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Compare Netcore Customer Engagement Platform and Wati 
Netcore Customer Engagement Platform
Optimized for quick response
At a Glance
Market Segments
Mid-Market (47.9% of reviews)
Small-Business (78.2% of reviews)
Entry-Level Pricing
Free 10000 Monthly Active Users (MAU) Per Month
Contact Us
Netcore Customer Engagement Platform
Star Rating
(554)4.5 out of 5
Market Segments
Mid-Market (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Monthly Active Users (MAU) Per Month
Browse all 3 pricing plansWati
Star Rating
(453)4.6 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that the Netcore Customer Engagement Platform excels in its powerful omnichannel reach and AI-native personalization features, making it a strong choice for businesses looking to enhance their marketing automation capabilities. Users appreciate the platform's ability to deliver real-time analytics and behavioral insights, which help in making informed decisions.
- Users say that Wati stands out for its user-friendly interface, which simplifies customer communication on WhatsApp. Reviewers highlight how the platform enables quick replies and efficient chat management, making it easier to provide better customer support.
- According to verified reviews, both platforms offer solid support, but Netcore receives higher praise for its quality of support, with users noting that the team is responsive and helpful in day-to-day operations. This can be a significant advantage for businesses that require ongoing assistance.
- Reviewers mention that Wati has a slight edge in ease of use, with many users finding the setup process straightforward and guided. This can be particularly beneficial for small businesses that may not have extensive technical resources.
- G2 reviewers highlight that while Netcore has a strong focus on marketing automation, it may not be as tailored for small businesses compared to Wati, which is designed with small business needs in mind. This difference in target audience can influence the overall user experience and satisfaction.
- Users appreciate that both platforms offer robust messaging capabilities, but Wati excels in two-way messaging and transactional messages, which are crucial for businesses looking to engage customers interactively. This feature set can enhance customer relationships and drive engagement.
Pricing
Entry-Level Pricing
Netcore Customer Engagement Platform
Startup Plan
Free
10000 Monthly Active Users (MAU) Per Month
The startup package is specially designed, keeping the limitations of early-stage startups in mind, whether they prefer no-code tools or want affordable prices--all while still delivering an intelligent customer experience so they can succeed big time!
- Deep Segmentation, User Analytics, Unlimited User Journeys, Unlimited App Push Notifications, Unlimited Web Push Notifications
- 100,000 Emails Free Per Month, App Nudges & Contextual Walkthroughs, A/B Testing, Rule Based Website Personalization For D2C, Recommendations & Recently Viewed Widgets For D2C
- 24/7 Email Support, Onboarding Support, Scheduled Office Hours, Paid Add On - Emails, WhatsApp, SMS
Wati
Growth
Contact Us
Send WhatsApp messages to thousands of users in one click to improve reach.
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month
Free Trial
Netcore Customer Engagement Platform
No trial information availableWati
Free Trial is available
Ratings
Meets Requirements
8.7
485
8.9
351
Ease of Use
8.9
490
9.2
360
Ease of Setup
8.8
338
9.0
322
Ease of Admin
8.9
152
9.1
270
Quality of Support
9.0
483
8.6
343
Has the product been a good partner in doing business?
9.1
155
9.1
266
Product Direction (% positive)
9.5
475
9.3
331
Features by Category
Email Marketing
8.9
224
Not enough data
9.0
217
Not enough data
8.9
215
Not enough data
8.5
212
Not enough data
Online Marketing
8.4
195
Not enough data
8.4
201
Not enough data
8.7
209
Not enough data
8.6
202
Not enough data
Feature Not Available
Not enough data
Lead Management
8.6
195
Not enough data
8.6
197
Not enough data
8.9
209
Not enough data
8.3
188
Not enough data
8.4
189
Not enough data
8.5
199
Not enough data
8.4
187
Not enough data
8.3
188
Not enough data
Campaign Management
8.6
211
Not enough data
8.2
203
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
8.8
211
Not enough data
8.4
201
Not enough data
8.4
203
Not enough data
8.2
188
Not enough data
