- Home
- ...
- Core HR Software
- Oracle HCM Cloud
- ServiceNow HR Service Delivery
- Oracle HCM Cloud-vs-ServiceNow HR Service Delivery
Compare Oracle Global Human Resources Cloud and ServiceNow HR Service Delivery 
At a Glance
Market Segments
Enterprise (80.2% of reviews)
Enterprise (66.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Oracle Global Human Resources Cloud
Star Rating
(97)3.8 out of 5
Market Segments
Enterprise (80.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle Global Human Resources CloudServiceNow HR Service Delivery
Star Rating
(58)4.1 out of 5
Market Segments
Enterprise (66.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ServiceNow HR Service DeliverySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle Global Human Resources Cloud excels in "Organization Management" with a score of 8.8, while ServiceNow HR Service Delivery shines in "Time, Attendance, and PTO" with an impressive score of 9.3, indicating a stronger focus on managing employee time and attendance.
- Reviewers mention that ServiceNow HR Service Delivery offers superior "Employee Portal" functionality, scoring 9.2 compared to Oracle's 8.3, highlighting a more user-friendly interface for employees to access HR services.
- G2 users indicate that ServiceNow's "HR Integrations" feature is rated at 8.9, significantly higher than Oracle's 7.5, suggesting that ServiceNow provides better connectivity with other HR tools and systems.
- Users on G2 report that Oracle's "Compliance" features score 7.8, while ServiceNow's compliance tools are rated at 9.1, showcasing ServiceNow's stronger capabilities in ensuring regulatory adherence.
- Reviewers say that ServiceNow HR Service Delivery's "Self-Service" functionality is rated at 9.3, compared to Oracle's 7.5, indicating that ServiceNow offers a more robust self-service experience for employees.
- Users mention that Oracle Global Human Resources Cloud has a lower score in "Quality of Support" at 7.1, while ServiceNow's support is rated at 8.3, suggesting that ServiceNow provides a more reliable support experience for its users.
Featured Products
Sponsored
Applaud
(23)
Core HR
Visit Website
Sponsored
WestNetLMS
(0)
Core HR
Visit Website
Pricing
Entry-Level Pricing
Oracle Global Human Resources Cloud
No pricing availableServiceNow HR Service Delivery
No pricing availableFree Trial
Oracle Global Human Resources Cloud
No trial information availableServiceNow HR Service Delivery
No trial information availableRatings
Meets Requirements
7.9
52
8.9
42
Ease of Use
7.8
52
8.1
42
Ease of Setup
7.4
27
8.4
19
Ease of Admin
8.0
28
8.6
18
Quality of Support
7.1
50
8.3
38
Has the product been a good partner in doing business?
7.7
28
9.3
18
Product Direction (% positive)
8.1
43
8.3
41
Features by Category
Core HR
8.8
16
9.4
11
7.1
15
9.3
7
7.3
10
9.3
7
7.1
14
9.4
6
7.8
12
9.1
9
7.8
15
9.2
8
Generative AI
Feature Not Available
Feature Not Available
Platform
7.6
11
8.7
9
7.7
11
9.4
8
7.6
12
8.8
7
7.9
13
9.3
9
8.2
12
9.0
8
7.9
13
8.8
8
8.3
12
9.6
8
7.8
13
9.6
9
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.0
5
8.8
18
7.5
6
8.9
16
HR Content
7.0
5
8.9
16
7.0
5
8.6
17
6.7
5
9.1
15
Logistics
7.3
5
8.7
17
8.3
6
9.2
20
Not enough data
9.0
10
Management
Not enough data
9.3
19
8.6
6
9.1
20
7.3
5
8.8
17
7.5
6
9.3
20
7.5
6
9.4
14
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Investigation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cleaning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.6
11
8.7
9
7.7
11
9.4
8
7.6
12
8.8
7
7.9
13
9.3
9
8.2
12
9.0
8
7.9
13
8.8
8
8.3
12
9.6
8
7.8
13
9.6
9
Recruiting and Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.6
11
8.7
9
7.7
11
9.4
8
7.6
12
8.8
7
7.9
13
9.3
9
8.2
12
9.0
8
7.9
13
8.8
8
8.3
12
9.6
8
7.8
13
9.6
9
Categories
Categories
Shared Categories
Oracle Global Human Resources Cloud and ServiceNow HR Service Delivery are categorized as HR Service Delivery and Core HR
Unique Categories
Oracle Global Human Resources Cloud is categorized as HR Analytics
ServiceNow HR Service Delivery is categorized as Relocation Management, HR Case Management, Onboarding, Corporate Learning Management Systems, and SAP Store
Reviews
Reviewers' Company Size
Oracle Global Human Resources Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow HR Service Delivery
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
8.1%
Hospital & Health Care
4.7%
Education Management
4.7%
Utilities
3.5%
Non-Profit Organization Management
3.5%
Other
75.6%
Information Technology and Services
17.0%
Human Resources
9.4%
Education Management
7.5%
Banking
5.7%
Outsourcing/Offshoring
3.8%
Other
56.6%
Most Helpful Reviews
Oracle Global Human Resources Cloud
Most Helpful Favorable Review
Andres C.
Verified User in Electrical/Electronic Manufacturing
It can have a lot integrations with diffents apps, you can export data o import as well via API's or flat files.
Most Helpful Critical Review
Verified User in Higher Education
Password reset is more challenging than it needs to be. Not easy to create row counts.
ServiceNow HR Service Delivery
Most Helpful Favorable Review
Verified User in Outsourcing/Offshoring
Good tool for logging and tracking issues. Can see the status and updates as the issue is been worked upon.
Most Helpful Critical Review
Quinn H.
Verified User in Education Management
The navigation of ServiceNow is a little clunky and seems outdated. Once you get used to the weird locations some things are in it is relatively easy to use.
Andres C.
Verified User in Electrical/Electronic Manufacturing
It can have a lot integrations with diffents apps, you can export data o import as well via API's or flat files.
Verified User in Outsourcing/Offshoring
Good tool for logging and tracking issues. Can see the status and updates as the issue is been worked upon.
Verified User in Higher Education
Password reset is more challenging than it needs to be. Not easy to create row counts.
Quinn H.
Verified User in Education Management
The navigation of ServiceNow is a little clunky and seems outdated. Once you get used to the weird locations some things are in it is relatively easy to use.
Alternatives
Discussions
Oracle Global Human Resources Cloud has no discussions with answers
ServiceNow HR Service Delivery has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
