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- Whatfix
- Nexthink Adopt (Formerly Applearn Adopt)-vs-Whatfix
Compare Nexthink Adopt (Formerly Applearn Adopt) and Whatfix 
At a Glance
Market Segments
Enterprise (76.4% of reviews)
Enterprise (41.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Nexthink Adopt (Formerly Applearn Adopt)
Star Rating
(55)4.5 out of 5
Market Segments
Enterprise (76.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Nexthink Adopt (Formerly Applearn Adopt)Whatfix
Star Rating
(358)4.6 out of 5
Market Segments
Enterprise (41.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Whatfix excels in its Quality of Support, scoring a remarkable 9.7, while Nexthink Adopt follows closely with a score of 9.4. Reviewers mention that Whatfix's support team is highly responsive and knowledgeable, making it a reliable partner for businesses.
- Reviewers mention that Whatfix offers a superior Self-Service Experience, particularly with its Knowledge Base and Searchable Articles, scoring 8.9 and 8.8 respectively. In contrast, Nexthink Adopt's scores in these areas are lower, indicating that users may find Whatfix's resources more comprehensive and easier to navigate.
- Users on G2 highlight that Whatfix's Walkthrough Type features, especially the Text Bubble Walkthroughs, received a high score of 9.0, which reviewers say enhances user engagement. Nexthink Adopt's Text Bubble Walkthroughs scored lower at 8.8, suggesting that Whatfix may provide a more effective onboarding experience.
- G2 users report that Whatfix's User Segmentation feature scored 8.2, while Nexthink Adopt outperformed with a score of 8.8. Reviewers mention that Nexthink Adopt's segmentation capabilities allow for more tailored user experiences, which can be crucial for targeted training and support.
- Users say that Whatfix's Product Direction is highly rated at 9.7, indicating strong confidence in its future development. In contrast, Nexthink Adopt's score of 8.2 suggests that some users may have concerns about its long-term roadmap and feature enhancements.
- Reviewers mention that Nexthink Adopt shines in Data Analysis with a score of 9.2, outperforming Whatfix's 8.1. Users report that Nexthink Adopt provides more robust analytics tools, allowing businesses to gain deeper insights into user behavior and product usage.
Featured Products
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Product Fruits
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Digital Adoption Platform
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Pricing
Entry-Level Pricing
Nexthink Adopt (Formerly Applearn Adopt)
No pricing availableWhatfix
No pricing availableFree Trial
Nexthink Adopt (Formerly Applearn Adopt)
No trial information availableWhatfix
Free Trial is available
Ratings
Meets Requirements
8.3
30
8.9
277
Ease of Use
8.8
30
8.7
278
Ease of Setup
8.3
27
8.2
232
Ease of Admin
8.8
28
8.5
236
Quality of Support
9.4
32
9.7
278
Has the product been a good partner in doing business?
9.3
28
9.5
235
Product Direction (% positive)
8.2
26
9.7
264
Features by Category
User Analysis
7.5
6
8.2
109
9.2
10
8.1
127
User Support
8.8
12
8.2
120
8.8
10
8.1
98
8.8
8
8.1
100
Walkthrough Type
8.1
14
8.7
123
8.8
12
9.0
144
Product Analytics
Not enough data
8.0
38
Not enough data
8.2
38
Not enough data
7.9
34
Not enough data
7.8
35
Feature Not Available
7.7
35
Not enough data
7.2
29
Not enough data
7.3
26
Not enough data
7.8
33
Generative AI
Feature Not Available
Feature Not Available
Self-Service Experience
Not enough data
8.9
124
Not enough data
8.8
120
Feature Not Available
8.4
74
Not enough data
7.1
49
Not enough data
8.3
64
Self-Service Platform
9.3
5
8.6
69
Not enough data
8.3
67
Not enough data
7.9
58
Not enough data
8.1
69
Categories
Categories
Shared Categories
Nexthink Adopt (Formerly Applearn Adopt) and Whatfix are categorized as Product Analytics, Digital Adoption Platform, and Customer Self-Service
Unique Categories
Nexthink Adopt (Formerly Applearn Adopt) has no unique categories
Whatfix is categorized as SAP Store
Reviews
Reviewers' Company Size
Nexthink Adopt (Formerly Applearn Adopt)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Tobacco
7.3%
Outsourcing/Offshoring
7.3%
Management Consulting
5.5%
Higher Education
5.5%
Airlines/Aviation
5.5%
Other
69.1%
Computer Software
17.0%
Information Technology and Services
12.9%
Insurance
3.7%
Telecommunications
3.4%
Financial Services
3.4%
Other
59.5%
Most Helpful Reviews
Nexthink Adopt (Formerly Applearn Adopt)
Most Helpful Favorable Review
Gabriela R.
Verified User in Tobacco
It is a very user-oriented and easy-to-use feature. From an user perspective, it is very well welcomed. The display is very professional and extremely easy to access, having a lot of options for content view, search, etc.
Most Helpful Critical Review
Verified User in Tobacco
Don't like that you can't have an overview of the separate categories from your media settings. For example, if I have media for Poland in Polish, I'd like to be able to visualise this somewhere within Adopt. Right now you can only access each media item...
Whatfix
Most Helpful Favorable Review
Philip K.
Verified User in Banking
The WhatFix solution incorporates directly into Salesforce for a good user engagement. The support team is always available and willing to hop on a call to discuss any issues
Most Helpful Critical Review
Bryson T.
Verified User in Real Estate
We were promised a lot of features that weren’t as easy to use as they made it seem when we signed up.
Gabriela R.
Verified User in Tobacco
It is a very user-oriented and easy-to-use feature. From an user perspective, it is very well welcomed. The display is very professional and extremely easy to access, having a lot of options for content view, search, etc.
Philip K.
Verified User in Banking
The WhatFix solution incorporates directly into Salesforce for a good user engagement. The support team is always available and willing to hop on a call to discuss any issues
Verified User in Tobacco
Don't like that you can't have an overview of the separate categories from your media settings. For example, if I have media for Poland in Polish, I'd like to be able to visualise this somewhere within Adopt. Right now you can only access each media item...
Bryson T.
Verified User in Real Estate
We were promised a lot of features that weren’t as easy to use as they made it seem when we signed up.
Discussions
What is a digital adoption platform?
1 comment
GF
A digital adoption platform (DAP) is a software solution designed to help users adopt and fully utilize digital tools and applications. It provides on-screen...Read more
What is the digital adoption process?
1 comment
GF
Digital Adoption is the process by which users learn to leverage new or existing technology to its fullest potential and derive maximum value from a digital...Read more
Nexthink Adopt (Formerly Applearn Adopt) has no more discussions with answers
What does Whatfix do?
3 comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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