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Compare 8am MyCase and SmartAdvocate 
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At a Glance
Market Segments
Small-Business (97.9% of reviews)
Small-Business (63.7% of reviews)
Entry-Level Pricing
$39.00 1 User Per Month
Starting at $1,995.00
8am MyCase
Star Rating
(331)4.4 out of 5
Market Segments
Small-Business (97.9% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSmartAdvocate
Star Rating
(105)4.7 out of 5
Market Segments
Small-Business (63.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $1,995.00
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 8am MyCase excels in overall user satisfaction, reflected in its higher G2 Score of 75.53 compared to SmartAdvocate's 48.81. Users appreciate the intuitive design and ease of use, with one reviewer noting it as the "most intuitive practice management system" they've experienced.
- According to verified reviews, SmartAdvocate stands out for its exceptional customer support, with users highlighting the "fantastic" assistance they receive. This is complemented by its strong performance in document management, where users feel confident in keeping all case documents organized within individual profiles.
- Users say that 8am MyCase offers a wealth of features that enhance daily operations, including effective task reminders and a clear overview of daily activities. This functionality has reportedly helped users capture more billable time than any other software they've used, showcasing its practical benefits for law firms.
- Reviewers mention that SmartAdvocate is highly customizable, allowing firms to tailor the software to their specific needs. This flexibility is particularly appreciated by users managing various case types, as they find it easy to set up new cases and navigate the system.
- G2 reviewers highlight that while both products have similar ease of setup scores, 8am MyCase is often praised for its seamless integration capabilities. Users enjoy the straightforward implementation process, which is crucial for firms looking to minimize downtime during transitions.
- According to recent user feedback, SmartAdvocate's reporting features are a significant advantage, with users noting the ability to generate detailed reports that help in managing cases effectively. This contrasts with 8am MyCase, which, while user-friendly, has received mixed reviews regarding its reporting capabilities.
Pricing
Entry-Level Pricing
8am MyCase
Basic
$39.00
1 User Per Month
$39 per user/month (billed annually) or $49 per user/month (billed monthly)
- Case and Contact Management
- Task Management
- Client Portal
SmartAdvocate
Enterprise
Starting at $1,995.00
SmartAdvocate's installation on the client's server. Perpetual licenses with optional support and maintenance (software updates included).
- Server Version
Free Trial
8am MyCase
Free Trial is available
SmartAdvocate
No trial information availableRatings
Meets Requirements
8.5
289
9.2
76
Ease of Use
8.8
293
8.5
82
Ease of Setup
8.4
167
8.4
42
Ease of Admin
8.3
92
8.4
23
Quality of Support
8.6
269
9.1
79
Has the product been a good partner in doing business?
8.4
90
9.4
24
Product Direction (% positive)
8.5
283
9.7
71
Features by Category
Platform Additional Functionality
8.7
51
Not enough data
8.6
47
Not enough data
8.0
48
Not enough data
Generative AI
Feature Not Available
Not enough data
7.3
19
Not enough data
Platform Content
7.7
48
Not enough data
8.8
47
Not enough data
7.5
44
Not enough data
Agentic AI - Legal Document Drafting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.8
44
Not enough data
7.6
41
Not enough data
8.8
47
Not enough data
Platform Basics
7.8
183
8.5
53
8.6
192
8.8
57
8.4
177
8.7
47
7.8
183
7.9
46
Content Management
8.3
184
9.0
55
8.2
182
8.4
51
8.0
176
8.8
55
Agentic AI - Legal Case Management
5.9
17
Not enough data
6.4
17
Not enough data
6.4
17
Not enough data
6.6
15
Not enough data
6.1
17
Not enough data
6.1
16
Not enough data
Platform Basics
7.9
119
Not enough data
8.5
122
Not enough data
8.3
110
Not enough data
7.5
119
Not enough data
8.5
123
Not enough data
Content Management
8.4
116
Not enough data
