Compare Muster and NationBuilder 
At a Glance
Market Segments
Small-Business (95.0% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
Contact Us
Starting at $34.00 Per Month
Muster
Star Rating
(20)4.8 out of 5
Market Segments
Small-Business (95.0% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansNationBuilder
Star Rating
(107)4.2 out of 5
Market Segments
Small-Business (84.8% of reviews)
Entry-Level Pricing
Starting at $34.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that NationBuilder excels in its Fundraising capabilities, particularly with features like Online Donation Portal and Recurring Donations, which received high ratings of 9.3 and 9.1 respectively. In contrast, Muster's fundraising features, while solid, do not match the same level of user satisfaction.
- Reviewers mention that Muster shines in Quality of Support, achieving a perfect score of 10.0. Users on G2 highlight the responsiveness and helpfulness of the support team, whereas NationBuilder's support, rated at 8.4, is seen as good but not exceptional.
- G2 users indicate that Muster offers superior Ease of Use with a score of 9.1, making it more accessible for new users. In comparison, NationBuilder's score of 7.5 suggests a steeper learning curve, which some users find challenging.
- Reviewers say that NationBuilder's Automation features, rated at 8.8, provide robust tools for managing campaigns, but users mention that Muster's automation capabilities are more intuitive and user-friendly, contributing to its higher overall satisfaction.
- Users report that NationBuilder's Constituent Management features, particularly Constituent Profiles and Donor Communications, are well-rated at 8.2 and 8.1, respectively. However, Muster's tools in this area are noted for their simplicity and effectiveness, leading to a more streamlined user experience.
- Reviewers mention that while both platforms offer Reporting capabilities, NationBuilder's score of 7.2 indicates room for improvement, especially in Automated Reports. In contrast, Muster's reporting features are praised for their clarity and ease of access, contributing to a higher score of 9.0.
Featured Products
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(18)
Fundraising
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(1)
Fundraising
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Muster
(20)
Fundraising
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Pricing
Entry-Level Pricing
Muster
Advocacy Campaigns
Contact Us
Create grassroots advocacy campaigns to impact policy and regulatory issues. Get access to embeddable action forms, in-depth analytics and reporting, as well as best-in-class customer support and success.
- Local, State, Federal, and Regulatory Advocacy Campaigns
- Embeddable Action Forms
- Exportable Analytics & Reporting
NationBuilder
Starter
Starting at $34.00
Per Month
Get your idea off the ground with this essential starter kit
- Integrated people database starting at 500 contacts and up to 5K contacts
- Website with standard templates built for action
- Email blast functionality
Free Trial
Muster
No trial information availableNationBuilder
Free Trial is available
Ratings
Meets Requirements
9.4
17
8.2
96
Ease of Use
9.1
17
7.6
96
Ease of Setup
9.5
13
7.6
67
Ease of Admin
9.4
12
8.2
67
Quality of Support
10.0
17
8.4
92
Has the product been a good partner in doing business?
9.7
13
8.8
67
Product Direction (% positive)
10.0
17
7.7
95
Features by Category
Administration
Not enough data
7.6
25
Not enough data
9.5
26
Not enough data
8.8
23
Not enough data
8.9
25
Fundraising
Not enough data
9.2
23
Not enough data
9.3
25
Not enough data
8.3
25
Not enough data
9.1
23
Not enough data
8.5
17
Not enough data
8.2
22
Marketing
Not enough data
9.1
25
Not enough data
7.2
15
Administration
Not enough data
7.9
20
Not enough data
8.5
24
Not enough data
7.5
19
Not enough data
8.3
22
Not enough data
7.5
23
Donor Management
Not enough data
7.7
14
Not enough data
7.8
16
Not enough data
3.8
14
Not enough data
8.0
22
Interoperability
Not enough data
8.4
19
Not enough data
7.5
21
Not enough data
7.6
20
Constituent Management
Not enough data
8.2
24
|
Verified
Not enough data
7.9
25
|
Verified
Not enough data
8.1
24
|
Verified
Marketing Automation
Not enough data
9.0
31
|
Verified
Not enough data
8.0
22
|
Verified
Not enough data
8.3
29
|
Verified
Not enough data
6.2
20
|
Verified
Workflow Automation
Not enough data
8.3
21
|
