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At a Glance
Nextiva
Nextiva
Star Rating
(3,238)4.5 out of 5
Market Segments
Small-Business (77.7% of reviews)
Information
Entry-Level Pricing
Starting at $20.00 1 User Per Month
Browse all 7 pricing plans
RingEX
RingEX
Star Rating
(1,035)4.1 out of 5
Market Segments
Small-Business (56.9% of reviews)
Information
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that RingEX excels in call management with a score of 8.8, while Nextiva shines in communication management with a perfect score of 9.3, indicating that Nextiva may offer more comprehensive features for managing various communication channels.
  • Reviewers mention that Nextiva's document signature feature is highly rated at 9.6, significantly outperforming RingEX's score of 7.5, suggesting that Nextiva provides a more robust solution for document handling and signing.
  • G2 users highlight that RingEX offers superior screen sharing capabilities with a score of 9.1, while Nextiva's score of 7.8 indicates that users may find RingEX's screen sharing more effective for collaboration.
  • Users on G2 report that Nextiva's quality of support is rated at 9.0, compared to RingEX's 7.9, suggesting that Nextiva may provide a more reliable support experience for users needing assistance.
  • Reviewers say that RingEX's mobile access is rated at 9.1, which is higher than Nextiva's 8.6, indicating that RingEX may offer a better mobile experience for users who need to access the software on the go.
  • Users mention that Nextiva's security and compliance features are rated at 9.0, while RingEX scores 8.4, suggesting that Nextiva may provide a more secure environment for sensitive business communications.
Pricing
Entry-Level Pricing
Nextiva
Digital
Starting at $20.00
1 User Per Month
Browse all 7 pricing plans
RingEX
Core
$30.00
1 User Per Month
Browse all 3 pricing plans
Free Trial
Nextiva
No trial information available
RingEX
Free Trial is available
Ratings
Meets Requirements
9.0
2,601
8.8
855
Ease of Use
8.7
2,633
8.5
869
Ease of Setup
8.3
1,920
8.1
481
Ease of Admin
8.5
1,887
8.3
437
Quality of Support
9.0
2,587
7.9
760
Has the product been a good partner in doing business?
8.8
1,867
8.1
429
Product Direction (% positive)
8.3
2,489
7.6
839
Features by Category
Not enough data
8.7
1,166
Documents
Not enough data
7.9
126
Not enough data
7.4
120
Not enough data
8.2
127
Sending
Not enough data
9.1
140
Not enough data
9.3
137
Not enough data
8.9
125
Not enough data
9.2
129
Not enough data
8.9
131
Not enough data
9.2
131
Not enough data
8.5
623
Host Tools
Not enough data
8.4
64
Not enough data
8.6
69
Not enough data
9.0
79
Attendee Tools
Not enough data
8.7
73
Not enough data
8.9
73
Not enough data
8.1
56
Post-Event Tools
Not enough data
8.5
53
Not enough data
8.4
55
Integrations
Not enough data
8.2
47
Not enough data
8.5
54
8.4
2,164
Not enough data
Channels
9.3
133
Not enough data
8.1
122
Not enough data
7.9
121
Not enough data
8.2
125
Not enough data
8.1
117
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.6
120
Not enough data
8.5
121
Not enough data
8.7
121
Not enough data
8.1
120
Not enough data
8.1
119
Not enough data
8.2
122
Not enough data
8.3
119
Not enough data
8.2
115
Not enough data
Administrative
8.2
119
Not enough data
9.1
122
Not enough data
8.9
121
Not enough data
8.3
116
Not enough data
8.0
111
Not enough data
Not enough data
9.0
1,722
Collaboration Tools
Not enough data
9.1
215
Not enough data
9.0
106
Not enough data
8.6
80
Not enough data
8.9
103
Not enough data
9.1
87
Meeting Coordination
Not enough data
8.8
206
Not enough data
9.0
198
Not enough data
8.9
188
Not enough data
9.0
109
Software Type
Not enough data
8.9
204
Not enough data
8.9
105
Not enough data
9.2
121
Call Center Infrastructure (CCI)Hide 12 FeaturesShow 12 Features
8.6
6,104
8.6
1,893
Platform
8.0
430
8.1
155
8.6
628
9.0
184
8.6
547
8.6
173
8.9
654
8.9
180
8.8
569
8.7
172
8.3
464
8.4
165
8.6
567
8.6
172
Generative AI
Feature Not Available
Feature Not Available
Workforce Management
8.7
571
8.7
173
8.7
531
8.5
169
Administrative
8.6
557
8.7
176
8.6
586
8.5
174
8.9
143
8.6
310
Basic Communication - Cloud PBX
9.3
15
8.8
33
8.7
14
8.8
32
9.3
14
8.9
32
7.9
12
7.8
31
8.3
14
9.0
32
9.0
15
8.7
31
Advanced Features - Cloud PBX
9.0
15
8.5
28
9.2
15
8.4
30
9.1
15
8.3
30
9.2
14
8.9
31
Basic Communication
9.2
1510
|
Verified
9.0
360
|
Verified
7.9
792
|
Verified
8.2
270
|
Verified
8.3
933
|
Verified
8.7
292
|
Verified
7.8
731
8.2
245
|
Verified
8.6
1045
|
Verified
8.5
301
|
Verified
9.2
1227
|
Verified
9.0
308
|
Verified
Access
8.0
804
8.2
268
|
Verified
8.1
795
8.3
279
|
Verified
8.5
929
|
Verified
8.6
303
Advanced Features
8.3
1064
|
Verified
8.2
317
8.6
1124
|
Verified
8.4
281
|
Verified
9.1
1362
9.1
334
|
Verified
8.7
1,067
8.3
328
Extensions
8.4
131
|
Verified
8.5
39
|
Verified
9.1
139
|
Verified
8.5
41
|
Verified
8.8
129
|
Verified
Feature Not Available
Features
9.1
155
|
Verified
8.6
44
|
Verified
8.7
130
8.0
39
|
Verified
8.3
121
|
Verified
8.3
43
|
Verified
8.9
136
|
Verified
8.3
41
|
Verified
8.4
126
|
Verified
8.5
42
|
Verified
Feature Not Available
7.9
39
Categories
Categories
Shared Categories
Nextiva
Nextiva
RingEX
RingEX
Nextiva and RingEX are categorized as UCaaS Platforms, VoIP, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Unique Categories
Nextiva
Nextiva is categorized as Contact Center
RingEX
RingEX is categorized as Online Fax, Webinar, and Video Conferencing
Reviews
Reviewers' Company Size
Nextiva
Nextiva
Small-Business(50 or fewer emp.)
77.7%
Mid-Market(51-1000 emp.)
21.1%
Enterprise(> 1000 emp.)
1.2%
RingEX
RingEX
Small-Business(50 or fewer emp.)
56.9%
Mid-Market(51-1000 emp.)
35.6%
Enterprise(> 1000 emp.)
7.5%
Reviewers' Industry
Nextiva
Nextiva
Hospital & Health Care
5.9%
Insurance
5.6%
Construction
5.3%
Financial Services
4.5%
Real Estate
4.1%
Other
74.7%
RingEX
RingEX
Computer Software
11.5%
Financial Services
5.2%
Information Technology and Services
5.1%
Marketing and Advertising
5.0%
Insurance
4.4%
Other
69.0%
Most Helpful Reviews
Nextiva
Nextiva
Most Helpful Favorable Review
Verified User in Automotive
GA
Verified User in Automotive

