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Compare MightyCall and Talkroute 
At a Glance
Market Segments
Small-Business (92.2% of reviews)
Small-Business (93.0% of reviews)
Entry-Level Pricing
$15.00 1 Per User Per Year
$19 per account, per month (not billed per user)
MightyCall
Star Rating
(318)4.4 out of 5
Market Segments
Small-Business (92.2% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Per User Per Year
Free Trial is available
Browse all 4 pricing plansTalkroute
Star Rating
(43)4.6 out of 5
Market Segments
Small-Business (93.0% of reviews)
Pros & Cons
Entry-Level Pricing
$19 per account, per month (not billed per user)
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Talkroute excels in ease of use, with users appreciating its straightforward interface that allows for quick setup of features like call menus. One user noted they could set up a call menu in just ten minutes, highlighting the platform's intuitive design.
- Users say MightyCall shines in communication capabilities, particularly for businesses with multiple locations. Reviewers have praised its ability to connect offices seamlessly through a simple three-digit extension, making it easy for employees to receive calls on various devices.
- According to verified reviews, Talkroute offers a more streamlined experience compared to competitors, with users feeling less overwhelmed by unnecessary features. This focus on essential functionalities has made it a preferred choice for those seeking simplicity in their VoIP service.
- Reviewers mention that MightyCall provides excellent transparency and accountability through its call logging features. Users appreciate the ability to view detailed logs of incoming calls, which enhances their support processes and overall communication management.
- G2 reviewers highlight that Talkroute's voicemail system is particularly user-friendly, with features like message transcription delivered via email. This functionality allows users to easily forward messages to team members, streamlining communication and reducing the need for manual note-taking.
- Users report that while MightyCall has a slightly lower overall satisfaction score, it still offers strong support quality, with many users noting the helpfulness of their customer service team. This level of support can be crucial for businesses that require reliable assistance during implementation and daily operations.
Pricing
Entry-Level Pricing
MightyCall
Core
$15.00
1 Per User Per Year
Advanced business phone system
- Unlimited calling & texts
- 3 business phone numbers
- Call routing
Talkroute
BASIC
$19
per account, per month (not billed per user)
Included Features:
- Local & Toll Free Numbers
- Incoming & Outgoing Calling
- Text Messaging
Free Trial
MightyCall
Free Trial is available
Talkroute
Free Trial is available
Ratings
Meets Requirements
8.9
269
8.9
21
Ease of Use
8.9
271
9.7
28
Ease of Setup
8.7
201
9.5
26
Ease of Admin
9.0
174
8.8
8
Quality of Support
9.4
261
9.1
21
Has the product been a good partner in doing business?
9.1
173
8.8
8
Product Direction (% positive)
8.6
267
9.4
21
Features by Category
Channels
8.9
88
Not enough data
Feature Not Available
Not enough data
7.2
82
Not enough data
8.1
83
Not enough data
7.4
79
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.2
83
Not enough data
7.9
84
Not enough data
8.1
84
Not enough data
7.6
78
Not enough data
7.3
76
Not enough data
7.4
78
Not enough data
7.8
78
Not enough data
7.7
75
Not enough data
Agentic AI - Contact Center
5.7
23
Not enough data
6.1
23
Not enough data
6.5
23
Not enough data
5.9
23
Not enough data
Administrative
8.0
80
Not enough data
9.0
82
Not enough data
8.6
84
Not enough data
8.9
80
Not enough data
8.1
78
Not enough data
Platform
8.1
25
Not enough data
9.0
29
Not enough data
8.1
24
Not enough data
8.6
29
Not enough data
7.3
27
Not enough data
7.3
25
Not enough data
7.9
25
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.5
24
Not enough data
8.5
24
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
27
Not enough data
8.8
26
Not enough data
Basic Communication - Cloud PBX
Not enough data
9.4
9
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
9.7
6
Advanced Features - Cloud PBX
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.7
5
Not enough data
8.3
5
Not enough data
7.0
5
9.3
5
6.3
5
Not enough data
Not enough data
9.7
5
7.0
5
9.3
5
Basic Communication
9.2
146
|
Verified
8.9
17
|
Verified
Feature Not Available
Feature Not Available
7.8
59
9.2
15
|
Verified
Feature Not Available
Feature Not Available
8.2
86
|
Verified
Feature Not Available
8.6
98
|
Verified
Feature Not Available
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.6
72
9.2
13
|
Verified
7.9
84
Feature Not Available
8.5
81
8.9
14
|
Verified
Advanced Features
8.3
113
|
Verified
9.3
14
|
Verified
8.4
103
|
Verified
9.4
14
|
Verified
9.2
127
|
Verified
8.9
17
|
Verified
Agentic AI - Outbound Call Tracking
2.8
6
Not enough data
3.1
6
Not enough data
Calling
9.2
53
Not enough data
9.6
22
Not enough data
9.4
53
Not enough data
9.0
50
Not enough data
3.0
5
Not enough data
Contacts
8.9
55
Not enough data
8.7
50
Not enough data
8.4
51
Not enough data
Insights
8.3
48
Not enough data
8.1
47
Not enough data
8.7
52
Not enough data
8.0
45
Not enough data
8.0
44
Not enough data
2.7
5
Not enough data
Categories
Categories
Shared Categories
MightyCall and Talkroute are categorized as VoIP Providers
Unique Categories
MightyCall is categorized as Other Customer Service, Outbound Call Tracking, Call Center Infrastructure (CCI), and Contact Center
Talkroute is categorized as Cloud PBX Platforms
Reviews
Reviewers' Company Size
MightyCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talkroute
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
7.1%
Marketing and Advertising
7.1%
Information Technology and Services
6.2%
Retail
5.2%
Non-Profit Organization Management
4.5%
Other
69.8%
Information Technology and Services
11.6%
Real Estate
9.3%
Automotive
9.3%
Hospital & Health Care
7.0%
Health, Wellness and Fitness
7.0%
Other
55.8%
Discussions
What is MightyCall used for?
1 Comment
SL
MightyCall is a comprehensive call center software designed specifically for small and medium-sized businesses.
MightyCall offers a suite of business...Read more
MightyCall has no more discussions with answers
Who owns Talkroute?
1 Comment
TP
Someone who doesn't care for their small business customers. We were dropped due to our review on their failure to address issues within their own program.Read more
Talkroute has no more discussions with answers
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