Compare Openfire and Rocket.Chat 
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Mid-Market (50.5% of reviews)
Entry-Level Pricing
No pricing available
Free With One-Time Purchase
Openfire
Star Rating
(14)4.7 out of 5
Market Segments
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about OpenfireRocket.Chat
Star Rating
(333)4.2 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansOpenfire vs Rocket.Chat
When assessing the two solutions, reviewers found Openfire easier to use, set up, and administer. Reviewers also preferred doing business with Openfire overall.
- Reviewers felt that Openfire meets the needs of their business better than Rocket.Chat.
- When comparing quality of ongoing product support, Openfire and Rocket.Chat provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Openfire over Rocket.Chat.
Pricing
Entry-Level Pricing
Openfire
No pricing availableRocket.Chat
Starter
Free
With One-Time Purchase
Everything small teams need to collaborate securely
- Up to 25 users
- Up to 100 monthly active contacts (Omnichannel)
- ALL PREMIUM CAPABILITIES, INCLUDING:
Free Trial
Openfire
No trial information availableRocket.Chat
Free Trial is available
Ratings
Meets Requirements
8.8
14
8.6
272
Ease of Use
8.8
14
8.7
279
Ease of Setup
9.0
10
8.2
124
Ease of Admin
9.2
10
8.3
118
Quality of Support
8.0
9
8.0
228
Has the product been a good partner in doing business?
9.2
8
8.2
106
Product Direction (% positive)
10.0
13
8.4
269
Features by Category
Business Instant Messaging
Not enough data
8.6
161
Not enough data
8.1
172
Not enough data
8.0
162
Business Instant Messaging
Not enough data
7.8
104
Not enough data
7.6
99
Business Instant Messaging
Not enough data
7.8
147
Not enough data
9.0
167
Not enough data
8.5
119
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.4
8
Not enough data
9.8
8
Not enough data
6.9
6
Not enough data
8.1
7
Not enough data
9.5
7
Not enough data
10.0
7
Not enough data
7.6
7
Not enough data
9.3
7
Collaboration Tools
Not enough data
8.5
23
|
Verified
Not enough data
8.3
15
Not enough data
8.5
11
Not enough data
9.1
16
|
Verified
Not enough data
8.9
11
|
Verified
Meeting Coordination
Not enough data
9.1
17
Not enough data
8.6
15
|
Verified
Not enough data
8.7
20
|
Verified
Not enough data
9.0
14
Software Type
Not enough data
8.0
21
|
Verified
Not enough data
9.3
15
|
Verified
Not enough data
8.9
19
|
Verified
Functionality
Not enough data
8.9
58
Not enough data
8.7
52
Not enough data
9.2
62
Support
Not enough data
8.7
56
Not enough data
8.7
59
Not enough data
8.7
52
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.7
106
|
Verified
Not enough data
8.3
120
|
Verified
Not enough data
8.1
77
|
Verified
Not enough data
8.5
107
|
Verified
Not enough data
8.7
47
Internal Use
Not enough data
8.0
107
|
Verified
Not enough data
8.7
92
|
Verified
Not enough data
8.1
79
|
Verified
Not enough data
8.4
77
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
81
|
Verified
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Openfire and Rocket.Chat share no categories
Unique Categories
Openfire is categorized as Other Office
Rocket.Chat is categorized as Business Instant Messaging, HIPAA Compliant Messaging, Communication Platform as a Service, Live Chat, Video Conferencing, and UCaaS Platforms
Reviews
Reviewers' Company Size
Openfire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
42.9%
Computer Software
21.4%
Retail
7.1%
Professional Training & Coaching
7.1%
Outsourcing/Offshoring
7.1%
Other
14.3%
Information Technology and Services
22.9%
Computer Software
14.4%
Hospital & Health Care
4.4%
Marketing and Advertising
3.8%
Education Management
3.4%
Other
51.1%
Most Helpful Reviews
Openfire
Most Helpful Favorable Review
Caio B.
Verified User in Computer Software
Many of the positive points in my tool utilization were the easy and simple integration with various tools, and chief among them is the speed at which messages are reflected in the communication. By also dealing with a tool and open source allows us...
Most Helpful Critical Review
Rocket.Chat
Most Helpful Favorable Review
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Most Helpful Critical Review
Serhii N.
Verified User
UX\UI is bad, Skype or Slack is much better, but some basic functionality doesn't exist. Look slike beta version
Caio B.
Verified User in Computer Software
Many of the positive points in my tool utilization were the easy and simple integration with various tools, and chief among them is the speed at which messages are reflected in the communication. By also dealing with a tool and open source allows us...
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Serhii N.
Verified User
UX\UI is bad, Skype or Slack is much better, but some basic functionality doesn't exist. Look slike beta version
Discussions
Openfire has no discussions with answers
Is is possible to customize the REST Api of Rocket Chat?
2 comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
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