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Compare Narvar and parcelLab 
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Narvar
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At a Glance
Market Segments
Mid-Market (47.0% of reviews)
Mid-Market (55.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Narvar
Star Rating
(131)4.2 out of 5
Market Segments
Mid-Market (47.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NarvarparcelLab
Star Rating
(200)4.6 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about parcelLabSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Narvar excels in shipping capabilities, scoring 9.0, but reviewers mention that parcelLab slightly outperforms it with a score of 9.3, highlighting parcelLab's more robust shipping integration features.
- Reviewers mention that Narvar's label printing feature scores a low 6.4, while users on G2 praise parcelLab's label printing capabilities with a score of 8.4, indicating a more user-friendly and efficient process for generating shipping labels.
- Users say that Narvar's order tracking feature is strong with a score of 8.7, but reviewers highlight that parcelLab's order tracking is even better at 9.4, thanks to its real-time updates and user-friendly interface.
- G2 users report that Narvar's ease of setup is rated at 7.4, which some find challenging, while parcelLab shines with a score of 8.9, making it easier for businesses to get started quickly.
- Reviewers mention that Narvar's proactive assistance scores low at 5.4, indicating a lack of support in anticipating user needs, whereas parcelLab's proactive assistance is rated at 7.7, showing a more engaged support system.
- Users report that Narvar's cross-system integration is rated at 6.3, which can limit its functionality, while parcelLab's integration capabilities score 8.7, allowing for smoother connections with other systems and enhancing overall operational efficiency.
Pricing
Entry-Level Pricing
Narvar
No pricing availableparcelLab
No pricing availableFree Trial
Narvar
No trial information availableparcelLab
No trial information availableRatings
Meets Requirements
8.5
106
9.0
179
Ease of Use
8.2
106
8.8
188
Ease of Setup
7.7
86
8.9
160
Ease of Admin
8.0
59
8.8
72
Quality of Support
8.4
103
8.9
171
Has the product been a good partner in doing business?
8.6
60
9.2
75
Product Direction (% positive)
8.3
101
9.7
175
Features by Category
Labels
6.8
39
8.5
80
7.3
40
8.8
80
6.8
38
8.3
81
Order management
8.6
51
9.4
89
8.1
42
8.9
86
Feature Not Available
Feature Not Available
8.4
46
9.3
87
Carrier and rate management
Feature Not Available
Feature Not Available
7.9
39
8.8
81
Feature Not Available
Feature Not Available
Inventory management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Reports
7.6
42
9.0
88
Feature Not Available
Feature Not Available
7.1
37
8.5
81
Integrations
8.8
63
9.0
95
7.7
49
8.8
88
7.5
51
Feature Not Available
7.7
49
8.7
88
Tracking
8.9
60
9.3
94
7.8
53
8.5
31
Transactions
7.6
50
8.4
90
Feature Not Available
8.8
87
7.8
55
Feature Not Available
7.3
50
Feature Not Available
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
6.2
29
7.4
26
7.1
31
8.2
25
6.4
29
8.0
25
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Narvar and parcelLab are categorized as Returns Management, Package Tracking, and Shipping
Reviews
Reviewers' Company Size
Narvar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
parcelLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
31.3%
Apparel & Fashion
31.3%
Consumer Goods
8.7%
Pharmaceuticals
2.6%
Marketing and Advertising
2.6%
Other
23.5%
Retail
22.4%
Consumer Goods
12.5%
Consumer Services
12.0%
Apparel & Fashion
11.5%
Furniture
5.7%
Other
35.9%
Discussions
Is Narvar a SaaS?
2 Comments
Official Response from Narvar
Yes, Narvar is a SaaS company. It provides a cloud-based platform that enables retailers to enhance their post-purchase customer experiences. Narvar’s...Read more
Who is Narvar tracking?
1 Comment
Official Response from Narvar
Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion...Read more
Who does Narvar ship with?
1 Comment
Official Response from Narvar
Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase...Read more
How well does parcelLab connect with different e-commerce platforms?
1 Comment
TT
We connect well with various e-commerce platforms. We offer standard integrations to Shopify, SAP, Salesforce, Zendesk, Trustpilot, and more. You can find...Read more
How long does it take to setup an account?
1 Comment
TT
At parcelLab, the account setup process is streamlined to ensure efficiency. The process encompasses handling different carriers, languages, and integrations...Read more
How does the returns feature work with parcelLab?
1 Comment
Official Response from parcelLab
We offer a comprehensive returns management feature as part of our post-purchase communication and customer experience services. The returns feature works by...Read more
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