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At a Glance
Narvar
Narvar
Star Rating
(43)4.3 out of 5
Market Segments
Mid-Market (46.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Narvar
parcelLab
parcelLab
Star Rating
(145)4.7 out of 5
Market Segments
Mid-Market (52.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about parcelLab
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Narvar excels in "E-commerce integrations" with a score of 9.2, while parcelLab follows closely with 9.4, indicating that both products effectively connect with online retail platforms, but parcelLab has a slight edge in this area.
  • Reviewers mention that Narvar's "Order tracking" feature scores 8.8, which is significantly lower than parcelLab's impressive 9.5, suggesting that users find parcelLab's tracking capabilities more reliable and user-friendly.
  • G2 users highlight that Narvar's "Label Printing" feature scores 7.4, while parcelLab shines with a score of 9.0, indicating that users appreciate parcelLab's superior label printing functionality for returns and shipments.
  • Users on G2 report that Narvar's "Carrier and rate management" feature is lacking, with a low score of 5.3, compared to parcelLab's strong 8.4, suggesting that parcelLab offers a more robust solution for managing shipping rates and carrier options.
  • Reviewers say that Narvar's "Manage orders" functionality scores only 6.7, while parcelLab's score of 8.8 indicates a more comprehensive and user-friendly order management experience, which is crucial for daily operations.
  • Users mention that Narvar's "Low stock alerts" feature is rated at 5.6, which is significantly lower than parcelLab's 8.3, suggesting that parcelLab provides a more effective inventory management solution that helps prevent stockouts.
Pricing
Entry-Level Pricing
Narvar
No pricing available
parcelLab
No pricing available
Free Trial
Narvar
No trial information available
parcelLab
No trial information available
Ratings
Meets Requirements
8.6
35
9.1
130
Ease of Use
8.8
34
8.9
139
Ease of Setup
7.5
23
9.0
114
Ease of Admin
8.6
23
8.8
53
Quality of Support
8.6
33
9.0
127
Has the product been a good partner in doing business?
8.6
24
9.3
56
Product Direction (% positive)
8.5
31
9.7
126
Features by Category
Labels
7.4
13
8.8
55
7.4
13
9.1
56
6.9
13
8.6
57
Order management
8.8
21
9.5
66
7.6
11
9.1
61
Feature Not Available
Feature Not Available
8.5
16
9.2
62
Carrier and rate management
Feature Not Available
Feature Not Available
7.1
11
8.9
57
Feature Not Available
Feature Not Available
Inventory management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Reports
7.6
13
9.2
63
Feature Not Available
Feature Not Available
6.2
10
8.7
58
8.6
90
9.1
366
Integrations
9.2
12
9.4
64
8.3
5
8.9
60
8.1
7
Feature Not Available
8.3
5
8.9
60
Tracking
9.2
12
9.4
64
8.3
8
Feature Not Available
Transactions
7.9
13
8.7
61
Feature Not Available
9.1
57
8.8
16
Feature Not Available
8.9
12
Feature Not Available
Categories
Categories
Shared Categories
Narvar
Narvar
parcelLab
parcelLab
Narvar and parcelLab are categorized as Returns Management, Shipping, and Package Tracking
Unique Categories
Narvar
Narvar has no unique categories
parcelLab
parcelLab is categorized as SAP Store
Reviews
Reviewers' Company Size
Narvar
Narvar
Small-Business(50 or fewer emp.)
32.6%
Mid-Market(51-1000 emp.)
46.5%
Enterprise(> 1000 emp.)
20.9%
parcelLab
parcelLab
Small-Business(50 or fewer emp.)
19.4%
Mid-Market(51-1000 emp.)
52.1%
Enterprise(> 1000 emp.)
28.5%
Reviewers' Industry
Narvar
Narvar
Apparel & Fashion
44.2%
Retail
27.9%
Consumer Goods
9.3%
Consumer Services
4.7%
Consumer Electronics
4.7%
Other
9.3%
parcelLab
parcelLab
Retail
25.0%
Consumer Goods
14.6%
Apparel & Fashion
9.0%
Furniture
6.9%
Consumer Services
6.3%
Other
38.2%
Most Helpful Reviews
Narvar
Narvar
Most Helpful Favorable Review
Verified User
G
Verified User in Apparel & Fashion

Narvar has allowed us to customize our customer interface to the point that is very brand-oriented and a friendly UX for our customers. We have created several integrations that enables our multiple platforms and systems to communicate automatically with...

Most Helpful Critical Review
Verified User
G
Verified User in Apparel & Fashion

It took us nearly 6 months to fully onboard. Making adjustments to the program through our 2 years with them was so hard and support was HORRIBLE.

parcelLab
parcelLab
Most Helpful Favorable Review
Marten M.
MM
Marten M.
Verified User in Retail

parcelLab has been increadibly reliable and innovative as a partner in status update communication and tracking of customer orders. The contact I have had with the assigned parcelLab account manager and the supporting IT team has been mostly excellent and...

Most Helpful Critical Review
Alternatives
Narvar
Narvar Alternatives
AfterShip
AfterShip
Add AfterShip
ShipStation
ShipStation
Add ShipStation
Loop Returns
Loop Returns
Add Loop Returns
iLobby
iLobby
Add iLobby
parcelLab
parcelLab Alternatives
AfterShip
AfterShip
Add AfterShip
ShipStation
ShipStation
Add ShipStation
FarEye
FarEye
Add FarEye
iLobby
iLobby
Add iLobby
Discussions
Narvar
Narvar Discussions
Is Narvar a SaaS?
1 comment
Felix U.
FU
Yes, it is.Read more
Monty the Mongoose crying
Narvar has no more discussions with answers
parcelLab
parcelLab Discussions
How well does parcelLab connect with different e-commerce platforms?
1 comment
TT
We connect well with various e-commerce platforms. We offer standard integrations to Shopify, SAP, Salesforce, Zendesk, Trustpilot, and more. You can find...Read more
How long does it take to setup an account?
1 comment
TT
At parcelLab, the account setup process is streamlined to ensure efficiency. The process encompasses handling different carriers, languages, and integrations...Read more
How does the returns feature work with parcelLab?
1 comment
Official Response from parcelLab
We offer a comprehensive returns management feature as part of our post-purchase communication and customer experience services. The returns feature works by...Read more