7.8
109
Not enough data
7.9
108
Not enough data
Time & Billing
8.6
125
Not enough data
8.2
116
Not enough data
8.5
121
Not enough data
Agentic AI - Legal Practice Management
5.6
11
Not enough data
5.6
11
Not enough data
5.5
11
Not enough data
5.5
11
Not enough data
5.2
11
Not enough data
5.2
11
Not enough data
5.2
11
Not enough data
Storage and Collaboration - Legal Document Management
Feature Not Available
Not enough data
8.8
49
Not enough data
9.1
48
Not enough data
8.9
49
Not enough data
Document Management - Legal Document Management
8.5
48
Not enough data
8.6
48
Not enough data
Feature Not Available
Not enough data
Analysis - Legal Document Management
7.8
48
Not enough data
7.4
47
Not enough data
Artificial Intelligence - Legal Document Management
5.9
46
Not enough data
Accessibility - Legal Document Management
7.5
47
Not enough data
Agentic AI - Legal Document Management
6.5
10
Not enough data
6.3
10
Not enough data
Generative AI - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
LLM and NLP - AI Legal Assistant
Not enough data
Not enough data
Technology Benefit - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consistency, Accuracy and Efficiency - AI Legal Assistant
Not enough data
Not enough data
Automation using Legal Tech - AI Legal Assistant
Not enough data
Not enough data
Compliance and Data Security - AI Legal Assistant
Not enough data
Not enough data
Ease of Use and Adaptability - AI Legal Assistant
Not enough data
Not enough data
Agentic AI - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Force Automation - Legal CRM
6.2
14
Not enough data
6.7
14
Not enough data
6.2
10
Not enough data
Platform Additional Functionality - Legal CRM
5.7
12
Not enough data
7.8
15
Not enough data
7.6
14
Not enough data
8.9
14
Not enough data
Marketing Automation - Legal CRM
7.6
13
Not enough data
6.5
13
Not enough data
Customer Support - Legal CRM
5.9
11
Not enough data
7.5
14
Not enough data
6.5
14
Not enough data
Platform Reporting and Analytics - Legal CRM
6.5
13
Not enough data
Agentic AI - Legal CRM
5.0
5
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Billing
6.2
11
Not enough data
6.2
11
Not enough data
Categories
Categories
Shared Categories
8am MyCase and SmartAdvocate are categorized as Legal Case Management
Unique Categories
8am MyCase is categorized as Legal Document Management, Legal CRM, Legal Document Drafting, Legal Practice Management, Legal Billing, and AI Legal Assistant
SmartAdvocate has no unique categories
Reviews
Reviewers' Company Size
8am MyCase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartAdvocate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
55.7%
Legal Services
39.8%
Consulting
0.6%
Law Enforcement
0.6%
Accounting
0.6%
Other
2.8%
Legal Services
50.0%
Law Practice
46.1%
Marketing and Advertising
2.0%
Higher Education
1.0%
Computer Software
1.0%
Other
0.0%
Discussions
What is MyCase?
2 Comments
DS
public court recordsRead more
How many lawyers use MyCase?
2 Comments
Official Response from 8am MyCase
Thousands of small and mid-sized law firms across the United States use MyCase.Read more
Does MyCase have an API?
2 Comments
Official Response from 8am MyCase
I am excited to let you know that MyCase now has an Open API that allows firms to connect more of the apps they use to MyCase for increased data sharing,...Read more
What is the best way to learn more about SmartAdvocate?
1 Comment
Official Response from SmartAdvocate
Call us for a free, no obligation, web demonstration of SmartAdvocate!
1 (877) GET-SMART
1 ((877) 438-7627
You can also submit your information on our...Read more
Are you going to have local or regional representatives available for hands-on instruction in the near future?
1 Comment
AR
Yes, SmartAdvocate offers both onsite and remote training opportunities however, due to the current COVID situation SmartAdvocate has some travel...Read more
will continued tips be given to users for the year 2021?
1 Comment
MB
Hi Carla, yes! Our Tip of the Week will continue to be sent weekly, and our monthly webinars will be offered through 2021, as well.
Thank you!Read more
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