Users report that Metapack's third-party integration capabilities are robust, scoring 9.3, which allows for seamless connections with various platforms, while Sendcloud excels in label printing with a score of 9.5, making it easier for users to generate shipping labels quickly.
Reviewers mention that Sendcloud's ease of use is significantly higher at 9.5 compared to Metapack's 8.0, indicating that users find Sendcloud more intuitive and user-friendly for everyday shipping tasks.
G2 users highlight that Sendcloud's quality of support is rated at 9.3, with many praising the responsiveness and helpfulness of the support team, whereas Metapack's support quality is lower at 6.7, leading to some frustration among users seeking assistance.
Users on G2 report that Sendcloud's product direction is highly rated at 9.7, suggesting a strong commitment to continuous improvement and innovation, while Metapack's score of 2.2 indicates concerns about its future development and updates.
Reviewers mention that Sendcloud offers a free entry-level price, making it accessible for small businesses, while Metapack requires potential users to contact them for pricing, which may deter smaller enterprises from exploring its features.
Users say that Sendcloud's order tracking feature is rated at 9.5, providing real-time updates and visibility, while Metapack's tracking capabilities are less emphasized, which could impact user satisfaction in managing shipments.
When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.
1 Comment
Official Response from Sendcloud
Hi Ramona, thanks for your comment!
DHL is already available on Sendcloud, more info here: https://www.sendcloud.com/carriers/dhl/
All the best!Read more
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