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- Electronic Data Interchange (EDI) Software
- OpenText Business Network Cloud EDI
- SPS Commerce Fulfillment EDI
- OpenText Business Network Cloud EDI-vs-SPS Commerce Fulfillment EDI
Compare OpenText Business Network Cloud EDI and SPS Commerce Fulfillment EDI 
- Users report that SPS Commerce Fulfillment EDI excels in "Information Tracking" with a score of 8.9, indicating a robust capability to monitor and manage data effectively, while OpenText Business Network Cloud EDI also performs well in this area but does not have a specific score listed.
- Reviewers mention that OpenText Business Network Cloud EDI shines in "Data Mapping" with a score of 9.1, which is higher than SPS Commerce's score of 8.5, suggesting that users find it easier to customize and manage their data mappings.
- G2 users highlight that SPS Commerce Fulfillment EDI has a strong "Quality of Support" rating of 8.5, with many reviewers appreciating the responsiveness and helpfulness of the support team, whereas OpenText's support is rated slightly higher at 8.7, indicating a marginally better experience.
- Users on G2 report that both products have similar capabilities in "Data Exchange," each scoring 8.9, but SPS Commerce is noted for its user-friendly interface that simplifies the exchange process, making it more accessible for small businesses.
- Reviewers mention that OpenText Business Network Cloud EDI has a slight edge in "Exception Handling" with a score of 8.3 compared to SPS Commerce's 8.1, suggesting that users find OpenText's system more effective in managing exceptions during data transactions.
- Users say that SPS Commerce Fulfillment EDI's "Ease of Setup" score of 7.9 is lower than OpenText's 8.4, indicating that users may find OpenText's initial setup process to be more straightforward and less time-consuming.
- User enablement and control
- Visibility and alerting
- Business-to-anything integration
- 100% compliance with trading partner requirements
- Easy-to-navigate dashboard
- Full-service support
Interchanging data and b2b methods, improve organisation to adopt new ones.
The time taken by the open text team to complete the changes requested. After providing requirements opentext team will provide estimate which has to be approved by the business team.after approval it will minimum take a week for the opentext technical team...
SPS's customer service team is top-notch. Fast responses and quick resolution is the norm. The consistency of processes between trading partners is also nice so that we're not relearning a new system every time we bring on a new partner.
The initial setup has lasted months. We have a buffering issue with our Quickbooks caused by the SPS sync manager that SPS is still solving with little intermittent communication on status. It seems we are constantly running into errors. The training was...
Interchanging data and b2b methods, improve organisation to adopt new ones.
SPS's customer service team is top-notch. Fast responses and quick resolution is the norm. The consistency of processes between trading partners is also nice so that we're not relearning a new system every time we bring on a new partner.
The time taken by the open text team to complete the changes requested. After providing requirements opentext team will provide estimate which has to be approved by the business team.after approval it will minimum take a week for the opentext technical team...
The initial setup has lasted months. We have a buffering issue with our Quickbooks caused by the SPS sync manager that SPS is still solving with little intermittent communication on status. It seems we are constantly running into errors. The training was...
