Introducing G2.ai, the future of software buying.Try now
Compare OpenText ArcSight Enterprise Security Manager (ESM) and Splunk Enterprise 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ManageEngine EventLog Analyzer
Visit Website
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Enterprise (64.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
OpenText ArcSight Enterprise Security Manager (ESM)
Star Rating
(17)3.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpenText ArcSight Enterprise Security Manager (ESM)Splunk Enterprise
Star Rating
(423)4.3 out of 5
Market Segments
Enterprise (64.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Splunk EnterpriseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Splunk Enterprise excels in real-time analytics with a score of 9.1, while OpenText ArcSight ESM trails slightly behind, indicating that Splunk provides more immediate insights into data trends and anomalies.
- Reviewers mention that Splunk's dashboards and visualizations are highly rated at 9.4, making it easier for users to interpret data quickly, whereas OpenText ArcSight ESM's dashboards, while functional, do not offer the same level of user-friendly design.
- G2 users highlight that Splunk's automated tagging feature scores 8.2, which helps streamline data organization, while OpenText ArcSight ESM lacks this level of automation, making data management more cumbersome for users.
- Users on G2 report that Splunk's incident management capabilities, particularly in event management, score 9.1, showcasing its strength in handling security incidents effectively compared to OpenText ArcSight ESM's lower score of 8.3.
- Reviewers say that Splunk's quality of support is rated at 8.5, indicating a more responsive and helpful support team, while OpenText ArcSight ESM's support is rated lower at 6.7, leading to potential frustrations for users needing assistance.
- Users report that Splunk's ability to integrate with diverse systems is rated at 7.7, which is a critical feature for organizations with varied IT environments, while OpenText ArcSight ESM's integration capabilities are perceived as less robust, potentially limiting its usability in complex setups.
Pricing
Entry-Level Pricing
OpenText ArcSight Enterprise Security Manager (ESM)
No pricing availableSplunk Enterprise
No pricing availableFree Trial
OpenText ArcSight Enterprise Security Manager (ESM)
No trial information availableSplunk Enterprise
No trial information availableRatings
Meets Requirements
8.6
11
8.9
335
Ease of Use
7.9
11
8.1
338
Ease of Setup
6.3
8
8.0
140
Ease of Admin
6.9
8
8.1
125
Quality of Support
6.7
11
8.4
278
Has the product been a good partner in doing business?
9.0
7
8.7
125
Product Direction (% positive)
6.8
11
7.9
326
Features by Category
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.0
9
Not enough data
6.5
9
Not enough data
7.9
12
Issue Resolution
Not enough data
7.1
11
Not enough data
6.8
10
Not enough data
6.8
10
Management
Not enough data
7.7
10
Not enough data
8.2
12
Not enough data
7.9
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.3
19
Not enough data
8.9
20
Not enough data
9.2
20
Monitoring and Management
Not enough data
8.9
17
Not enough data
8.7
15
Not enough data
8.4
19
Not enough data
9.1
20
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
62
Not enough data
8.8
62
Not enough data
9.0
62
Not enough data
7.8
54
Management
Not enough data
8.3
55
Not enough data
8.9
61
Not enough data
8.5
61
Not enough data
9.0
61
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
9.0
5
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
9.0
67
|
Verified
Not enough data
8.8
66
|
Verified
Not enough data
8.0
61
|
Verified
Not enough data
8.3
61
|
Verified
Analysis
Not enough data
8.3
60
|
Verified
Not enough data
8.3
61
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.7
65
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.2
53
|
Verified
Visualization
Not enough data
8.7
66
|
Verified
Not enough data
8.7
63
|
Verified
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Management
9.0
10
9.1
27
9.3
9
7.3
23
8.5
9
9.2
26
Incident Management
8.3
9
8.9
27
6.7
9
7.8
26
8.9
9
8.5
26
Security Intelligence
7.4
9
7.3
24
8.1
6
6.5
22
7.8
6
8.5
24
8.8
7
8.3
24
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OpenText ArcSight Enterprise Security Manager (ESM) and Splunk Enterprise are categorized as Security Information and Event Management (SIEM)
Unique Categories
OpenText ArcSight Enterprise Security Manager (ESM) has no unique categories
Splunk Enterprise is categorized as Enterprise Monitoring, Hardware Monitoring, AIOps Platforms, ServiceNow Store Apps, Customer Data Platform (CDP), and Log Analysis
Reviews
Reviewers' Company Size
OpenText ArcSight Enterprise Security Manager (ESM)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splunk Enterprise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.6%
Computer Software
21.4%
Computer & Network Security
21.4%
Non-Profit Organization Management
7.1%
Hospital & Health Care
7.1%
Other
14.3%
Information Technology and Services
26.4%
Computer Software
10.2%
Financial Services
6.7%
Internet
6.2%
Computer & Network Security
6.0%
Other
44.4%
Discussions
OpenText ArcSight Enterprise Security Manager (ESM) has no discussions with answers
What does Splunk Enterprise do?
1 Comment
SM
Splunk Enterprise is a powerful data analytics platform that allows organizations to collect, index, search, and analyze a wide variety of machine-generated...Read more
Which apps ship with Splunk Enterprise?
1 Comment
SM
Splunk Enterprise comes with a variety of built-in apps and add-ons that provide additional functionality, visualizations, and preconfigured dashboards for...Read more
What are Splunk Enterprise components?
1 Comment
IG
Splunk's 3 main components: Search Head (UI), Indexer (DB) and Forwarder (Endpoint Agent with Universal Forwarder or Aggregation Agent with...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
