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Compare Medallia Agile Research and SurveyMonkey

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At a Glance
Medallia Agile Research
Medallia Agile Research
Star Rating
(65)4.3 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
$49 per month
Browse all 5 pricing plans
SurveyMonkey
SurveyMonkey
Star Rating
(23,315)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plans

Medallia Agile Research vs SurveyMonkey

When assessing the two solutions, reviewers found SurveyMonkey easier to use, set up, and administer. However, reviewers preferred doing business with Medallia Agile Research overall.

  • Reviewers felt that SurveyMonkey meets the needs of their business better than Medallia Agile Research.
  • When comparing quality of ongoing product support, reviewers felt that Medallia Agile Research is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Medallia Agile Research over SurveyMonkey.
Pricing
Entry-Level Pricing
Medallia Agile Research
Starter
$49
per month
Browse all 5 pricing plans
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
Browse all 4 pricing plans
Free Trial
Medallia Agile Research
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.4
58
9.0
20,498
Ease of Use
8.9
58
9.2
20,610
Ease of Setup
8.3
35
9.0
7,947
Ease of Admin
8.7
36
8.9
7,598
Quality of Support
8.9
57
8.6
14,538
Has the product been a good partner in doing business?
9.0
35
8.8
6,647
Product Direction (% positive)
9.0
56
7.7
20,060
Features by Category
Not enough data
7.9
157
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
147
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
131
Not enough data
7.6
84
Not enough data
8.3
1,513
Survey Management
Not enough data
9.0
1403
Not enough data
8.9
1407
Not enough data
8.6
1332
Not enough data
8.8
1373
Survey Customization
Not enough data
8.5
1152
Not enough data
8.2
1186
Not enough data
8.1
1075
Not enough data
8.1
901
Survey Insights
Not enough data
8.6
1330
Not enough data
8.0
932
Not enough data
8.5
1246
Not enough data
8.4
1133
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
147
Not enough data
8.0
151
Not enough data
8.3
235
Customization
Not enough data
8.6
208
Not enough data
8.3
192
Not enough data
8.7
212
Not enough data
8.6
222
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
8.9
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.2
8
Not enough data
9.2
8
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.8
8
|
Verified
Not enough data
Process Management
7.9
8
|
Verified
Not enough data
9.0
7
Not enough data
9.3
7
|
Verified
Not enough data
9.3
7
Not enough data
System Management
8.8
7
|
Verified
Not enough data
9.3
5
Not enough data
Categories
Categories
Shared Categories
Medallia Agile Research
Medallia Agile Research
SurveyMonkey
SurveyMonkey
Medallia Agile Research and SurveyMonkey share no categories
Unique Categories
Medallia Agile Research
Medallia Agile Research is categorized as Enterprise Feedback Management
SurveyMonkey
SurveyMonkey is categorized as Survey, Online Form Builder, and Feedback Analytics
Reviews
Reviewers' Company Size
Medallia Agile Research
Medallia Agile Research
Small-Business(50 or fewer emp.)
37.5%
Mid-Market(51-1000 emp.)
43.8%
Enterprise(> 1000 emp.)
18.8%
SurveyMonkey
SurveyMonkey
Small-Business(50 or fewer emp.)
36.4%
Mid-Market(51-1000 emp.)
34.1%
Enterprise(> 1000 emp.)
29.5%
Reviewers' Industry
Medallia Agile Research
Medallia Agile Research
Computer Software
21.9%
Food & Beverages
9.4%
Financial Services
9.4%
Information Technology and Services
7.8%
Hospitality
6.3%
Other
45.3%
SurveyMonkey
SurveyMonkey
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Medallia Agile Research
Medallia Agile Research Alternatives
Delighted
Delighted
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Nicereply
Nicereply
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HubSpot Service Hub
Service Hub
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Glassbox
Glassbox
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SurveyMonkey
SurveyMonkey Alternatives
SurveySparrow
SurveySparrow
Add SurveySparrow
Jotform
Jotform
Add Jotform
Typeform
Typeform
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Alchemer Survey
Alchemer Survey
Add Alchemer Survey
Discussions
Medallia Agile Research
Medallia Agile Research Discussions
Yes
1 Comment
Monty the Mongoose crying
Medallia Agile Research has no more discussions with answers
SurveyMonkey
SurveyMonkey Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
Kalie B.
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
Dan S.
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more