7.4
180
Not enough data
Platform
8.5
184
Not enough data
8.5
180
Not enough data
8.7
186
Not enough data
8.1
170
Not enough data
8.2
176
Not enough data
8.5
175
Not enough data
8.4
167
Not enough data
Agentic AI - Marketing Automation
8.4
46
Not enough data
8.6
45
Not enough data
8.6
45
Not enough data
8.6
45
Not enough data
8.6
45
Not enough data
8.8
46
Not enough data
Integration
8.4
190
Not enough data
8.4
188
Not enough data
8.1
178
Not enough data
User Identification
8.5
42
Not enough data
9.0
44
Not enough data
8.0
42
Not enough data
Tracking & Reporting
8.9
41
Not enough data
8.9
42
Not enough data
8.8
41
Not enough data
9.2
43
Not enough data
8.8
40
Not enough data
9.0
42
Not enough data
Metrics
8.9
42
Not enough data
8.5
42
Not enough data
9.1
43
Not enough data
8.6
39
Not enough data
8.7
41
Not enough data
Visitor Behavior
8.8
63
Not enough data
8.8
61
Not enough data
Feature Not Available
Not enough data
Templates
8.2
60
Not enough data
8.7
60
Not enough data
8.5
63
Not enough data
Personalization
8.7
60
Not enough data
8.4
61
Not enough data
8.8
58
Not enough data
8.3
58
Not enough data
8.5
56
Not enough data
8.8
56
Not enough data
8.4
59
Not enough data
9.1
62
Not enough data
Multichannel
8.9
60
Not enough data
8.9
62
Not enough data
8.8
60
Not enough data
Administration
9.1
58
Not enough data
8.9
57
Not enough data
9.0
58
Not enough data
8.9
57
Not enough data
Agentic AI - E-Commerce Personalization
9.2
17
Not enough data
9.4
16
Not enough data
User Analysis
8.7
47
Not enough data
8.7
46
Not enough data
User Support
8.9
46
Not enough data
8.8
43
Not enough data
9.0
42
Not enough data
Walkthrough Type
8.4
42
Not enough data
Feature Not Available
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Campaigns
8.5
135
Not enough data
8.9
144
Not enough data
8.6
139
Not enough data
8.8
140
Not enough data
8.7
140
Not enough data
Analytics
8.7
145
Not enough data
8.4
137
Not enough data
Optimization
8.4
138
Not enough data
8.7
141
Not enough data
8.5
140
Not enough data
8.3
133
Not enough data
Agentic AI - Push Notification
8.6
18
Not enough data
8.3
16
Not enough data
8.3
17
Not enough data
Segmentation
8.5
26
Not enough data
8.5
24
Not enough data
Targeting
8.8
24
Not enough data
8.1
24
Not enough data
Triggered Content
8.7
23
Not enough data
9.0
25
Not enough data
9.0
24
Not enough data
Personalized Content
8.3
24
Not enough data
8.3
22
Not enough data
8.4
24
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.9
94
Not enough data
8.1
84
Not enough data
8.4
88
Not enough data
8.1
87
Not enough data
8.4
86
Not enough data
7.8
80
Not enough data
8.5
85
Not enough data
8.7
83
Not enough data
SMS Platform
8.5
85
Not enough data
8.8
88
Not enough data
7.7
82
Not enough data
7.7
82
Not enough data
7.9
82
Not enough data
8.5
83
Not enough data
Agentic AI - SMS Marketing
8.1
9
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.4
9
Not enough data
9.6
9
Not enough data
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.7
153
Not enough data
7.9
153
Not enough data
8.6
165
Not enough data
8.4
153
Not enough data
8.7
155
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Sourcing
8.2
63
Not enough data
8.3
62
Not enough data
8.4
63
Not enough data
8.3
61
Not enough data
Intelligence
8.3
61
Not enough data
7.6
59
Not enough data
8.2
59
Not enough data
Functionality
8.9
17
Not enough data
9.0
17
Not enough data
9.1
16
Not enough data
9.0
17
Not enough data
Management
8.7
17
Not enough data
8.7
15
Not enough data
9.5
16
Not enough data
9.4
16
Not enough data
Platform Basics
8.5
79
Not enough data
8.3
81
Not enough data
8.6
82
Not enough data
8.3
77
Not enough data
8.5
79
Not enough data
Agentic AI - Customer Journey Mapping
9.2
16
Not enough data
Platform Basics
8.9
96
Not enough data
8.8
99
Not enough data
Platform Data
8.7
96
Not enough data
8.4
95
Not enough data
8.6
99
Not enough data
8.7
94
Not enough data
Platform Additional Functionality
8.7
95
Not enough data
8.5
94
Not enough data
8.4
93
Not enough data
Agentic AI - Customer Journey Analytics
7.8
23
Not enough data
7.9
21
Not enough data
8.3
21
Not enough data
8.1
21
Not enough data
Functionality
Not enough data
8.8
130
Not enough data
8.6
118
Not enough data
8.5
114
Support
Not enough data
8.6
120
Not enough data
8.3
115
Not enough data
8.6
128
Responses
Not enough data
8.6
172
Not enough data
8.8
168
Not enough data
8.7
165
Not enough data
8.6
160
Not enough data
8.5
154
