Compare Microsoft 365 and Zoho Mail 
At a Glance
Market Segments
Small-Business (34.6% of reviews)
Small-Business (73.6% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
0
Microsoft 365
Star Rating
(5,210)4.6 out of 5
Market Segments
Small-Business (34.6% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansZoho Mail
Star Rating
(698)4.4 out of 5
Market Segments
Small-Business (73.6% of reviews)
Entry-Level Pricing
0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft 365 excels in Device Syncing with a score of 9.5, allowing seamless access across multiple devices, while Zoho Mail's syncing capabilities are less emphasized, leading to a more fragmented experience.
- Reviewers mention that Microsoft 365's File Sharing feature is rated at 9.7, making it easy to collaborate on documents in real-time, whereas Zoho Mail's file sharing is rated lower, which can hinder collaborative efforts.
- G2 users highlight that Microsoft 365 offers superior Integrations with a score of 9.2, allowing users to connect with various third-party applications effortlessly, while Zoho Mail's integration options are perceived as more limited, affecting workflow efficiency.
- Users on G2 say that Microsoft 365's Quality of Support is rated at 8.5, providing reliable assistance when needed, whereas Zoho Mail's support is rated slightly lower at 8.3, which may lead to longer resolution times for issues.
- Reviewers mention that Microsoft 365's Collaboration Tools score of 9.3, including features like Simultaneously Editing, enhances teamwork significantly, while Zoho Mail's collaboration features are not as robust, potentially limiting user interaction.
- Users report that Microsoft 365's Mobile Application is rated at 9.3, offering a comprehensive experience on the go, while Zoho Mail's mobile app is perceived as less user-friendly, which can affect productivity for mobile users.
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Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Zoho Mail
Free
0
Get started for free!
- 5GB /User Mailbox Storage
- Online office apps (Writer, Sheet, Show)
- Integrated chat
Free Trial
Microsoft 365
Free Trial is available
Zoho Mail
Free Trial is available
Ratings
Meets Requirements
9.3
4,336
8.9
587
Ease of Use
9.0
4,381
9.0
586
Ease of Setup
8.8
970
8.5
225
Ease of Admin
8.7
846
8.8
198
Quality of Support
8.5
3,638
8.3
517
Has the product been a good partner in doing business?
8.7
818
8.8
189
Product Direction (% positive)
8.7
4,274
8.5
569
Features by Category
File Management
9.5
47
Not enough data
9.4
47
Not enough data
9.3
46
Not enough data
9.2
41
Not enough data
9.1
42
Not enough data
Collaboration
9.4
46
Not enough data
9.6
44
Not enough data
9.3
45
Not enough data
9.0
42
Not enough data
Administration
9.4
44
Not enough data
9.5
44
Not enough data
9.3
43
Not enough data
9.5
42
Not enough data
9.3
43
Not enough data
9.3
41
Not enough data
9.6
43
Not enough data
Platform
9.4
44
Not enough data
9.4
44
Not enough data
9.3
43
Not enough data
9.1
43
Not enough data
9.1
44
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.7
38
Not enough data
9.5
41
Not enough data
9.3
38
Not enough data
Business Instant Messaging
9.2
40
Not enough data
9.6
38
Not enough data
Business Instant Messaging
9.3
39
Not enough data
9.3
41
Not enough data
9.2
39
Not enough data
Generative AI - Business Instant Messaging
8.8
17
Not enough data
AI - Business Instant Messaging
8.7
17
Not enough data
8.6
17
Not enough data
8.9
17
Not enough data
8.6
17
Not enough data
Browser
Not enough data
9.9
13
Not enough data
9.5
13
Not enough data
9.6
12
User Tools
Not enough data
9.0
12
Not enough data
9.6
12
Not enough data
9.7
12
Editing Tools
Not enough data
9.3
12
Not enough data
9.5
11
Workspace Options
Not enough data
9.2
12
Not enough data
9.2
11
Presenter Tools
9.5
22
Not enough data
9.2
23
Not enough data
8.9
22
Not enough data
9.2
24
Not enough data
Conferencing Options
9.3
23
Not enough data
8.9
23
Not enough data
9.3
25
Not enough data
Application Tools
9.3
23
Not enough data
9.1
23
Not enough data
9.0
24
Not enough data
Platform Basics
9.1
34
Not enough data
9.1
34
Not enough data
9.1
33
Not enough data
Platform Content
9.0
34
Not enough data
8.8
35
Not enough data
9.1
34
Not enough data
9.3
37
Not enough data
Platform Additional Functionality
9.2
34
Not enough data
9.0
34
Not enough data
9.2
36
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Inbox Tools
9.2
48
Not enough data
9.1
47
Not enough data
9.1
47
Not enough data
9.3
47
Not enough data
Coordination Tools
9.5
50
Not enough data
9.1
48
Not enough data
9.2
46
Not enough data
Software Options
9.5
48
Not enough data
9.1
50
Not enough data
Calculating
9.6
38
Not enough data
9.6
39
Not enough data
Insights
8.9
37
Not enough data
9.7
38
Not enough data
Editing
9.1
37
Not enough data
9.1
37
Not enough data
9.3
38
Not enough data
Functionality
8.9
36
Not enough data
9.2
35
Not enough data
9.5
35
Not enough data
9.4
36
Not enough data
Applications
9.3
1027
Not enough data
9.1
978
Not enough data
8.8
967
Not enough data
Collaboration
9.0
939
Not enough data
8.9
863
Not enough data
8.8
912
Not enough data
Management
8.9
940
Not enough data
9.2
995
Not enough data
9.2
1026
Not enough data
Task Creation
Not enough data
9.3
38
Not enough data
8.9
38
Not enough data
8.9
35
Not enough data
9.1
35
Task Management
Not enough data
9.3
38
Not enough data
9.6
39
Not enough data
