Compare Paessler PRTG and Zenoss 
At a Glance
Market Segments
Mid-Market (58.9% of reviews)
Enterprise (63.2% of reviews)
Entry-Level Pricing
$1,750 About 50 devices /perpetual license
No pricing available
Paessler PRTG
Star Rating
(91)4.6 out of 5
Market Segments
Mid-Market (58.9% of reviews)
Entry-Level Pricing
$1,750 About 50 devices /perpetual license
Browse all 6 pricing plansZenoss
Star Rating
(22)3.9 out of 5
Market Segments
Enterprise (63.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ZenossSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paessler PRTG excels in Monitoring with a score of 9.9, particularly highlighting its Real-Time Monitoring capabilities, while Zenoss falls short with a score of 6.7 in Performance Monitoring.
- Reviewers mention that Paessler PRTG's Alerting system is robust, scoring 9.5, which users appreciate for its immediate notifications, whereas Zenoss's alerting features are rated lower at 6.9, leading to concerns about timely incident responses.
- G2 users highlight the superior Data Visualization in Paessler PRTG, scoring 9.2, with features like customizable dashboards that enhance user experience, while Zenoss's score of 6.0 indicates a need for improvement in this area.
- Users on G2 report that Paessler PRTG's Multi-Network Capability is a standout feature, scoring 9.0, allowing seamless monitoring across various networks, while Zenoss struggles with a score of 6.7, limiting its effectiveness in diverse environments.
- Reviewers say that Paessler PRTG's Performance Baseline feature, rated at 9.2, provides valuable insights for proactive management, contrasting with Zenoss's lower score of 6.7, which indicates less effective baseline performance tracking.
- Users report that Paessler PRTG's Quality of Support is commendable with a score of 8.3, with many praising the responsiveness and helpfulness of the support team, while Zenoss's support is rated slightly lower at 8.1, suggesting room for enhancement in customer service.
Pricing
Entry-Level Pricing
Paessler PRTG
PRTG 500
$1,750
About 50 devices /perpetual license
Perpetual license -Monitor up to 50 devices or more with 500 sensors, based on an average of 10 sensors per device.
Zenoss
No pricing availableFree Trial
Paessler PRTG
Free Trial is available
Zenoss
No trial information availableRatings
Meets Requirements
9.1
78
7.8
18
Ease of Use
8.6
78
6.8
19
Ease of Setup
8.5
60
6.3
12
Ease of Admin
8.5
59
7.2
12
Quality of Support
8.3
67
8.1
13
Has the product been a good partner in doing business?
8.7
54
8.1
8
Product Direction (% positive)
8.9
72
8.8
19
Features by Category
Functionality
9.9
12
Not enough data
9.5
13
Not enough data
9.3
12
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Functionality
9.3
28
6.7
6
8.8
28
6.9
6
8.5
26
Not enough data
9.0
26
6.7
5
Management
9.2
26
6.7
6
9.2
27
6.0
5
8.5
25
6.7
5
Monitoring
9.4
9
Not enough data
8.6
7
Not enough data
9.2
6
Not enough data
9.2
8
Not enough data
Administration
9.1
9
Not enough data
9.2
6
Not enough data
8.1
7
Not enough data
Analysis
8.9
9
Not enough data
8.9
9
Not enough data
8.6
6
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Visibility
9.5
20
Not enough data
9.2
20
Not enough data
9.2
20
Not enough data
Monitoring and Management
9.3
18
Not enough data
8.6
17
Not enough data
8.3
17
Not enough data
9.2
20
Not enough data
Visibility
9.3
23
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
Monitoring and Management
8.8
21
Not enough data
8.8
18
Not enough data
8.8
20
Not enough data
9.3
23
Not enough data
8.6
16
Not enough data
8.7
15
Not enough data
Cloud environment support
7.9
11
Not enough data
8.5
13
Not enough data
Functionality
9.6
13
Not enough data
8.5
13
Not enough data
9.2
14
Not enough data
7.5
10
Not enough data
Management
9.0
14
Not enough data
9.3
14
Not enough data
8.6
12
Not enough data
9.0
14
Not enough data
Monitoring
8.9
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
6.4
6
Not enough data
9.5
7
Not enough data
Response
9.8
7
Not enough data
8.1
7
Not enough data
8.6
6
Not enough data
Performance
9.6
8
Not enough data
9.0
8
Not enough data
Functionality
8.5
8
Not enough data
9.0
8
Not enough data
8.3
8
Not enough data
8.1
9
Not enough data
Categories
Categories
Shared Categories
Paessler PRTG and Zenoss are categorized as Cloud Infrastructure Monitoring and Network Monitoring
Unique Categories
Paessler PRTG is categorized as Server Monitoring, Hardware Monitoring, Database Monitoring, Application Performance Monitoring (APM), Enterprise Monitoring, and Observability Solution Suites
Zenoss is categorized as AIOps Platforms
Reviews
Reviewers' Company Size
Paessler PRTG
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zenoss
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.1%
Telecommunications
6.7%
Computer & Network Security
6.7%
Government Administration
4.4%
Construction
4.4%
Other
56.7%
Information Technology and Services
36.8%
Telecommunications
10.5%
Hospital & Health Care
10.5%
Computer & Network Security
10.5%
Internet
5.3%
Other
26.3%
Most Helpful Reviews
Paessler PRTG
Most Helpful Favorable Review
Darsh V.
Verified User in Computer & Network Security
There are many network monitoring tools like Prtg, but PRTG is more convenient and easy to use interface among them.There are many good features I've used PRTG for severral Months now and I am very satisfied with it.
Most Helpful Critical Review
Jeff S.
Verified User in Health, Wellness and Fitness
The price. Your organization needs some deep pockets to maintain ongoing support. To get any sort of meaningful information PRTG falls into the trap of a lot of other systems, you have to spend hundreds of man hours customizing the system to your own needs.
Zenoss
Most Helpful Favorable Review
Verified User in Information Technology and Services
Infrastructure monitoring is a key in today's world and Zenoss has taken it to the next level with it's custom development packs.
Most Helpful Critical Review
Verified User in Higher Education
Getting it to do just about anything can require some effort. In fact a lot of effort as you will end up redoing some of your templates as they will almost certainly get accidentally overwritten by other admins.
Darsh V.
Verified User in Computer & Network Security
There are many network monitoring tools like Prtg, but PRTG is more convenient and easy to use interface among them.There are many good features I've used PRTG for severral Months now and I am very satisfied with it.
Verified User in Information Technology and Services
Infrastructure monitoring is a key in today's world and Zenoss has taken it to the next level with it's custom development packs.
Jeff S.
Verified User in Health, Wellness and Fitness
The price. Your organization needs some deep pockets to maintain ongoing support. To get any sort of meaningful information PRTG falls into the trap of a lot of other systems, you have to spend hundreds of man hours customizing the system to your own needs.
Verified User in Higher Education
Getting it to do just about anything can require some effort. In fact a lot of effort as you will end up redoing some of your templates as they will almost certainly get accidentally overwritten by other admins.
Discussions
Paessler FAQ
1 comment
GR
The link provided is a URL to the FAQ (Frequently Asked Questions) section of the Paessler website, which is a company known for its network monitoring...Read more
Paessler PRTG has no more discussions with answers
Zenoss has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
