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- OpenText Exstream
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- OpenText Exstream-vs-SmartCOMM
Compare OpenText Exstream and SmartCOMM 
At a Glance
Market Segments
Enterprise (83.3% of reviews)
Mid-Market (60.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
OpenText Exstream
Star Rating
(6)4.8 out of 5
Market Segments
Enterprise (83.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about OpenText ExstreamSmartCOMM
Star Rating
(15)4.7 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SmartCOMMPricing
Entry-Level Pricing
OpenText Exstream
No pricing availableSmartCOMM
No pricing availableFree Trial
OpenText Exstream
No trial information availableSmartCOMM
No trial information availableRatings
Meets Requirements
9.7
5
9.5
10
Ease of Use
9.7
5
9.4
9
Ease of Setup
Not enough data
9.4
6
Ease of Admin
Not enough data
8.9
6
Quality of Support
9.3
5
9.8
10
Has the product been a good partner in doing business?
Not enough data
9.2
6
Product Direction (% positive)
Not enough data
8.7
9
Features by Category
Channels
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
9.0
5
Design
Not enough data
Not enough data
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
8.3
6
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
OpenText Exstream and SmartCOMM are categorized as Customer Communications Management
Unique Categories
OpenText Exstream has no unique categories
SmartCOMM has no unique categories
Reviews
Reviewers' Company Size
OpenText Exstream
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartCOMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
50.0%
Insurance
33.3%
Financial Services
16.7%
‐
‐
Other
0.0%
Insurance
26.7%
Financial Services
26.7%
Banking
13.3%
Telecommunications
6.7%
Marketing and Advertising
6.7%
Other
20.0%
Most Helpful Reviews
OpenText Exstream
Most Helpful Favorable Review
Suyash B.
Verified User in Information Technology and Services
Easy to Understand & Implement Customers Solution
Most Helpful Critical Review
SmartCOMM
Most Helpful Favorable Review
Jon T.
Verified User in Financial Services
The functionality on offer and the benefits we are realising as a result of utilising SmartComms effectively are huge. A great example is the Litmus preview function in SmartComm. The ability to preview our emails across multiple devices and accounts is...
Most Helpful Critical Review
Suyash B.
Verified User in Information Technology and Services
Easy to Understand & Implement Customers Solution
Jon T.
Verified User in Financial Services
The functionality on offer and the benefits we are realising as a result of utilising SmartComms effectively are huge. A great example is the Litmus preview function in SmartComm. The ability to preview our emails across multiple devices and accounts is...
Discussions
OpenText Exstream has no discussions with answers
SmartCOMM has no discussions with answers
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