Compare Otter.ai and Sonix (sonix.ai) 
At a Glance
Market Segments
Small-Business (75.1% of reviews)
Small-Business (60.9% of reviews)
Entry-Level Pricing
$240.00 1 User Per Year
$5 hour
Otter.ai
Star Rating
(290)4.3 out of 5
Market Segments
Small-Business (75.1% of reviews)
Entry-Level Pricing
$240.00 1 User Per Year
Browse all 6 pricing plansSonix (sonix.ai)
Star Rating
(23)4.7 out of 5
Market Segments
Small-Business (60.9% of reviews)
Entry-Level Pricing
$5 hour
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sonix excels in Text Editing with a score of 9.7, making it easier for users to refine their transcriptions. In contrast, Otter.ai's score of 7.8 indicates that users find its editing capabilities less robust.
- Reviewers mention that Sonix offers superior Timecode Management with a score of 9.3, which is particularly beneficial for users needing precise timestamps. Otter.ai, with a score of 8.6, does provide this feature but lacks the same level of detail.
- G2 users highlight Sonix's strong performance in Automated Note-Taking, scoring 8.9, which helps streamline meeting documentation. Otter.ai, while functional, does not match this level of automation, leading to a less efficient note-taking experience.
- Users on G2 appreciate Sonix's Speech-to-Text accuracy, scoring 8.8, which is crucial for ensuring reliable transcriptions. Otter.ai's score of 8.0 suggests that while it is effective, it may not capture nuances as well as Sonix.
- Reviewers say that Sonix's AI Text Summarization feature, with a score of 8.7, provides concise summaries that enhance productivity. In comparison, Otter.ai's score of 8.5 indicates a solid offering, but users feel Sonix's summaries are more actionable.
- Users report that Sonix's Collaboration features, scoring 8.1, facilitate teamwork effectively, allowing multiple users to edit and comment seamlessly. Otter.ai, while offering collaboration tools, does not receive the same level of praise, suggesting room for improvement in this area.
Featured Products
Sponsored
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(32)
Voice Recognition
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Pricing
Entry-Level Pricing
Otter.ai
Otter Business
$240.00
1 User Per Year
Boost Meeting Productivity and Collaboration with AI Meeting Notes
- Live AI Meeting Transcript with Live Meeting Summary
- Team Admin Workspace features: usage analytics, prioritized support
- Joins up to 3 concurrent virtual meetings to automatically write and share notes
Sonix (sonix.ai)
Premium
$5
hour
More frequent transcription needs with advanced collaboration tools.
Free Trial
Otter.ai
Free Trial is available
Sonix (sonix.ai)
Free Trial is available
Ratings
Meets Requirements
8.7
235
9.4
18
Ease of Use
9.1
238
9.7
19
Ease of Setup
9.1
137
9.3
7
Ease of Admin
8.5
53
Not enough data
Quality of Support
8.5
151
9.3
14
Has the product been a good partner in doing business?
8.3
48
Not enough data
Product Direction (% positive)
8.7
225
9.3
17
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
6.0
59
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
8.4
59
Not enough data
Feature Not Available
Not enough data
Performance Analysis
6.6
60
Not enough data
6.8
59
Not enough data
Sales Analysis
5.9
57
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
55
Not enough data
8.5
54
Not enough data
Business Instant Messaging
Not enough data
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.7
5
Not enough data
8.3
6
Not enough data
8.7
5
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.1
58
Not enough data
8.5
57
Not enough data
8.7
56
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
7.7
44
Not enough data
8.8
52
Not enough data
8.7
51
Not enough data
Generative AI
8.7
50
Not enough data
Voice
8.5
113
Feature Not Available
8.0
122
8.9
6
Transcription
7.5
119
Not enough data
8.6
107
9.3
5
7.9
91
Not enough data
7.7
91
Not enough data
Editing
8.1
105
Not enough data
7.5
102
Not enough data
7.8
107
9.7
6
Feature Not Available
Not enough data
Integration
7.8
92
Not enough data
Feature Not Available
Not enough data
8.2
105
Not enough data
7.7
88
Not enough data
8.0
100
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
8.9
74
Not enough data
8.0
74
Not enough data
8.6
73
Not enough data
Meeting Insights - AI Meeting Assistants
7.9
71
Not enough data
7.4
71
Not enough data
8.6
74
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
8.6
74
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Otter.ai and Sonix (sonix.ai) are categorized as Transcription
Unique Categories
Otter.ai is categorized as Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Sonix (sonix.ai) has no unique categories
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sonix (sonix.ai)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.6%
Computer Software
12.8%
Information Technology and Services
6.4%
Financial Services
6.0%
Higher Education
5.3%
Other
54.8%
Higher Education
13.6%
Writing and Editing
9.1%
Sports
9.1%
Non-Profit Organization Management
9.1%
Internet
9.1%
Other
50.0%
Most Helpful Reviews
Otter.ai
Most Helpful Favorable Review
Desirée K.
Verified User in Online Media
Otter has multiple functions that allow you to import recording files, live audio and website links for transcription--there are so many options! The free version, which is a huge perk, allows you to import two files a month and unlimited live recordings...
Most Helpful Critical Review
Verified User in Information Technology and Services
Their documentation says to contact support for certain issues, but when you do that, all you get is redirected to the help pages that were incorrect in the first place. And no one ever responds to the message. So they are still keeping the data that i...
Sonix (sonix.ai)
Most Helpful Favorable Review
Verified User in Information Technology and Services
I like how it is almost accurate and it makes our lives much easier. Apart from that, it also mentions the accuracy with which it transcribes and I honestly like it.
Most Helpful Critical Review
Verified User in Higher Education
The automatic transcriber does make pretty many mistakes, which is annoying, and doesn't do a good job of telling you which words it's unsure of.
Desirée K.
Verified User in Online Media
Otter has multiple functions that allow you to import recording files, live audio and website links for transcription--there are so many options! The free version, which is a huge perk, allows you to import two files a month and unlimited live recordings...
Verified User in Information Technology and Services
I like how it is almost accurate and it makes our lives much easier. Apart from that, it also mentions the accuracy with which it transcribes and I honestly like it.
Verified User in Information Technology and Services
Their documentation says to contact support for certain issues, but when you do that, all you get is redirected to the help pages that were incorrect in the first place. And no one ever responds to the message. So they are still keeping the data that i...
Verified User in Higher Education
The automatic transcriber does make pretty many mistakes, which is annoying, and doesn't do a good job of telling you which words it's unsure of.
Discussions
What does otter AI do?
2 comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
Trying to get help here is like pulling teeth
1 comment
DN
I have also had trouble getting help. I sent this email to wecare@sonix.ai and have not gotten a response.
I’m a somewhat happy Sonix user. I’m using it to...Read more
Sonix (sonix.ai) has no more discussions with answers
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