Finicity has helped in being assured about the speed and accuracy of the data, when you are working with the customer it's very important to power the product with the easy to use data API's which is not only easy to use but also test that data and code it...
Onboarding team was unprofessional and unorganized at best. They were rude and dismissive at worst. Required useless meetings with a bunch of their team members that started by them discussing who was supposed to be presenting and what the meeting was about...
Excellent API documentation. Easy to use inside iOS, Android or webapp. Easy to implement API as a financial institution. Used by our customers on a daily level - very few issues with significant financial institutions
I dislike a lot about this products but my number one issue is if someone forgets or needs to reset their login credientals we have to wait 24-72 hours to get that customer through our system again because of PLAID. PLAID's support system is very convoluted...
Finicity has helped in being assured about the speed and accuracy of the data, when you are working with the customer it's very important to power the product with the easy to use data API's which is not only easy to use but also test that data and code it...
Excellent API documentation. Easy to use inside iOS, Android or webapp. Easy to implement API as a financial institution. Used by our customers on a daily level - very few issues with significant financial institutions
Onboarding team was unprofessional and unorganized at best. They were rude and dismissive at worst. Required useless meetings with a bunch of their team members that started by them discussing who was supposed to be presenting and what the meeting was about...
I dislike a lot about this products but my number one issue is if someone forgets or needs to reset their login credientals we have to wait 24-72 hours to get that customer through our system again because of PLAID. PLAID's support system is very convoluted...