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- New Relic One Software
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- New Relic One Software-vs-Sematext Cloud
Compare New Relic One Software and Sematext Cloud 
At a Glance
Market Segments
Mid-Market (42.6% of reviews)
Small-Business (44.7% of reviews)
Entry-Level Pricing
$0.00
Starting at $0.00 Per Month
New Relic
Star Rating
(482)4.4 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSematext Cloud
Star Rating
(38)4.7 out of 5
Market Segments
Small-Business (44.7% of reviews)
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sematext Cloud excels in Ease of Use with a score of 9.3, while New Relic falls behind with a score of 8.2. Reviewers mention that Sematext's intuitive interface makes it easier for teams to adopt and utilize the software effectively.
- Reviewers mention that Sematext Cloud offers superior Quality of Support with a score of 9.4 compared to New Relic's 8.4. Users on G2 highlight the responsiveness and helpfulness of Sematext's support team, which enhances the overall user experience.
- G2 users indicate that Sematext Cloud shines in Real-Time Monitoring with a perfect score of 10.0, while New Relic scores 8.8. Users report that Sematext provides immediate insights into system performance, which is crucial for proactive management.
- Users say that Sematext Cloud's Alerting features are more robust, scoring 9.8 compared to New Relic's 8.6. Reviewers mention that Sematext's multi-channel alerting capabilities ensure that critical notifications are received promptly across various platforms.
- Reviewers mention that New Relic has a slight edge in Data Visualization with a score of 9.1, while Sematext Cloud scores 9.0. Users appreciate New Relic's visually appealing dashboards that make data interpretation easier, although Sematext's visualizations are still highly functional.
- Users on G2 report that Sematext Cloud's Performance Monitoring capabilities are highly rated at 9.8, while New Relic scores 9.1. Reviewers highlight Sematext's ability to provide detailed performance baselines and proactive identification of issues, which is essential for maintaining optimal system performance.
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Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Sematext Cloud
Logs
Starting at $0.00
Per Month
1-150 GB/day | 7 days - 1 year retention
- Searching & Filtering
- Elasticsearch API
- Kibana Integration
Free Trial
New Relic
Free Trial is available
Sematext Cloud
Free Trial is available
Ratings
Meets Requirements
8.8
405
9.1
27
Ease of Use
8.2
407
9.3
28
Ease of Setup
8.5
187
9.0
22
Ease of Admin
8.4
175
9.2
22
Quality of Support
8.4
349
9.4
26
Has the product been a good partner in doing business?
8.5
168
9.5
22
Product Direction (% positive)
8.3
400
9.6
26
Features by Category
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.7
10
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
Management
8.3
8
Not enough data
9.0
10
Not enough data
7.8
9
Feature Not Available
Performance
9.8
9
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.8
9
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
58
9.0
7
8.6
60
Not enough data
8.7
55
9.3
5
8.8
58
10.0
5
Administration
8.5
56
9.7
5
8.4
52
Not enough data
8.4
48
Not enough data
Analysis
8.4
58
8.3
7
9.1
60
9.0
7
7.5
49
Feature Not Available
Monitoring
9.5
52
Not enough data
9.3
51
Not enough data
9.1
39
Not enough data
Management Tools
8.8
36
Not enough data
9.4
42
Not enough data
9.0
40
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
9.8
9
Not enough data
10.0
8
Not enough data
9.7
12
Not enough data
Issue Resolution
9.2
12
Not enough data
9.4
12
Not enough data
9.5
10
Not enough data
Management
9.5
13
Not enough data
9.6
13
Not enough data
9.4
13
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Visibility
9.0
55
9.3
5
9.1
55
8.7
5
8.8
54
8.0
5
Monitoring and Management
8.3
50
Not enough data
8.9
54
Not enough data
9.0
55
Not enough data
Visibility
9.0
66
10.0
6
9.1
64
9.7
6
9.0
65
9.3
5
Monitoring and Management
8.7
60
9.3
5
8.2
59
Not enough data
8.6
62
9.3
5
8.7
66
9.7
5
8.9
63
Not enough data
8.9
62
Not enough data
Cloud environment support
9.0
51
Not enough data
8.2
47
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.8
35
Not enough data
9.0
29
Not enough data
7.8
29
Not enough data
8.3
28
Not enough data
Analysis
8.6
30
Not enough data
8.7
32
Not enough data
8.9
36
8.3
5
8.8
36
8.3
5
9.2
36
8.7
5
8.8
32
Not enough data
Visualization
9.3
39
8.3
5
8.7
33
7.3
5
Monitoring
8.8
95
9.2
6
8.9
96
9.4
6
9.1
97
9.8
7
7.4
70
Not enough data
8.6
85
Not enough data
Response
8.9
99
9.8
7
8.8
94
9.3
7
8.4
84
Not enough data
Performance
8.3
81
Not enough data
8.3
76
9.0
5
Functionality
8.6
83
9.0
5
8.1
76
Not enough data
7.7
72
Not enough data
8.6
83
9.0
5
Alerts management
7.8
24
Not enough data
7.7
25
Not enough data
8.7
26
Not enough data
Monitoring
8.3
26
Not enough data
9.2
26
Not enough data
8.2
26
Feature Not Available
8.9
26
Feature Not Available
Automation
7.6
25
Feature Not Available
8.0
26
Feature Not Available
Analysis
8.1
25
Not enough data
8.1
26
Not enough data
8.7
26
Not enough data
7.9
25
Not enough data
Issue Resolution
7.9
26
Not enough data
7.9
26
Not enough data
8.3
26
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
New Relic and Sematext Cloud are categorized as Server Monitoring, Log Monitoring, Digital Experience Monitoring (DEM), Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Log Analysis, Application Performance Monitoring (APM), and Observability Solution Suites
Unique Categories
New Relic is categorized as AIOps Platforms and Incident Management
Sematext Cloud is categorized as Enterprise Monitoring, Database Monitoring, Website Monitoring, and Network Monitoring
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sematext Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.2%
Computer Software
18.6%
Internet
9.4%
Financial Services
3.6%
Retail
2.6%
Other
41.5%
Information Technology and Services
21.1%
Health, Wellness and Fitness
7.9%
Computer Software
7.9%
Computer & Network Security
7.9%
Program Development
5.3%
Other
50.0%
Most Helpful Reviews
New Relic
Most Helpful Favorable Review
Verified User in Internet
Having living, up to the minute graphs describing the health of my web application. Receiving alerts for errors and other failure events.
Most Helpful Critical Review
Cody F.
Verified User in Automotive
Costs rise exponentially with large scale applications. New Relic recently changed their pricing structure resulting in our bill tripling.
Sematext Cloud
Most Helpful Favorable Review
Verified User in Insurance
I like the simple approach how system is designed. The interface view and functionality
Most Helpful Critical Review
Rizwan A.
Verified User in Computer & Network Security
The pricing structure is a little bit costly. Needs more integrations with security tools. Lack of time to sync the details of application deployment to sematext.
Verified User in Internet
Having living, up to the minute graphs describing the health of my web application. Receiving alerts for errors and other failure events.
Verified User in Insurance
I like the simple approach how system is designed. The interface view and functionality
Cody F.
Verified User in Automotive
Costs rise exponentially with large scale applications. New Relic recently changed their pricing structure resulting in our bill tripling.
Rizwan A.
Verified User in Computer & Network Security
The pricing structure is a little bit costly. Needs more integrations with security tools. Lack of time to sync the details of application deployment to sematext.
Discussions
What is full stack visibility?
2 comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
Sematext Cloud has no discussions with answers
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