Compare Patron Management and Tessitura 
At a Glance
Market Segments
Small-Business (78.6% of reviews)
Mid-Market (68.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Patron Management
Star Rating
(14)3.6 out of 5
Market Segments
Small-Business (78.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Patron ManagementTessitura
Star Rating
(62)3.6 out of 5
Market Segments
Mid-Market (68.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TessituraSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "Patron Management" excels in "Credit Card Payments" with a score of 9.2, indicating a seamless payment processing experience, while "Tessitura" has a lower score of 8.9, suggesting some users find it less intuitive for credit transactions.
- Reviewers mention that "Patron Management" offers superior "User Registration Process" features, making it easier for organizations to onboard new users, whereas "Tessitura" has received feedback about its more complex setup, reflected in its lower ease of setup score of 5.4.
- G2 users highlight "Patron Management's" strong "Event Creation" capabilities, which are user-friendly and efficient, while "Tessitura" has been noted for its robust "Event Analytics" but lacks the same level of ease in event setup, as indicated by its lower ratings in related areas.
- Users on G2 report that "Patron Management" shines in "Mobile Check-in" functionality, making it a preferred choice for events requiring quick access, while "Tessitura" has received mixed reviews regarding its mobile capabilities, scoring only 5.0 in this area.
- Reviewers mention that "Tessitura" provides better "Donor Profiles" management with a score of 9.0, allowing for detailed tracking and engagement, while "Patron Management" has a lower score of 7.3, indicating it may not offer the same depth of donor insights.
- Users say that "Tessitura" has a more comprehensive "Reporting" feature set, scoring 8.6, which is beneficial for organizations needing detailed analytics, whereas "Patron Management" scores lower at 7.2, suggesting it may not meet the reporting needs of larger organizations.
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Pricing
Entry-Level Pricing
Patron Management
No pricing availableTessitura
No pricing availableFree Trial
Patron Management
No trial information availableTessitura
No trial information availableRatings
Meets Requirements
8.2
11
7.9
53
Ease of Use
7.0
11
6.0
51
Ease of Setup
Not enough data
5.4
13
Ease of Admin
Not enough data
5.3
15
Quality of Support
7.1
11
7.3
45
Has the product been a good partner in doing business?
Not enough data
7.4
12
Product Direction (% positive)
5.8
11
6.9
49
Features by Category
Registration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Marketing and Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
POS
Not enough data
9.2
8
Not enough data
8.1
6
Not enough data
8.6
7
Not enough data
6.7
7
Not enough data
7.7
8
Marketing
Not enough data
Not enough data
Not enough data
8.6
6
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
Not enough data
Administration
Not enough data
7.2
13
Not enough data
7.5
12
Not enough data
6.3
10
Not enough data
7.3
11
Fundraising
Not enough data
7.0
10
Not enough data
7.4
12
Not enough data
6.4
11
Not enough data
7.5
10
Not enough data
6.0
5
Not enough data
5.0
9
Marketing
Not enough data
7.9
8
Not enough data
7.3
8
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fundraising
Not enough data
Not enough data
Not enough data
Not enough data
Guest Services
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Theater Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Venue Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
7.3
5
Not enough data
9.0
7
Not enough data
5.8
8
Not enough data
6.7
6
Not enough data
7.5
8
Donor Management
Not enough data
8.1
7
Not enough data
8.1
8
Not enough data
7.3
5
Not enough data
8.1
7
Interoperability
Not enough data
8.1
9
Not enough data
8.3
8
Not enough data
7.9
8
Constituent Management
Not enough data
8.7
9
|
Verified
Feature Not Available
7.9
8
|
Verified
Not enough data
8.6
7
|
Verified
Marketing Automation
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
8.6
7
|
Verified
Not enough data
7.5
6
|
Verified
Workflow Automation
Not enough data
6.9
7
|
Verified
Not enough data
7.6
11
Not enough data
7.2
10
|
Verified
Reporting & Analytics
Not enough data
7.0
10
|
Verified
Not enough data
6.9
6
|
Verified
Not enough data
7.8
10
|
Verified
Integrations
Not enough data
8.1
8
Not enough data
7.7
8
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
8.6
7
|
Verified
Box Office
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Patron Management and Tessitura are categorized as Nonprofit CRM, Fundraising, and Admission-Based Nonprofit
Unique Categories
Patron Management is categorized as Salesforce AppExchange Apps and Theater Venue Management
Tessitura is categorized as Retail POS, Donor Prospect Research, Donor Management, Museum Management, Event Registration & Ticketing, and Box Office
Reviews
Reviewers' Company Size
Patron Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tessitura
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Performing Arts
57.1%
Non-Profit Organization Management
14.3%
Music
7.1%
Museums and Institutions
7.1%
Higher Education
7.1%
Other
7.1%
Performing Arts
48.3%
Non-Profit Organization Management
16.7%
Entertainment
10.0%
Museums and Institutions
6.7%
Music
3.3%
Other
15.0%
Most Helpful Reviews
Patron Management
Most Helpful Favorable Review
Verified User in Non-Profit Organization Management
When we used Patron Manager I found it had good reporting, good CRM functionality.
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
Not user friendly at first and once you learn it there are a lot of funny quirks...e.g. if you want to use table of contents but dont want the first box to be the first line(which you cant control the font size, you have to put a random character and make...
Tessitura
Most Helpful Favorable Review
Verified User in Non-Profit Organization Management
It is like the Cadillac of CRMs for nonprofits that use ticketing! It can do so much!
Most Helpful Critical Review
David D.
Verified User in Marketing and Advertising
The interface is incredibly slow and makes me feel like I am using Windows 95. It also has a tendency to crash when exporting larger amounts of data, or can take a very long time to process. There is a somewhat steep learning curve.
Verified User in Non-Profit Organization Management
When we used Patron Manager I found it had good reporting, good CRM functionality.
Verified User in Non-Profit Organization Management
It is like the Cadillac of CRMs for nonprofits that use ticketing! It can do so much!
Verified User in Non-Profit Organization Management
Not user friendly at first and once you learn it there are a lot of funny quirks...e.g. if you want to use table of contents but dont want the first box to be the first line(which you cant control the font size, you have to put a random character and make...
David D.
Verified User in Marketing and Advertising
The interface is incredibly slow and makes me feel like I am using Windows 95. It also has a tendency to crash when exporting larger amounts of data, or can take a very long time to process. There is a somewhat steep learning curve.
Alternatives
Discussions
Patron Management has no discussions with answers
Tessitura has no discussions with answers
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