Verified
Not enough data
7.7
24
|
Verified
Not enough data
6.7
23
|
Verified
Reporting & Analytics
Not enough data
7.2
27
|
Verified
Not enough data
7.9
29
|
Verified
Not enough data
6.8
24
|
Verified
Integrations
Not enough data
7.3
22
|
Verified
Not enough data
8.1
29
|
Verified
Not enough data
4.6
20
|
Verified
Not enough data
Feature Not Available
Administration
Not enough data
8.3
11
Not enough data
8.0
11
Not enough data
8.5
10
Not enough data
7.3
10
Community Management
Not enough data
8.0
9
Not enough data
8.0
10
Not enough data
8.8
11
Not enough data
7.6
12
Event Management
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.1
12
Not enough data
7.5
12
Campaign Tools
Not enough data
8.7
19
Not enough data
8.9
17
Not enough data
9.3
20
Not enough data
8.3
20
Communication Tools
Not enough data
Feature Not Available
Not enough data
8.9
20
Not enough data
7.2
18
Not enough data
8.8
18
Field Tools
Not enough data
6.4
14
Not enough data
8.2
18
Not enough data
7.8
16
Acquisition & Mobilization
8.0
10
8.8
23
8.6
12
9.0
24
Feature Not Available
8.6
22
Feature Not Available
8.0
23
Feature Not Available
8.6
19
Feature Not Available
7.6
20
Communication Tools
7.9
8
8.2
20
7.3
8
8.3
22
9.3
14
7.7
20
Stakeholder Management
9.4
11
7.1
18
8.2
11
8.8
20
Platform
6.7
6
8.4
20
9.0
12
8.1
26
Volunteer Management
Not enough data
6.8
17
Not enough data
8.1
25
Not enough data
6.7
21
Not enough data
7.9
20
Not enough data
Feature Not Available
Engagement & Communication Tools
Not enough data
6.9
20
Not enough data
7.9
19
Not enough data
8.1
23
Not enough data
7.1
17
Administration
Not enough data
8.4
20
Not enough data
6.7
21
Categories
Categories
Shared Categories
Muster and NationBuilder are categorized as Public Affairs and Advocacy
Unique Categories
Muster is categorized as Association Management
NationBuilder is categorized as Volunteer Management, Donor Management, Nonprofit CRM, Political Campaign, Fundraising, and Customer-to-Customer (C2C) Community Marketing
Reviews
Reviewers' Company Size
Muster
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NationBuilder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
25.0%
Government Relations
20.0%
Public Policy
15.0%
Hospital & Health Care
15.0%
Real Estate
5.0%
Other
20.0%
Non-Profit Organization Management
27.6%
Political Organization
26.7%
Consulting
4.8%
Information Technology and Services
4.8%
Civic & Social Organization
3.8%
Other
32.4%
Most Helpful Reviews
Muster
Most Helpful Favorable Review
Dee S.
Verified User in Public Policy
Muster piece-meals the features it has to offer, widening its market and offering room for growth. It is easy to set up a form and we like that we can use it for state and local governments too.
Most Helpful Critical Review
Verified User in Public Relations and Communications
Some of the terminology on the site is similar and I need help navigating to the right place - I think site navigation could be more intuitive
NationBuilder
Most Helpful Favorable Review
Jack W.
Verified User in Alternative Dispute Resolution
You can do so much with the data! We just found out that we could export our supporters into google maps and cut a section of the map out, then create routes from there. We could easily organize petition and door-knocking routes with this built-in tool....
Most Helpful Critical Review
Verified User in Professional Training & Coaching
I couldn't do some basic things that I wanted to do.
Dee S.
Verified User in Public Policy
Muster piece-meals the features it has to offer, widening its market and offering room for growth. It is easy to set up a form and we like that we can use it for state and local governments too.
Jack W.
Verified User in Alternative Dispute Resolution
You can do so much with the data! We just found out that we could export our supporters into google maps and cut a section of the map out, then create routes from there. We could easily organize petition and door-knocking routes with this built-in tool....
Verified User in Public Relations and Communications
Some of the terminology on the site is similar and I need help navigating to the right place - I think site navigation could be more intuitive
Verified User in Professional Training & Coaching
I couldn't do some basic things that I wanted to do.
Alternatives
Discussions
Muster has no discussions with answers
NationBuilder has no discussions with answers
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