8.9
36
Not enough data
9.2
37
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Collaboration Tools
9.3
47
Not enough data
9.4
44
Not enough data
9.0
42
Not enough data
9.4
44
Not enough data
9.4
42
Not enough data
Meeting Coordination
9.5
49
Not enough data
9.3
45
Not enough data
9.6
47
Not enough data
9.1
42
Not enough data
Software Type
9.4
48
Not enough data
9.5
45
Not enough data
9.5
45
Not enough data
Survey Management
9.3
12
Not enough data
9.7
11
Not enough data
9.7
11
Not enough data
9.4
12
Not enough data
Survey Customization
9.4
12
Not enough data
9.4
12
Not enough data
9.2
11
Not enough data
9.3
12
Not enough data
Survey Insights
9.6
12
Not enough data
9.4
11
Not enough data
9.7
11
Not enough data
9.7
12
Not enough data
Calendar View
9.6
48
9.0
56
9.4
51
9.1
57
Shared Calendar
9.2
48
9.2
56
9.4
49
9.2
53
Accessibility
9.2
48
8.9
52
8.9
48
9.0
52
Integration
9.3
48
9.2
52
9.3
49
9.3
48
9.3
48
9.3
51
Notifications
9.3
48
9.2
51
8.9
49
9.0
48
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Notifications
9.0
21
Not enough data
8.8
21
Not enough data
8.8
21
Not enough data
Settings
9.0
24
Not enough data
8.9
21
Not enough data
9.0
22
Not enough data
Personalization
8.6
24
Not enough data
8.8
23
Not enough data
Integrations
8.9
21
Not enough data
8.7
21
Not enough data
8.5
24
Not enough data
9.2
21
Not enough data
8.3
22
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Design
9.3
55
Not enough data
9.2
58
Not enough data
9.0
58
Not enough data
Collaboration
9.3
56
Not enough data
9.5
58
Not enough data
File Types
9.6
60
Not enough data
9.5
57
Not enough data
8.6
59
Not enough data
Edit & Revise
9.0
58
Not enough data
9.0
57
Not enough data
9.5
60
Not enough data
Integrate & Embed
9.1
57
Not enough data
8.9
58
Not enough data
9.1
60
Not enough data
Operating System
9.7
56
Not enough data
8.7
57
Not enough data
8.2
58
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Sorting & Filtering
9.4
44
Not enough data
9.4
45
Not enough data
8.7
44
Not enough data
9.1
44
Not enough data
Integrations
9.4
45
Not enough data
8.7
44
Not enough data
8.5
45
Not enough data
Time Management
9.0
44
Not enough data
9.2
46
Not enough data
9.2
44
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft 365 and Zoho Mail are categorized as Calendar
Unique Categories
Microsoft 365 is categorized as Email Management, Business Instant Messaging, Email Client, Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, Survey, and Video Conferencing
Zoho Mail is categorized as Bookmark Manager, Note-Taking Software, Domain Registrars, Email, and Task Management
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.3%
Education Management
6.1%
Computer Software
5.2%
Higher Education
5.1%
Hospital & Health Care
4.2%
Other
69.1%
Information Technology and Services
14.0%
Marketing and Advertising
8.4%
Computer Software
8.1%
Telecommunications
3.0%
Financial Services
2.5%
Other
64.0%
Most Helpful Reviews
Microsoft 365
Most Helpful Favorable Review
Chris j.
Verified User in Information Technology and Services
Office 365 is an efficient application for documents creating and for document sharing, it comes with bundle of specific features which let us create presentations and other work details. It’s a cloud based application so it gives access to our emails and...
Most Helpful Critical Review
Jon J.
Verified User in Computer Software
Constant updates that say "critical" almost on a weekly basis. Too many automatic formatting features. Just give me the barebones and I'll configure it how i want it dangit.
Zoho Mail
Most Helpful Favorable Review
Max O.
Verified User in Entertainment
I can work with my own domain and its free. Most of the competitors, including Google, have ridiculous pricing for this kind of service. So there basically no alternative to Zoho Mail, that is as good. It has all the basic email provider features without...
Most Helpful Critical Review
Alberto B.
Verified User in Consumer Services
Poor support. We're having a problem receiving emails sent to email accounts hosted on ZoHo from a particular domain that worked fine till about a month ago. We can receive emails from this particular domain on other email accounts hosted by other email...
Chris j.
Verified User in Information Technology and Services
Office 365 is an efficient application for documents creating and for document sharing, it comes with bundle of specific features which let us create presentations and other work details. It’s a cloud based application so it gives access to our emails and...
Max O.
Verified User in Entertainment
I can work with my own domain and its free. Most of the competitors, including Google, have ridiculous pricing for this kind of service. So there basically no alternative to Zoho Mail, that is as good. It has all the basic email provider features without...
Jon J.
Verified User in Computer Software
Constant updates that say "critical" almost on a weekly basis. Too many automatic formatting features. Just give me the barebones and I'll configure it how i want it dangit.
Alberto B.
Verified User in Consumer Services
Poor support. We're having a problem receiving emails sent to email accounts hosted on ZoHo from a particular domain that worked fine till about a month ago. We can receive emails from this particular domain on other email accounts hosted by other email...
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