When assessing the two solutions, reviewers found SurveyMonkey easier to use, set up, and administer. However, reviewers preferred doing business with Medallia Agile Research overall.
Reviewers felt that SurveyMonkey meets the needs of their business better than Medallia Agile Research.
When comparing quality of ongoing product support, reviewers felt that Medallia Agile Research is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of Medallia Agile Research over SurveyMonkey.
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