with any financial solution, there are some humans-in-the-loop back-office procedures, and that is true with Sila as well. That said, they continue to make great strides in automating all the things. Review collected by and hosted on G2.com.

Setting up and sandbox account was quick and simple. We didn't have to go through the time-consuming due diligence of finding a banking partner to integrate with. The community helped us answer the technical questions that were crucial for our use case and gave us the confidence to use Sila as our primary core banking technology.

The API docs and GitHub are straightforward and simple, which makes it smooth to develop a prototype and an MVP. Review collected by and hosted on G2.com.

It wasn't until we paid that they disclose the potential limitations of us been operating out of a territory. Solving this issue delayed our development efforts.

The virtual account feature has taken more time than expected to be released. It was delayed from May to the end of the year.

Information about the integration and management of the FBO was not documented. The API docs for the Card API are not available yet, even though it is available to use Review collected by and hosted on G2.com.

I used SilaMoney for ACH payment integration. It was a good experience working with them and using APIs. Money movement can be tied to events within the platform, with just a few lines of code. I like the way that Sila can make and receive ACH transfers, link bank accounts, and verify customer identity. From my point of view, Sila is a Totally secure and trusted platform. Also, I appreciate the Sila support team. They resolved my every query quickly via email and via Slack. I would like to mention the name of Mr. Bruke from the Sila team. He is very friendly and knowledgeable. He helped me a lot in my development with Sila. Thanks to everyone. I recommand Sila for smooth money tansactions. Review collected by and hosted on G2.com.

Sometimes Sila team were working on API's and the server was under maintenance that should be notified to users so that they will take care of it. Sila maintenance surprises will be disappointing for customers because some may live and some may in development mode. That's the only point I want to mention here. Otherwise, I am happy with the service they gave to me. Review collected by and hosted on G2.com.

They are constantly developing new features and their communications are fast Review collected by and hosted on G2.com.

I now that is not their fault but the ACH schedule to move the money is slow. Review collected by and hosted on G2.com.

Their documentation and support is excellent, they respond quickly to any questions and are easy and fun to work with. Review collected by and hosted on G2.com.

I have not had any downsides with Sila, our experience has been excellent so far. Review collected by and hosted on G2.com.