Compare Ricochet360 and monday CRM 
At a Glance
Market Segments
Mid-Market (57.1% of reviews)
Small-Business (78.6% of reviews)
Entry-Level Pricing
No pricing available
$12.00 Per Month
Ricochet360
Star Rating
(15)4.3 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Ricochet360monday CRM
Star Rating
(918)4.6 out of 5
Market Segments
Small-Business (78.6% of reviews)
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
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Ricochet360 vs monday CRM
When assessing the two solutions, reviewers found them equally easy to use. However, Ricochet360 is easier to set up and administer.reviewers also preferred doing business with Ricochet360 overall.
- Reviewers felt that monday CRM meets the needs of their business better than Ricochet360.
- When comparing quality of ongoing product support, reviewers felt that Ricochet360 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Ricochet360 over monday CRM.
Pricing
Entry-Level Pricing
Ricochet360
No pricing availablemonday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
Ricochet360
No trial information availablemonday CRM
Free Trial is available
Ratings
Meets Requirements
8.2
11
8.6
660
Ease of Use
8.9
11
8.9
672
Ease of Setup
9.3
5
8.5
468
Ease of Admin
9.7
5
8.9
390
Quality of Support
8.8
11
8.6
580
Has the product been a good partner in doing business?
9.3
5
8.9
384
Product Direction (% positive)
10.0
11
9.3
637
Features by Category
Sales Force Automation
7.0
5
8.5
425
Not enough data
7.9
361
8.1
6
8.5
422
6.9
6
8.8
459
7.5
6
7.8
332
Feature Not Available
8.3
382
Not enough data
7.8
338
7.7
5
7.6
341
6.9
6
8.0
370
Marketing Automation
6.4
6
7.6
352
Not enough data
7.8
346
8.1
6
8.6
412
Not enough data
7.5
324
Customer Support
7.0
5
8.4
364
8.3
6
8.0
304
9.3
5
8.4
327
Not enough data
7.1
290
8.7
5
8.0
344
Reporting & Analytics
8.7
5
8.3
397
8.7
5
8.7
452
Not enough data
8.1
359
Mobile & Social
Not enough data
8.0
280
Not enough data
7.4
247
Not enough data
7.8
364
Platform
Not enough data
8.8
407
Not enough data
8.8
399
Not enough data
8.7
413
Feature Not Available
8.1
338
Not enough data
7.6
288
Not enough data
8.0
370
Not enough data
8.6
397
Feature Not Available
7.9
336
Integration
Not enough data
8.3
377
Not enough data
8.0
327
Not enough data
8.1
318
Generative AI
Feature Not Available
7.2
216
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.0
114
Not enough data
7.9
92
Not enough data
Feature Not Available
Customizations
Not enough data
8.1
134
Not enough data
8.1
41
Not enough data
8.6
138
Not enough data
8.2
37
Not enough data
8.1
134
Generative AI
Not enough data
7.7
83
Incentives
Not enough data
7.4
169
Not enough data
7.9
185
Not enough data
7.6
164
Not enough data
7.9
176
Personalization
Not enough data
8.3
211
Not enough data
8.3
199
Not enough data
8.9
226
Not enough data
8.7
198
Administrative
Not enough data
8.2
207
Not enough data
8.3
198
Not enough data
7.8
152
Categories
Categories
Shared Categories
Ricochet360 and monday CRM are categorized as CRM
Unique Categories
Ricochet360 is categorized as Auto Dialer, Outbound Call Tracking, Marketing Automation, SMS Marketing, and Inbound Call Tracking
Reviews
Reviewers' Company Size
Ricochet360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
14.3%
Insurance
14.3%
Automotive
14.3%
Wholesale
7.1%
Retail
7.1%
Other
42.9%
Marketing and Advertising
12.1%
Information Technology and Services
7.9%
Computer Software
5.1%
Construction
4.6%
Real Estate
4.0%
Other
66.4%
Most Helpful Reviews
Ricochet360
Most Helpful Favorable Review
Alexander O.
Verified User in Retail
I can now make calls, send text messages and tend to my emails with minimal person-hours.
Most Helpful Critical Review
Brad S.
Verified User in Insurance
I don't like the fact that the system doesn't dial multiple numbers at once to increase your potential of reaching a live person.
monday CRM
Most Helpful Favorable Review
Adrit L.
Verified User in Alternative Medicine
A lot of details can be included under one umbrella. As a content creator, I have been able to add content, get them reviewed, add or remove articles, make substantial changes to our websites, add new members, view task progress, add deadlines for team...
Most Helpful Critical Review
Barak A.
Verified User in Food & Beverages
While the software does solve the problem it's intended to - organize business operations - it always feels half-baked to me. The interface is weird, at times very unintuitive - you must dig into menus and dropdowns to perform simple actions on tables. The...
Alexander O.
Verified User in Retail
I can now make calls, send text messages and tend to my emails with minimal person-hours.
Adrit L.
Verified User in Alternative Medicine
A lot of details can be included under one umbrella. As a content creator, I have been able to add content, get them reviewed, add or remove articles, make substantial changes to our websites, add new members, view task progress, add deadlines for team...
Brad S.
Verified User in Insurance
I don't like the fact that the system doesn't dial multiple numbers at once to increase your potential of reaching a live person.
Barak A.
Verified User in Food & Beverages
While the software does solve the problem it's intended to - organize business operations - it always feels half-baked to me. The interface is weird, at times very unintuitive - you must dig into menus and dropdowns to perform simple actions on tables. The...
Alternatives
Discussions
Ricochet360 has no discussions with answers
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
1 comment
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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