Platform
Not enough data
8.7
163
Not enough data
8.8
141
Not enough data
8.4
160
Not enough data
8.0
160
Not enough data
Feature Not Available
Not enough data
8.7
150
Not enough data
8.6
151
Generative AI
Not enough data
7.3
96
Not enough data
Feature Not Available
Messaging Channels
9.1
16
7.4
44
9.4
17
Feature Not Available
7.4
15
7.1
46
7.6
17
9.1
66
Administration
9.2
17
9.2
66
8.5
16
9.0
63
9.4
14
8.4
59
8.2
14
8.7
66
Computing
8.3
126
Not enough data
8.1
127
Not enough data
8.5
128
Not enough data
Experimental Design
8.5
124
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
8.8
126
Not enough data
8.2
119
Not enough data
Agentic AI - A/B Testing
9.0
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
9.0
15
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.3(won by default)
55
Not enough data
8.5(won by default)
56
Not enough data
8.5(won by default)
54
Channels
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
56
Not enough data
8.6(won by default)
59
Not enough data
7.7(won by default)
50
Not enough data
8.5(won by default)
51
Insight
Not enough data
8.0(won by default)
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
WhatsApp Messaging - WhatsApp Marketing
8.4
28
9.1
89
8.3
29
9.4
90
8.3
28
9.2
87
8.5
28
9.0
86
8.8
28
9.1
86
8.4
27
9.2
88
WhatsApp Business Platform - WhatsApp Marketing
8.6
28
8.9
83
8.6
27
9.1
83
8.3
27
8.6
78
8.5
29
8.8
80
Agentic AI - Personalization
7.5
17
Not enough data
7.8
18
Not enough data
7.4
18
Not enough data
7.7
18
Not enough data
7.9
18
Not enough data
7.4
18
Not enough data
Analysis
8.7
59
Not enough data
9.0
61
Not enough data
8.3
59
Not enough data
8.6
58
Not enough data
Campaigns
8.5
61
Not enough data
9.1
62
Not enough data
8.4
58
Not enough data
8.1
55
Not enough data
9.1
64
Not enough data
8.9
64
Not enough data
Engagement
8.2
56
Not enough data
Platform
8.8
57
Not enough data
8.8
59
Not enough data
8.6
54
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
Feature Not Available
Not enough data
8.7
103
Not enough data
8.8
111
Not enough data
9.1
107
Not enough data
8.0
98
Not enough data
7.8
94
Not enough data
Campaign Activity
8.8
112
Not enough data
8.7
113
Not enough data
8.5
108
Not enough data
8.5
101
Not enough data
8.6
101
Not enough data
8.2
102
Not enough data
Agentic AI - Marketing Analytics
8.1
15
Not enough data
8.7
15
Not enough data
8.7
15
Not enough data
Metrics
8.9
42
Not enough data
8.5
42
Not enough data
9.1
43
Not enough data
8.6
39
Not enough data
8.7
41
Not enough data
Variation Testing
9.4
13
Not enough data
9.0
13
Not enough data
8.8
14
Not enough data
9.3
14
Not enough data
9.2
13
Not enough data
9.4
14
Not enough data
Reporting
9.4
14
Not enough data
9.3
15
Not enough data
Personalization
9.0
15
Not enough data
9.3
14
Not enough data
9.1
13
Not enough data
Administration
9.1
13
Not enough data
9.0
14
Not enough data
8.9
15
Not enough data
9.2
14
Not enough data
Categories
Categories
Shared Categories
Netcore Customer Engagement Platform and Wati are categorized as Proactive Notification and WhatsApp Marketing
Unique Categories
Netcore Customer Engagement Platform is categorized as Customer Journey Mapping, Geofencing, SMS Marketing, Personalization, Personalization Engines, Push Notification, Digital Adoption Platform, E-Commerce Personalization, Customer Journey Analytics, Customer Data Platform (CDP), A/B Testing, Marketing Analytics, Mobile App Analytics, Mobile App Optimization, Mobile Marketing, and Marketing Automation
Wati is categorized as Chatbots, Communication Platform as a Service (CPaaS), Customer Communications Management, and Social Customer Service
Reviews
Reviewers' Company Size
Netcore Customer Engagement Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
20.4%
Insurance
7.5%
Retail
7.1%
Banking
6.6%
Marketing and Advertising
5.3%
Other
53.2%
Education Management
10.2%
Information Technology and Services
7.3%
Retail
6.5%
Marketing and Advertising
6.1%
Health, Wellness and Fitness
5.8%
Other
64.2%
Discussions
Netcore Customer Engagement Platform has no discussions with answers
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
What is WATI used for?
2 Comments
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
JD
Our chat widget allows you to add a page title as default message when users land from a specific website.
If users allow the default message to be sent,...Read more
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