We’re plugging our gaps, removing inefficiencies and growing considerably as a result. There have been so many benefits but ultimately it’s been about maximizing what we have and we’re now best equip to do this with everything we have coming out of NextOS....

Most Helpful Critical Review
WD
Windy D.
Verified User in Public Relations and Communications

This service is glitchy and frustrating at EVERY turn. From the transfer of our numbers from our previous provider to the day-to-day functionality of the mobile app. There has hardly been a single week that has gone by where something has not gone wrong....

RingEX
RingEX
Most Helpful Favorable Review
Seth J.
SJ
Seth J.
Verified User in Pharmaceuticals

The most liked aspect, for me, is that they have a mobile application.This platform makes it very east for me to handle almost all of the aspects of my job in one place. Its very handy and helpful when on the go and need a lot of your information in one spot.

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...

Alternatives
Nextiva
Nextiva Alternatives
3CX
3CX
Add 3CX
8x8 Work
8x8 Work
Add 8x8 Work
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
Aircall
Aircall
Add Aircall
RingEX
RingEX Alternatives
3CX
3CX
Add 3CX
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
8x8 Work
8x8 Work
Add 8x8 Work
Webex Calling
Webex Calling
Add Webex Calling
Discussions
Nextiva
Nextiva Discussions
What does nextiva do?
3 comments
Steven C.
SC
The text appears to be in English and does not require translation. It refers to "Phone Systems for business," which suggests a topic related to...Read more
What is VoIP feature?
3 comments
Jorge B.
JB
Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more
If we need more lines in the future as our business grows, do we have to purchase new phones as well?
2 comments
RW
Julianne, the answer depends on your current phones and service package with Nextiva. We have multiple numbers configured to ring one or more phones as well...Read more
RingEX
RingEX Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 comments
Amit G.
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost. All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
Nextiva
Nextiva
Optimized for quick response
RingEX
RingEX
Optimized for quick response