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- OpenTable for Restaurants
- Yelp Guest Manager
- OpenTable for Restaurants-vs-Yelp Guest Manager
Compare OpenTable for Restaurants and Yelp Guest Manager 
At a Glance
Market Segments
Mid-Market (48.9% of reviews)
Small-Business (46.7% of reviews)
Entry-Level Pricing
$149.00 Per Month
$99.00 Per Month
OpenTable for Restaurants
Star Rating
(231)4.4 out of 5
Market Segments
Mid-Market (48.9% of reviews)
Entry-Level Pricing
$149.00 Per Month
Free Trial is available
Browse all 3 pricing plansYelp Guest Manager
Star Rating
(46)4.2 out of 5
Market Segments
Small-Business (46.7% of reviews)
Entry-Level Pricing
$99.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenTable for Restaurants excels in its Table Management feature, scoring a remarkable 9.4, which allows for efficient seating arrangements and real-time updates. In contrast, Yelp Guest Manager's table management capabilities are less robust, leading to a score of only 7.0.
- Reviewers mention that OpenTable's Reservations feature is highly rated at 9.6, providing a seamless experience for both customers and staff. Users on G2 note that Yelp Guest Manager, while functional, does not offer the same level of sophistication, resulting in a lower satisfaction score.
- G2 users highlight OpenTable's superior Quality of Support, with a score of 8.8, indicating that users feel well-supported and valued. Conversely, Yelp Guest Manager's support quality is rated at 7.6, with some users expressing frustration over response times and issue resolution.
- Users say that OpenTable for Restaurants provides comprehensive Analytics tools, scoring 8.4, which help restaurants make data-driven decisions. In comparison, Yelp Guest Manager's analytics features are perceived as limited, leading to a lower score of 7.5.
- Reviewers mention that OpenTable's Ease of Setup is rated at 8.9, making it user-friendly for new restaurants. Yelp Guest Manager, however, has a lower score of 8.3, with some users reporting a steeper learning curve during initial setup.
- Users on G2 report that OpenTable for Restaurants has a strong focus on Product Direction, with a positive score of 8.0, indicating confidence in future updates and features. In contrast, Yelp Guest Manager's score of 7.2 suggests some uncertainty among users regarding its long-term development and enhancements.
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Restaurant Management
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Pricing
Entry-Level Pricing
OpenTable for Restaurants
Basic
$149.00
Per Month
- Tap into the power of OpenTable’s global diner network and seamlessly manage reservations in one easy-to-use, reliable platform.
Yelp Guest Manager
Basic
$99.00
Per Month
For restaurants with newer, growing operations
- Up to 500 booked covers per month
- In-house & online waitlist
- In-house & online reservations
Free Trial
OpenTable for Restaurants
Free Trial is available
Yelp Guest Manager
No trial information availableRatings
Meets Requirements
8.8
211
8.5
38
Ease of Use
8.8
217
8.9
38
Ease of Setup
8.9
163
8.3
7
Ease of Admin
8.9
158
8.1
7
Quality of Support
8.8
200
7.6
29
Has the product been a good partner in doing business?
8.9
158
8.1
8
Product Direction (% positive)
8.0
218
7.2
38
Features by Category
Platform Basics
8.8
96
Not enough data
7.9
94
Not enough data
Back Office
7.6
95
Not enough data
7.5
92
Not enough data
8.4
95
Not enough data
6.2
90
Not enough data
Front of Office
7.0
90
Not enough data
9.4
96
Not enough data
6.0
87
Not enough data
9.6
96
Not enough data
Platform Data
9.0
95
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
OpenTable for Restaurants and Yelp Guest Manager are categorized as Restaurant Reservations
Unique Categories
OpenTable for Restaurants is categorized as Food Delivery and Restaurant Management
Yelp Guest Manager has no unique categories
Reviews
Reviewers' Company Size
OpenTable for Restaurants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yelp Guest Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
56.6%
Hospitality
21.9%
Food & Beverages
12.3%
Entertainment
1.8%
Marketing and Advertising
1.3%
Other
6.1%
Food & Beverages
17.8%
Hospitality
13.3%
Restaurants
11.1%
Information Technology and Services
6.7%
Public Relations and Communications
4.4%
Other
46.7%
Most Helpful Reviews
OpenTable for Restaurants
Most Helpful Favorable Review
Verified User in Restaurants
Ease of use. Good reporting functionality.
Most Helpful Critical Review
Daniell S.
Verified User in Food & Beverages
I don't like how Opentable uses my customer base information to "suggest" my competitors if my reservations are full for the evening, I also don't like that if someone books through my site that they are sent competitive marketing. It may actually be...
Yelp Guest Manager
Most Helpful Favorable Review
Verified User in Hospitality
Ease of the reviews on one spot. Great brand everyone trusts.
Most Helpful Critical Review
Verified User in Health, Wellness and Fitness
Yelp Reservations can be outdated. The menus are not always updated, so as a customer, I am often surprised to see vastly different menus. Secondly, the wait times for a reservation are not consistent with actual wait times. Wrong wait times are...
Verified User in Restaurants
Ease of use. Good reporting functionality.
Verified User in Hospitality
Ease of the reviews on one spot. Great brand everyone trusts.
Daniell S.
Verified User in Food & Beverages
I don't like how Opentable uses my customer base information to "suggest" my competitors if my reservations are full for the evening, I also don't like that if someone books through my site that they are sent competitive marketing. It may actually be...
Verified User in Health, Wellness and Fitness
Yelp Reservations can be outdated. The menus are not always updated, so as a customer, I am often surprised to see vastly different menus. Secondly, the wait times for a reservation are not consistent with actual wait times. Wrong wait times are...
Alternatives
Discussions
Is OpenTable free for restaurants?
1 comment
BP
Not free and they charge per cover so quickly is quite costly over the monthly fee that they charge. Stick with the flat fee and better features of Seven Rooms.Read more
OpenTable for Restaurants has no more discussions with answers
Yelp Guest Manager has no discussions with answers
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