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Compare Nexthink and Riverbed NPM

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At a Glance
Nexthink
Nexthink
Star Rating
(293)4.6 out of 5
Market Segments
Enterprise (85.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Nexthink
Riverbed NPM
Riverbed NPM
Star Rating
(14)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Riverbed NPM
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Riverbed NPM excels in real-time monitoring with a score of 8.1, providing comprehensive insights into network performance, while Nexthink's score of 8.6 in digital experience score indicates a strong focus on user experience and satisfaction.
  • Reviewers mention that Riverbed NPM's network automation capabilities are robust, scoring 8.5, which helps streamline network management tasks, whereas Nexthink's multi-cloud management feature, with a score of 7.7, may not be as comprehensive for users managing diverse cloud environments.
  • G2 users highlight Riverbed NPM's quality of support with a score of 9.0, indicating a strong partnership in business, while Nexthink's support, although slightly higher at 9.1, is noted for being less responsive in urgent situations.
  • Users on G2 report that Riverbed NPM's performance monitoring features, scoring 8.8, provide detailed insights into network traffic and issues, while Nexthink's application performance monitoring is praised for its ability to identify application issues effectively, but lacks the depth of Riverbed's analysis.
  • Reviewers say that Riverbed NPM's alerting system, with a score of 8.4, is highly customizable, allowing users to set specific thresholds, while Nexthink's alerting features are noted for being user-friendly but less flexible in terms of customization.
  • Users report that Riverbed NPM shines in network asset mapping, providing a clear visual representation of network components, while Nexthink's feedback feature, scoring 8.6, is appreciated for gathering user insights but may not offer the same level of detail in asset management.
Pricing
Entry-Level Pricing
Nexthink
No pricing available
Riverbed NPM
No pricing available
Free Trial
Nexthink
Free Trial is available
Riverbed NPM
No trial information available
Ratings
Meets Requirements
8.7
213
9.0
14
Ease of Use
8.4
213
8.1
14
Ease of Setup
8.3
176
8.0
5
Ease of Admin
8.4
186
8.3
5
Quality of Support
9.1
208
9.0
13
Has the product been a good partner in doing business?
9.3
186
9.7
5
Product Direction (% positive)
9.5
205
10.0
14
Features by Category
Not enough data
Not enough data
Network
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Infrastructure MonitoringHide 10 FeaturesShow 10 Features
8.0
429
Not enough data
Monitoring
8.5
49
Not enough data
7.1
42
Not enough data
7.0
38
Not enough data
8.2
45
Not enough data
Administration
8.4
47
Not enough data
7.7
35
Not enough data
8.5
42
Not enough data
Analysis
8.6
47
Not enough data
8.6
48
Not enough data
7.1
36
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
8.4
1,953
Not enough data
Experience
8.8
160
Not enough data
8.6
164
Not enough data
Management
8.6
170
Not enough data
8.4
165
Not enough data
7.0
144
Not enough data
8.6
167
Not enough data
8.5
163
Not enough data
Performance
8.8
168
Not enough data
8.5
158
Not enough data
8.8
167
Not enough data
8.1
164
Not enough data
8.4
163
Not enough data
Network Management ToolsHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Store AppsHide 2 FeaturesShow 2 Features
8.5
51
Not enough data
ServiceNow Apps
8.5
25
Not enough data
8.5
26
Not enough data
Categories
Categories
Shared Categories
Nexthink
Nexthink
Riverbed NPM
Riverbed NPM
Nexthink and Riverbed NPM are categorized as Cloud Infrastructure Monitoring
Reviews
Reviewers' Company Size
Nexthink
Nexthink
Small-Business(50 or fewer emp.)
4.8%
Mid-Market(51-1000 emp.)
9.5%
Enterprise(> 1000 emp.)
85.7%
Riverbed NPM
Riverbed NPM
Small-Business(50 or fewer emp.)
14.3%
Mid-Market(51-1000 emp.)
42.9%
Enterprise(> 1000 emp.)
42.9%
Reviewers' Industry
Nexthink
Nexthink
Information Technology and Services
19.0%
Financial Services
6.3%
Oil & Energy
4.8%
Banking
4.8%
Insurance
3.6%
Other
61.5%
Riverbed NPM
Riverbed NPM
Retail
14.3%
Computer Software
14.3%
Telecommunications
7.1%
Medical Devices
7.1%
Media Production
7.1%
Other
50.0%
Most Helpful Reviews
Nexthink
Nexthink
Most Helpful Favorable Review
Verified User
G
Verified User in Computer & Network Security

The analytics module is Nexthink's main product and allows data to be fed back in a time line. Support teams will appreciate the product because in many cases, Nexthink facilitates the investigation by targeting the anomalies in question. e.g. : an agent...

Most Helpful Critical Review
Verified User
G
Verified User in Legal Services

What appears to be a good product is just a beta version of something not thought through. After a few months of using it reveals all its flaws and weaknesses. Lack of useful metrics, loose and inconsistent data model, limited functionalities which...

Riverbed NPM
Riverbed NPM
Most Helpful Favorable Review
Verified User in Telecommunications
GT
Verified User in Telecommunications

SteelCentral Packet Analyzer is an powerful tool for network packet analysis, a good supplementary of Wireshark if you have to deal with big size capture files larger than 2Gbytes. SteelCentral Packet Analyzer runs very fast and easy to use if you have some...

Most Helpful Critical Review
SF
Samule F.
Verified User in Insurance

I found it costly and I was compelled to pay a high price in order to get the advantage of the full package. No doubt the full bundle contains excellent sets but the full package is really expensive to afford.

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Discussions
Nexthink
Nexthink Discussions
What is the best way to automate categories and metrics update (API, NXQL,...)?
2 comments
CS
The text provided is in English and does not require translation.Read more
Is it plan to have the new VMware Horizon session and host "metrics" be available for Windows 8.1? It will be very useful to help us during this Covid/home office period before migrating to Windows 10.
1 comment
Irwin H.
IH
Hi Florian- We are not planning to support Windows 8.1 images in the Horizon VM. We currently support troubleshooting VDI and SBC desktops and apps on...Read more
When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?
1 comment
Irwin H.
IH
Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know.Read more
Riverbed NPM
Riverbed NPM Discussions
Monty the Mongoose crying
Riverbed NPM has no discussions with answers