Compare NeoCertified Secure Email and Paubox 
At a Glance
Market Segments
Small-Business (70.5% of reviews)
Small-Business (81.5% of reviews)
Entry-Level Pricing
$8.25 per user/mo (billed annually) 1 Secure Email License
Starting at $29.00 5 Users Per Month
NeoCertified Secure Email
Star Rating
(99)4.8 out of 5
Market Segments
Small-Business (70.5% of reviews)
Entry-Level Pricing
$8.25 per user/mo (billed annually) 1 Secure Email License
Browse all 2 pricing plansPaubox
Star Rating
(397)4.9 out of 5
Market Segments
Small-Business (81.5% of reviews)
Entry-Level Pricing
Starting at $29.00 5 Users Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that NeoCertified Secure Email excels in its "End-to-End Encryption" feature, receiving a score of 9.9, which reviewers mention provides a high level of security for sensitive communications. In contrast, Paubox also offers strong encryption but scores slightly lower at 9.8.
- Reviewers mention that NeoCertified's "Outbound Email Monitoring" feature is highly effective, scoring 9.8, which helps ensure compliance and security in email communications. Paubox, while also effective, scores a bit lower at 9.6, indicating a slight edge for NeoCertified in this area.
- G2 users highlight the "User-Friendly Interfaces" of both products, with NeoCertified scoring an impressive 9.9, making it easy for users to navigate. Paubox also performs well with a score of 9.8, but some users report that NeoCertified's interface feels more intuitive.
- Users on G2 report that NeoCertified's "Audit Trails" feature is particularly robust, scoring 9.9, which allows for thorough tracking of email activities. Paubox, while still strong in this area, scores 9.7, indicating that NeoCertified may offer more comprehensive auditing capabilities.
- Reviewers mention that NeoCertified's "Malware Scanning" feature is highly rated at 9.8, providing peace of mind against threats. Paubox's malware protection is also effective but scores slightly lower at 9.6, suggesting that NeoCertified may have a slight advantage in this critical area.
- Users say that both products are highly rated for "Quality of Support," with NeoCertified at 9.8 and Paubox at 9.9. However, some users report that NeoCertified's support team is particularly responsive and helpful, which could be a deciding factor for businesses needing reliable assistance.
Featured Products
Sponsored
Trustifi Email Security
(21)
Secure Email Gateway
Visit Website
Pricing
Entry-Level Pricing
NeoCertified Secure Email
Secure Email License (Single User)
$8.25 per user/mo (billed annually)
1 Secure Email License
NeoCertified Secure Email Encryption
- • Send / Receive unlimited secure email messages
- • Cloud-based Secure Portal
- • Microsoft Outlook + Office 365 Integration
Paubox
Paubox Email Suite Standard
Starting at $29.00
5 Users Per Month
For organizations that need no-fuss HIPAA compliant email encryption
- 14 day free trial
- TLS protocols 1.2 and higher
- Blanket TLS email encryption
Free Trial
NeoCertified Secure Email
Free Trial is available
Paubox
Free Trial is available
Ratings
Meets Requirements
9.7
82
9.8
314
Ease of Use
9.6
83
9.8
318
Ease of Setup
9.6
56
9.2
191
Ease of Admin
9.5
56
9.6
175
Quality of Support
9.8
78
9.8
307
Has the product been a good partner in doing business?
9.8
56
9.8
176
Product Direction (% positive)
9.4
81
9.3
303
Features by Category
Platform
Not enough data
9.7
147
Not enough data
Feature Not Available
Not enough data
9.9
176
Not enough data
9.8
159
Not enough data
9.8
155
Not enough data
9.8
136
Not enough data
Feature Not Available
Not enough data
9.7
129
Functionality
Not enough data
9.2
78
|
Verified
Not enough data
9.3
76
|
Verified
Not enough data
9.3
76
|
Verified
Not enough data
9.5
73
|
Verified
Not enough data
9.4
66
|
Verified
Not enough data
9.8
77
|
Verified
Not enough data
9.7
66
Not enough data
9.4
62
|
Verified
Not enough data
9.4
74
|
Verified
Not enough data
9.3
48
Encryption Techniques - Email Encryption
Not enough data
9.6
45
Not enough data
9.7
49
Not enough data
9.9
51
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
9.4
42
Not enough data
9.6
45
Not enough data
9.6
42
Not enough data
9.6
43
Security Enhancements and Auditing - Email Encryption
Not enough data
9.8
44
Not enough data
9.7
47
Not enough data
9.9
41
Not enough data
9.8
41
Integration, Compatibility, and Usability - Email Encryption
Not enough data
9.9
48
Not enough data
9.4
40
Not enough data
9.9
47
Not enough data
9.6
44
Categories
Categories
Shared Categories
NeoCertified Secure Email and Paubox are categorized as Email Encryption, HIPAA Compliant Messaging, and Secure Email Gateway
Unique Categories
NeoCertified Secure Email has no unique categories
Paubox has no unique categories
Reviews
Reviewers' Company Size
NeoCertified Secure Email
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paubox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
13.7%
Insurance
11.6%
Financial Services
8.4%
Medical Practice
7.4%
Information Technology and Services
6.3%
Other
52.6%
Mental Health Care
31.7%
Hospital & Health Care
27.4%
Medical Practice
12.4%
Health, Wellness and Fitness
10.9%
Insurance
4.8%
Other
12.7%
Most Helpful Reviews
NeoCertified Secure Email
Most Helpful Favorable Review
Amy B.
Verified User in Transportation/Trucking/Railroad
NeoCertified is very user friendly and easy to use.
Most Helpful Critical Review
Shaun R.
Verified User in Hospital & Health Care
The platform has been great so far. We have been a client for almost 6 months.
Paubox
Most Helpful Favorable Review
Verified User in Mental Health Care
I love it--it just works and I don't need to worry about anything else after it is set up.
Most Helpful Critical Review
Robin S.
Verified User in Mental Health Care
So far, so good. G2 is forcing me to add more characters.
Amy B.
Verified User in Transportation/Trucking/Railroad
NeoCertified is very user friendly and easy to use.
Verified User in Mental Health Care
I love it--it just works and I don't need to worry about anything else after it is set up.
Shaun R.
Verified User in Hospital & Health Care
The platform has been great so far. We have been a client for almost 6 months.
Robin S.
Verified User in Mental Health Care
So far, so good. G2 is forcing me to add more characters.
Alternatives
Discussions
How do I send an email with your email product?
1 comment
Official Response from NeoCertified Secure Email
Great question!
You never need to download any software to send and receive secure emails with NeoCertified.
You can access your secure portal through...Read more
Can I attach documents to be sent?
1 comment
Official Response from NeoCertified Secure Email
All files attached inside the portal (or inside your Microsoft Outlook application) are encrypted when sending via NeoCertified. That means that your files,...Read more
Can I attach documents to be sent?
1 comment
Official Response from NeoCertified Secure Email
All files attached inside the portal (or inside your Microsoft Outlook application) are encrypted when sending via NeoCertified. That means that your files,...Read more
What is Paubox?
3 comments
LH
It’s a service that works through your email to encrypt and secure outgoing and/or incoming messages. It’s pretty seamless! Read more
Can I use my smartphone with Paubox?
2 comments
ED
You can access the platform browser smartphone. Read more
Are there any fees for a Business Associate Agreement?
2 comments
LP
No, it comes with the service.Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
